25 technical support analyst jobs found in Minneapolis

Logitech Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. The Team and Role: Logitech is seeking a highly motivated and experienced Sr. Tax Analyst, Transfer Pricing (TP) advisor to join our dynamic tax team. This role is a key position within our Tax department and requires the ability to work collaboratively across functional teams within tax and outside of the tax department. The role will focus on a variety of projects extending from operational and compliance, to advisory, planning, and audit defense. The role will also develop strategies and provide guidance on TP tax technology initiatives including the use of Artificial Intelligence. You will be responsible for ensuring our intercompany transactions across various jurisdictions are compliant with local and international tax regulations, including the OECD Guidelines. Your Contribution: Be Yourself. Be...

Ameriprise Financial In this role, you will be responsible for providing top quality research and investment analysis, participating in the manager selection process and conducting ongoing due diligence for mutual funds, separate accounts and investment strategists across Managed Accounts. You will also manage partner relationships, review marketing/training materials, contribute to cross organizational projects, support senior analysts and improve existing analytical tools and be responsible for search and selection related to the maintenance of the U.S. Core Equity category. Key Responsibilities Support the research activities of the broader research organization by conducting comprehensive investment research, analysis and manager selection for assigned product lines. This includes the use of qualitative and quantitative techniques to evaluate investment managers and associated products. In most instances, this will include back-up coverage for assigned asset classes...

Ameriprise Financial Act as the liaison between the business and IT organizations to provide business critical or complex technical solutions that meet user needs and improve business performance by providing the technical analysis of business requirements, problem solving and troubleshooting as part of a larger project team. Accountable for ensuring that clear, concise requirements have been captured. Participate in testing, drive issue resolution, support the implementation check-out process and develop all procedural documentation and manuals. Key Responsibilities Gather, analyze, document and manage business and user requirements (both functional and non-functional) to effectively recommend technology solutions that best address the requirements. Identify potential solutions for the business and provide input to issues or risks (through solid knowledge of the business and user requirements). Identify project interdependencies and communicate requirement/scope issues...

Strategic Education Inc. *** All Applicants need to reside near or in Minneapolis, Minnesota *** Responsible for providing technical support to SEI users. Duties include providing phone, email, on-site, and remote support for production systems, troubleshooting, and resolving issues while maintaining case tracking of these actions. Special emphasis is given to strong customer service skills. Essential Duties & Responsibilities: Processing a variety of packages for shipping through vendor portals. Provisioning & Deprovisioning hardware for the organization through setup, packing, and processing returns. Provide support to SEI users over the phone, email, and in-person by identifying and resolving issues associated with software and hardware. Coordinates issue escalation to other IT teams and communicates progress and resolution. Documentation and case management of all support requests to detail information on reported requests,...

Creative Circle JOB TYPE: This role starts as freelance for 24 hours a week and will be onsite 8 hours a day onsite T-Th. If more hours are needed, you can work from home Mondays and Fridays. This position may convert to salary at $55-$60k. The company is a manufacturer of academic and sports memorabilia (i.e. yearbooks, class rings, Letterman jackets, caps and gowns, etc.). This role supports the mascot shop by completing assigned initiatives, defining marketing strategies, and creating tactical plans. This includes executing go-to-market activities that support organizational goals such as driving buy rate and growth. RESPONSIBILITIES: Marketing Strategy Execution: Manage the execution and coordination of marketing plans to reach growth targets. Develop, implement, and track business-specific digital marketing initiatives, such as email, paid media, social, SMS, and JCOM/ecommerce. Design and create marketing materials, such as sales and product collateral, and ensure...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Solution Architect is accountable for ensuring that solution designs support sound financial accounting practices,accuratefinancial reporting, and audit-ready outcomes.The Solution Architect is the senior functional and technical authority for Microsoft Dynamics 365 Finance and Supply Chain implementations. This role owns solution design frompre-salesthrough delivery, ensures alignment to client business outcomes, and leads consultants through successful execution. The Solution Architect acts as a trusted advisor to client stakeholders, partners closely with Program Managers, and ensures solutions are scalable, supportable, and aligned with Arctic IT best practices. Responsibilities: ESSENTIAL FUNCTIONS: Solution Ownership Own end to end solution design for Dynamics 365 F&SCM implementations Translate business requirements into scalable functional and technical designs Align thesolution...

