2 jobs found in Milan

About this role The Deskside Support Technician (Level 2) is responsible for delivering advanced onsite and remote technical support to end users across EMEA offices, with a primary base in Milan (with travel to Zurich when required). This role serves as a key escalation point for complex incidents, ensuring timely resolution and minimal business disruption. The successful candidate will demonstrate technical expertise, strong customer service skills, and the ability to collaborate effectively with global technology teams. The role also requires flexibility to travel to other office locations to provide onsite technical support and participate in project delivery as needed. Key Responsibilities • Support Milan office users onsite as a priority, while providing remote assistance for regional colleagues as necessary. • Provide advanced support for desktop PCs, laptops, next-generation devices, and mobile solutions to users across EMEA, ensuring high standards of...

About this role BlackRock Aladdin is uniquely positioned to address the industry's risk management, portfolio construction and financial technology demands. The various business departments within Aladdin are focused on providing clients with highly scalable portfolio analytics , risk management, liability-driven investing , pension solutions, regulatory advice , and balance sheet strategy. The Aladdin Wealth Tech team partners with wealth management clients to help them oversee their enterprise risk, build better portfolios, and enhance their value proposition to clients. This is achieved by leveraging risk analytics - powered by Aladdin® - to equip wealth management clients with model construction capabilities, risk monitoring tools, and portfolio construction & analytics The Aladdin Wealth Tech team is part of the wider BlackRock Aladdin business. BlackRock Aladdin is uniquely positioned to address the industry's risk management, portfolio construction and...