6 senior user experience jobs found in Jacksonville, FL

Wabtec Job Description Who will you be working with? The Technical Project Manager (TPM) will work directly with customers, and Wabtec resources across the company in this role.  Specifically, internal groups the TPM can expect to work include:  various Product Engineering groups, Product Line Management, Sales, Contracts Management, Release Management, and others as needs warrant. How will you make a difference? In this role, the TPM will make a difference by advocating for Wabtec with the customer while also being an ardent advocate for the customer within Wabtec.  The TPM's primary objective is to provide customer-valued service as set forth in established Service support agreements. What will your typical day look like? Work closely with Customer to identify top priority items and initiatives and champion these items by coordinating and facilitating analysis and issue resolution with internal cross-functional product support and field service teams - Convey...

Logitech Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Location: Logitech is proud to support a hybrid/remote work culture. To ensure stellar customer service and partner care, this is a full-time remote role. We are open to locations across the US. Travel Requirements: This role requires up to 50% travel for internal meetings, industry conferences (as required/needed), and on-site customer visits to strengthen partnerships. The Team and Role: Logitech is looking for a dynamic Sr. Federal Account Manager who will be responsible for driving strategic, high-value federal modernization and technology integration initiatives across US Federal agencies. You will focus on driving high-impact technology and modernization initiatives within major US Federal Government agencies to insure critical mission outcomes. Success is possible through the...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Job Description Key Responsibilities: Lead strategic, client-facing CX Advisory engagements for Five9's highest-value customers and prospects, assessing current-state CX and contact center performance across people, process, and technology, with a strong focus on AI, automation, and self-service opportunities that enable scalable transformation and CX maturity. Includes assessments, workshops, agent observations and transformation planning. Engage with business executives, decision-makers, and key influencers (through interviews...

Aledade The clinical Pharmacist of Patient & Practice Solutions will be responsible for leading the transformation of practices "upstream" by implementing a hybrid model of care blending clinical intervention with operational consulting. Supporting specific regional market field teams, practices, and patients, the pharmacist drives performance for medication adherence and other pharmacy-related measures. By engaging directly with patients, the pharmacist serves as a seamless extension of the practice care team, fostering trust and continuity. This direct patient interaction provides critical feedback, allowing the pharmacist to translate real-world patient barriers into actionable systemic workflow improvements for the practice. The pharmacist will leverage this unique, holistic perspective and subject matter expertise to diagnose drivers of success and refine strategies for improvement. The ideal candidate is highly adaptable and thrives in dynamic environments,...

FreedomPay The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast...