4 digital ai senior professional services consultant jobs found in New York

Creative Circle We are seeking an experienced Integrated Account Director / Marketing Consultant to partner with our client, a well-known insurance company. This role requires you to be onsite in Manhattan 3 days per week. This role will serve as an account lead for their internal agency, leading the development of integrated marketing campaigns for agile, quick-turn initiatives. The consultant will collaborate with business line marketing partners and internal agency channel and creative leads to deliver campaigns that drive measurable results, while program managing agile marketing initiatives from strategy through execution. Responsibilities: - Integrated Marketing Campaign Development - Lead the channel strategy, planning, and execution of integrated marketing campaigns supporting Financial Protection and Client Services/Wealth Management businesses. - Ensure campaigns leverage the right mix of paid, owned, and earned channels to meet business goals. - Translate...

New York Life Insurance Company Location Designation: Hybrid - 3 days per week The market for insurance and financial solutions is evolving rapidly, driven by changing customer expectations, economic conditions, and an increasingly competitive landscape. This environment creates both tailwinds that New York Life can capitalize on to drive growth and headwinds that we must actively address to enhance resiliency. As a result, our go-to-market approach continues to evolve. Last year, we took a significant step forward by adopting a value stream operating model. Our vision is to be a leading provider of human-led, holistic guidance to affluent and middle markets-enabled by seamless, differentiated experiences across solutions and channels that distinguish us within the financial services industry. With visibility into their full financial picture, a tailored holistic plan, and the expertise of a New York Life agent, clients and prospects will clearly understand the solutions...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Job Description Key Responsibilities: Lead strategic, client-facing CX Advisory engagements for Five9's highest-value customers and prospects, assessing current-state CX and contact center performance across people, process, and technology, with a strong focus on AI, automation, and self-service opportunities that enable scalable transformation and CX maturity. Includes assessments, workshops, agent observations and transformation planning. Engage with business executives, decision-makers, and key influencers (through interviews...

New York Life Insurance Company Location Designation: Hybrid - 3 days per week Role Overview: At New York Life, the Field Experience (FX) Value Stream is an organization which was established to empower advisors with the tools, training, and support they need to thrive. By aligning training, compensation, onboarding, productivity, and field strategy, the Field Experience value stream provides the capabilities needed to attract, retain, and empower the best agents and advisors in the industry. The Vision, Business Strategy & Roadmap Lead is the senior strategist for the Field Experience (FX) value stream, responsible for setting a clear, cohesive, and actionable long-term vision that aligns business priorities, digital investments, and field needs. This role defines where FX is going, why it matters, and how the organization gets there, ensuring strategic coherence across Field Operations and Field Productivity. The role partners closely with executive...