7 client support associate jobs found in Merrimack

Fidelity Investments Job Description: Job Title: Director, Sales Product Consultant - HSA/RA Note: Fidelity will not provide immigration sponsorship for this position The Role This role is ideal for someone motivated by pursuing and retaining Workplace Investing clients passionate about Health and Benefit Accounts in a fast-paced and evolving environment. If you flourish with teamwork, creativity, and winning as part of a high-performing team, you'll excel here. In the role of a Sales Product Consultant (SPC), you will work closely with HSA and RA Account Executives, Sales Delivery/SOAR, Consulting Relations, Retention Executives, Managing Directors, and key Health partners. As a part of WI Sales, your goal is to win and retain Health and Benefit Account clients of all sizes. You will project manage the end-to-end sales process-from initial capabilities discussions, RFPs, follow ups and proposal development through final delivery meetings and contract handoff....

Fidelity Investments Job Description: Fidelity Investments Workplace Investing (WI) organization is seeking an experienced mainframe Software Engineer to join our Custom Client Solutions team within the Stock Plan Services (SPS) Technology organization. The person will play a key role in developing and delivering client specific enhancements on our Legacy Application to support our Plan Administration System. This role demands significant collaboration with members of various business and IT groups throughout the lifecycle of a typical project. Stock Plan Services administers equity compensation programs on behalf of public and private companies offering various compensations programs such as: Employee Stock Purchase Plans, Restricted Stock Awards/Units, Stock Option Plans, Stock Appreciation Rights and Performance based Awards. Currently SPS services over 1.6M participants employed by over 300 clients and spread out in 150 countries. The business is looking to further expand...

Fidelity Investments Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role The Delivery Planning Lead is an adept Project and Program Manager that is responsible for supporting and guiding delivery of complex, custom solutions that support our Fidelity Workplace Investing clients across multiple technical and business workstreams. In addition to the coordination of project teams, you will provide program level oversight across multiple delivery teams that consist of data engineering, consulting, and QA, to ensure coordinated execution and alignment towards client driven deadlines. This role will orchestrate delivery across parallel workstreams, manage dependencies between teams, standardize project practices, and ensure that all efforts support a cohesive delivery roadmap. Delivering both project level execution and program level leadership, ensuring multiple teams stay aligned toward common goals. Integrating work...

Fidelity Investments Job Description: Please Note: We are unable to provide visa sponsorship for this role The Fidelity 529 business offers direct-sold education savings plans to customers in 5 covered states (MA, NH, CT, DE and AZ) and nationally to help them save more effectively for one of life's biggest expenses. The 529 relationship management team owns the relationships and engages directly with our state sponsors to increase satisfaction and improve outcomes for end customers and state plans. Key Responsibilities Include: Serve as primary relationship manager for a subset of state sponsors, addressing recurring and ad-hoc needs, ensuring all plan sponsor requests are addressed, and keeping plan sponsors up to date on all relevant changes to the product or industry developments Lead monthly and quarterly meetings with clients to review plan and investment performance Take ownership, along with the 529 Product team to provide inputs into potential product...

Fidelity Investments Job Description: Job Title: Director, Health and Welfare Sales Product Consultant Note: Fidelity will not provide immigration sponsorship for this position The Role This role is ideal for someone motivated by pursuing and retaining Workplace Investing clients passionate about Health and Welfare administration in a fast-paced and evolving environment. If you flourish with teamwork, creativity, and winning as part of a high-performing team, you'll excel here. In the role of an H&W Sales Product Consultant (SPC), you will work closely with H&W Account Executives, Sales Delivery/SOAR, Consulting Relations, Retention Executives, Managing Directors, and key Health partners. As a part of WI Sales, your goal is to win and retain Health and Welfare clients of all sizes. You will project manage the end-to-end sales process-from initial capabilities discussions, RFPs, pricing, follow ups and proposal development through final delivery meetings and...

Fidelity Investments Job Description: Senior Data Engineer - Oracle DBA - OCI The Role The Institutional Brokerage Database Services Center of Excellence (COE) requires a highly competent and highly motivated Senior Database Engineer with strong technical skills to support challenging mission critical database platforms. This position would provide an excellent opportunity to work on leading database technologies like Oracle, Postgres, Distributed SQL, NoSQL, Snowflake etc. It is a great place to experience and learn end-to-end DBA service capabilities. This role requires a service-oriented mentality, high sense of ownership of the problems and requests assigned and is an enormous opportunity to gain experience with modern technologies like AI/ML. In this role, you will: Establish database standards for operations, upgrades, migrations and onboarding new applications and/or clients. Diagnose problem areas and develop solutions and/or workarounds by writing clear,...

Fidelity Investments Job Description: The Role Do you enjoy working with people? Are you outgoing with a positive demeanor and eager to provide the best possible service to colleagues and visitors? If yes, we are seeking an associate to join our team! In this role, you will play a key part in crafting an outstanding workspace experience for all Fidelity associates and visitors through the delivery of on-site hospitality services and amenities. You will be an ambassador of the company's hospitality mindset and responsible for meeting our global service standards. This role is in Merrimack, NH and reports to the Manager, Facilities & Operations. Also includes a team of peers across the country and globe for support and camaraderie. The Expertise and Skills You Bring Undergraduate degree or 5 or more years of experience. Proven track record and interest in hospitality. Familiarity with the financial services industry and/or corporate real estate is valued....