Dec 12, 2025
Apex Systems, Inc.
Job#: 3014840
Job Description:
IAM Analyst - Skills & Responsibilities Requirements: Experience with ServiceNow ticketing and operational workflows Background in Help Desk or Call Center environments (email/ticket handling) Nice-to-Have: Identity Access Management (IAM) experience, including SSO projects Familiarity with applications such as Ping, SailPoint, and Entra/Azure Work Location: Onsite Tuesday-Thursday Responsibilities: Monitor and manage incoming ServiceNow tickets, ensuring proper categorization, prioritization, and escalation as needed Troubleshoot and resolve IAM-related issues promptly Handle escalations from the Identity team, investigating account-related problems and updating system attributes as required Assist in implementing and maintaining Single Sign-On (SSO) functionality Collaborate on integration and troubleshooting for SSO systems Nice to Have: SSO Experience...
Professional Diversity Network
New Albany, OH, USA