Ameriprise Financial We are seeking a strategic and experienced Senior Product Owner to help shape and deliver AI-enabled transformation across the service delivery journey. This role plays a critical part in defining the vision and strategy for AI solutions, while leading the execution of initiatives that enhance customer experience, operational efficiency, and business impact. The ideal candidate brings deep experience in AI product management, excels at cross-functional collaboration, and thrives in a fast-paced, innovation-driven environment. Key Responsibilities Vision and Strategy Contribution Collaborate on the development and refinement of the AI product strategy, ensuring alignment with enterprise goals and evolving customer needs. Lead the identification, prioritization, and delivery of AI use cases that enhance customer experience and operational efficiency. Support strategic planning and business case development, including cost-benefit analysis and...

Ameriprise Financial As a Regional Sales Manager, you will be responsible for engaging and coaching advisors to grow their businesses organically through client acquisition, financial advice, net flows, and general practice management techniques. You will partner with a given field leader or field leaders to drive results across the entire geography or territory via cohorts, multiple learning labs, blended approach to training, coaching and proactive contact with advisors across their span of responsibility with the use of technology. Provide proactive support to all advisors in a territory or region focused on a growth topic (client acquisition, financial planning, net flows, practice management). Meet a service level agreement of minimum contact per coached advisor via various mediums (teams, calls, chats, etc.). Analyze data for reasons to call to drive sales results and behavior change. Influence advisors to grow faster or course correct where required. Build cohorts...

Workday Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company...

Ameriprise Financial As a key member of the Technology Operations Center (TOC), the IT Major Incident Commander (MIC) the Technology Operations Manager will collaborate with leaders and operations teams across Ameriprise Information Technology to identify, resolve, and reduce critical technology issues leading to business impacts. The TOC Technology Operations Manager will ensure Ameriprise IT Infrastructure and Application environments are set up for observability and recoverability, and that operations teams are equipped to react to and restore critical technology impacts, reporting on and delivering recommendations for any assessed opportunities for improvement. They will assess trends to identify systemic issues, and lead Root Cause Analysis efforts to prevent recurrence of observed issues and improve the operational stability and resiliency of the organization. The IT MIC Technology Operations Manager will also act as a team lead, guiding fellow team members and leading...

Ameriprise Financial Develop and execute formal test plans to ensure the timely delivery of high quality and frequently complex technology projects. Work as part of a larger project team with both the business partners and technology teams to ensure that test plans include both functional and non-functional requirements. Document all test results and where defects are discovered assist in the resolution with the technology teams and business partners. Key Responsibilities Design and develop the test approach, test plan and test schedule to effectively validate technology projects on both functional requirements and technical specifications. Write test cases/scripts, create test data and document expected test results. Design processes for test case automation and test execution. Review system specifications and documentation at appropriate points in the System Development Life Cycle (SDLC). Define, track and publish quality assurance metrics related to each project....

Strategic Education Inc. Sophia is an industry-leading provider of low-cost, self-paced online general education courses that are transferable for college credit. As a Sr. Full Stack Engineer, you will play a pivotal role responsible for the application design, development, testing and deployment of mission critical applications for SEI. The Sr. Full Stack Engineer is responsible for the design and development of modifications to our custom developed Sophia application. This person will work closely with business analysts, key users, and the project team to assess business needs and determine/implement technology solutions using an agile methodology. This person must have skills in converting specifications and procedures of moderate to high complexity into application and software solutions. This person will also have experience developing in all tiers of an application and must possess knowledge of object-oriented programming techniques and patterns and how to apply them in...

Strategic Education Inc. SEI is seeking an experienced FP&A IT Business Partner Manager to deliver financial leadership and strategic insights for our IT organization. This role serves as a key liaison between Finance and IT, driving financial planning, analysis, and strategic guidance. Core responsibilities include developing annual budgets and monthly forecasts for IT products, projects, and support functions; monitor, assess and report IT spend; building financial models to evaluate technology investments; and tracking KPIs to ensure IT initiatives align with business objectives. The position also delivers impactful dashboards and reporting packages for leadership, acting as a trusted advisor to enable data-driven decisions and optimize performance. The ideal candidate combines strong analytical expertise with exceptional communication skills to translate complex financial concepts into actionable insights for non-financial stakeholders. Key Responsibilities...

Ballard Spahr LLP Department: Human Resources About Us: Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth. We are seeking a strategic and dynamic Human Resources Business Partner (HRBP) to deliver high-impact services across the firm including employee relations, workforce planning, change management, performance management and measurement, and regulatory compliance. As an HRBP, you will build influential relationships at all levels, serving as the first point of contact for employee matters. You will act as a trusted advisor to partners, operational management, people leaders, and employees, ensuring that the right talent is positioned to support both immediate needs and long-term objectives. This is a remote position and will require...

