8 senior customer service representative jobs found in Madison

Wisconsin Economic Development Corporation Wisconsin Economic Development Corporation Position Description Position Title: Regional Economic Development Director Department: Business and Community Development Reports to: Senior Economic Development Director Position(s) Supervised: N/A FLSA Status: Exempt Region 6 Business Location This position will cover Lincoln, Marathon, Clark, Portage, Wood, & Adams Counties. The preference is for the candidate to live in the region. Position Summary The Business and Community Development Team is responsible to provide project management and to deliver resources to businesses and communities within the established budget, program guidelines, and timeline. This position is a key member of a project team, participates in program and project development, disseminates project information, builds partner relationships, and is an active participant in project-related work groups...

Wisconsin Economic Development Corporation Wisconsin Economic Development Corporation Position Description Position Title: Software Development Intern Department: Business Information & Technology Services Reports to: Software Development Director Position(s) Supervised: N/A FLSA Status: non-Exempt *WEDC is a Wisconsin-based organization, with a remote-work first environment. Remote work is intended to be performed in the State of Wisconsin. Position Summary The Software Development Intern supports the Development and Operations team by contributing to small, independent projects and assisting with troubleshooting of technical solutions across WEDC. The Software Development Intern participates in requirements-gathering meetings for new projects and user stories, helping clarify needs before development begins. The Intern will foster a customer-focused environment while contributing to enhancements within WEDC....

Wisconsin Economic Development Corporation Wisconsin Economic Development Corporation Position Description Position Title: Business Attraction Intern Department: Business and Community Development Reports to: Business Attraction Director Position(s) Supervised: N/A FLSA Status: Non-Exempt Internship Duration: June 2026 - May 2027 *WEDC is a Wisconsin-based organization, with a remote-work first environment. Remote work is intended to be performed in the State of Wisconsin. Position Summary The Business Attraction Intern assists the Business and Investment Attraction Team with business attraction and site readiness related projects, analyses, questions, and issues. The Intern will primarily anticipate and support the needs of internal and external customers to accomplish tasks with minimal direction required and provide a variety of support to other functions within the department. Responsibilities The Intern...

Wisconsin Economic Development Corporation Wisconsin Economic Development Corporation Position Description Position Title: Research Analyst Intern Department: Strategic Investment & Evaluation Reports to: Economic Research Manager Position(s) Supervised: N/A FLSA Status: Non-Exempt Internship Duration: June 2026 - May 2027 *WEDC is a Wisconsin-based organization, with a remote-work first environment. Remote work is intended to be performed in the State of Wisconsin. Position Summary The Internship program is designed to introduce students to economic development policy, analysis, and research. The Research Analyst Intern primarily helps the team with support duties relating to data collection for economic development programs, program evaluation, process improvement, and other research functions. The Research Analyst Intern primarily supports the needs of internal customers engaged in economic and community development...

Wisconsin Economic Development Corporation Wisconsin Economic Development Corporation Position Description Position Title: Marketing Intern Department: Marketing & Brand Strategy Reports to: VP of Marketing & Brand Strategy Position(s) Supervised: N/A FLSA Status: Non-Exempt Position Summary The Marketing Intern will support WEDC in four primary areas: email marketing automation and testing, digital marketing, social media content creation, and trend analysis. Responsibilities The Marketing Intern will have a wide variety of opportunities that match their skillset and interests but can expect to spend a majority of their time in these activities: Email Marketing Automation/Customer Relationship Management (CRM) Assist in automating connection to Salesforce. Test content and workflow in various email journeys. Help lead standardization of email acquisition and leads via digital forms. Under the direction...

Wisconsin Economic Development Corporation Wisconsin Economic Development Corporation Position Description Position Title: Public Policy Intern Department: Policy & program development Reports to: Senior Policy Analyst Position(s) Supervised: N/A FLSA Status: Non-Exempt Position Summary The Policy & Program Development Internship program is designed to introduce students to local, state, and federal economic development policy issues, regional labor market information, and other analytical functions through a variety of support duties. The Public Policy Intern primarily supports the needs of internal customers engaged in economic and community development throughout the state. Responsibilities The Public Policy Intern will spend a majority of their time in these activities: Compile labor market and related policy information to produce regional economic and industry reports Conduct analysis of state and federal...

Wisconsin Economic Development Corporation Wisconsin Economic Development Corporation Position Description Position Title: Servicing Analyst Intern Department: Strategic Investment & Evaluation Reports to: Financial Servicing Director Position(s) Supervised: N/A FLSA Status: Non-Exempt Position Summary The WEDC Internship program is designed to offer the intern broad exposure to Strategic Investment & Evaluation and program performance functions through a variety of support duties. The Servicing Analyst Intern primarily anticipates and supports the needs of internal and external customers to accomplish tasks with little direction required. Responsibilities The Servicing Analyst Intern will spend a majority of their time in these activities: Perform award closeouts, including recommendations of loan forgiveness, tax credit revocations and claw backs. Assist in development and implementation of databases, data collection...

Wisconsin Economic Development Corporation Wisconsin Economic Development Corporation Position Description Position Title: Events Intern Department: Marketing & Brand Strategy Reports to: Events Director Position(s) Supervised: N/A FLSA Status: Non-Exempt Position Summary The Events Intern, with support from the Events Director, and the Events team, works with internal and external clients to define objectives, plan logistics, and report outcomes for meetings and events. The types of meetings and events include educational conferences, international events, tradeshows and exhibits, and public meetings, as well as WEDC's Economic Summit. Additionally, they work closely with the full Marketing & Brand Strategy team to leverage customer databases and communication methods (like social media, newsletters) to better recruit attendees for these meetings and events. Responsibilities The Events Intern will spend a majority...