Ameriprise Financial Actively involved in the development and maintenance of the assigned technology assets or products. Work with business leaders/technology partners to create the product road map and manage any product changes through the development, user acceptance testing and implementation processes. Responsible for managing the end-to-end user experience for the assigned technology asset or product. On behalf of the business will play a subject matter expert role and represent the interests of the business. Role will primarily support the meeting/Seismic application. Key Responsibilities Major areas of accountability: User Requirements ~ Product Road Map ~ User Acceptance Testing ~ Market Intelligence ~ Implementation. Coordinate the collection, description, analysis and prioritization of requests for new product functionality. Work with key stakeholders to develop, elaborate and clarify requirements, their impact and the real, underlying business need. Produce...

Ameriprise Financial This role will assist in the development and refinement of analytical tools and processes to identify relative value trade ideas to assist advisors in managing their individual bond portfolios. Will learn third party models and tools used to develop investment ideas and strategy recommendations to advisors. Will present fixed income portfolio strategies to advisors and provide guidance and consulting. With guidance, position will translate the strategic economic views of the firm to actionable portfolio recommendations. Key Responsibilities Assist in the development and refinement of analytical tools and processes to identify relative value trade ideas within the fixed income markets. Identify relative value opportunities and trade ideas to assist advisors create and manage their individual bond portfolios. Distribute field facing quantitative fixed income periodicals and client/advisor educational materials. Learn third party models and tools...

Ameriprise Financial Play an integral role in supporting modeling and data analysis, budget execution, and the FinOps needs of the business. Manage the creation and/or usage of large data sets, providing information-based decision logic and predictive modeling solutions, and translates modeling/analytic output into understandable/actionable business knowledge, insight and applications. Demonstrate strong technical/problem solving skills. Support multiple projects collaboratively. Key Responsibilities Identify, develop, and implement complex analytical solutions leveraging tools such as predictive modeling, advanced machine learning techniques, simulation, optimization solutions, and risk management purposes. Manage dataset creation including data extraction, derived and dependent variable creation, and data quality control processes for analytics, model development, and validation. May monitor execution of analytical solutions, including criteria specification, data...

Ameriprise Financial Asset Management Technology is a dynamic service focused organization dedicated to ensuring business focused outcomes for our Investments front office partners in Columbia Threadneedle Investments. We are looking for dynamic Engineering leader who will operate in a fast-paced environment to provide differentiating technology and complex analytical solutions supporting trading, portfolio management, research and ESG functions within Columbia Threadneedle investments department. This role is a hands-on software engineer that will provide engineering SME and direction to our business partners in Asset Management. We are looking for candidates with a fresh perspective who are passionate about solving complex business, data, and technical challenges. In this role, you'll work with smart, talented people across our business to create innovative, next-generation cloud-based applications, and analytics/models. You'll be involved, hands-on, and work through the...

Ameriprise Financial Join a team that powers enterprise-scale innovation. We're looking for a seasoned engineer who thrives on solving complex challenges and building secure, high-performing systems. In this role, you'll shape the backbone of our End User Computing platforms, ensuring reliability, scalability, and resilience for mission-critical applications, and making sure our users have secure and frictionless access to their applications, data, and workflows. You'll help define, engineer, and deliver enterprise strategies for end-user computing technologies across Windows and MacOS platforms. This role focuses on endpoint management and automation, Office 365, browser management, and cloud management solutions leveraging Microsoft Intune and Azure. You will work on software packaging and lifecycle management, support escalations, and ensure compliance with ITIL processes including Change, Incident, Problem, and Vulnerability Management. As a driver of change, you'll...

Ameriprise Financial Support complex enterprise architectures by developing and implementing detailed design, configuration and engineering strategies/solutions for one or more technologies within assigned technical area of expertise. Ensure capability, flexibility, scalability, performance and reliability objectives are met or exceeded for a variety of small to mid-size projects. In collaboration with the team and vendor/contractor resources, ensure viable designs, flawless execution, and seamless transition into the production environment. Key Responsibilities Independently perform moderately difficult assignments in the design, detailed configuration, integration and support of existing and future technologies within assigned technical area of expertise. Pan, design, review and approve robust, stable, scalable and manageable designs. Perform problem diagnosis, initiate problem resolution and provide ongoing life-cycle support for technology deployments and upgrades....