9 senior customer support engineer jobs found in Houston

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Senior Staff Engineer, AI Agents, will be responsible for the software architecture and software development of Five9's AI Agent software platform. As a senior staff individual contributor, you'll not only be one of the most senior developers on the team, you'll also mentor junior engineers and set technology direction for platform. You'll work with other teams, collaborating cross-functionally to make sure complete solutions are delivered. You'll make some of the most important technology decisions and be in the drivers seat for the...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly motivated technical leader to guide the Network Engineering and Operations team in delivering scalable, automated, and cloud-ready networking solutions while fostering a culture of continuous improvement. Key Responsibilities: Partner with cross-functional stakeholders to design and deliver next-generation data center fabric architectures, leveraging technologies such as VXLAN, Cisco Nexus Dashboard, Kubernetes, and AI/ML-enabled networking. Provide technical leadership and mentorship to a team of engineers,...

Museum of Fine Arts, Houston Position Summary: The Office Manager serves as the senior administrative leader of the Engineering and Facilities department, providing strategic oversight of financial operations, payroll administration, regulatory compliance, and emergency preparedness initiatives. This position is responsible for managing the departmental budget, maintaining critical operating permits and contractual agreements, coordinating disaster response protocols, and providing backup support to the Administrative Coordinator as needed. Success in this role requires advanced financial acumen, exceptional organizational capabilities, and the ability to manage complex operational systems in support of the department's mission and institutional objectives. Responsibilities: Accounting and Budgets Prepare the annual operating budget in close cooperation with the Department Head and Team Leaders Maintain account files and track departmental expenses,...

Lincoln Property Company The Building Engineer I is responsible for maintaining, operating, and troubleshooting building systems, including HVAC, plumbing, and electrical systems, focusing on performing routine maintenance tasks, responding to tenant requests, and ensuring systems operate safely under the guidance of senior engineers. Essential Duties and Responsibilities: Perform scheduled maintenance, repairs, and inspections of building systems; address service requests, including hot/cold calls, plumbing issues, and lighting repairs. Troubleshoot minor equipment malfunctions and escalate issues as needed. Replace light fixtures, filters, and other components as required. Maintain accurate records of inspections and equipment performance. Interact with tenants, contractors, and property managers and work closely with senior engineers and technicians to support smooth building operations and resolve tenant issues. Assist with preventive maintenance tasks and...

NRG As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! Job Summary: Corporate level position supporting NRG's fleet of steam turbines across the country. Steam Turbine Engineer/Specialist will provide on-site support for field inspections, condition assessments and run, repair, replace recommendations. Coordinate repair activities with various repair shops and suppliers. Assist in developing and/or reviewing quality plans in addition to monitoring and auditing supplier quality. Emphasis on communication amongst peers, site management, and leadership team. Review of equipment histories, applicable manufacturers bulletins, and operational history and requirements to develop...

Shell USA, Inc. Louisiana, United States of America Job Family Group: Discipline Engineering Worker Type: Regular Posting Start Date: December 17, 2025 Business Unit: Upstream Experience Level: Experienced Professionals Job Description: What's the role Shell is seeking a Rotating Equipment & Electrical Team Lead to join its team in New Orleans. As the REEL Team Lead (Rotating Equipment & Electrical Lead), you will set the strategic direction and ensure technical assurance and operational excellence for the Rotating Equipment and Electrical discipline across Shell's Deepwater Gulf of America assets. Reporting to the Engineering & Technology Manager, you'll lead a team of engineers and specialists, providing both tactical and strategic support to Production, Maintenance, and Reliability teams. This role is critical in driving compliance with Shell's Safety, Environmental, and Asset Management (SEAM) processes and delivering continuous...

Baker Hughes University Internships: Engineering and Technology - 2026 opportunities Would you like the opportunity to work in a global energy company? Do you enjoy taking on challenging projects? Join our innovating Internship Program The Baker Hughes Internship is designed to enable students pursuing a Bachelors' or Masters' degree to gain hands-on work experience as the foundation of their professional lives. Our internships will give you first-hand insights into the processes, systems, and practices that are aligned to ensure customer needs are met through flawless execution and the application of leading-edge technology. Partner with the best You'll participate in focused training, and team meetings, work on projects, and present your results. During your internship, you will be supported by a buddy and your manager who will ensure you have a valuable learning experience. You can expect to receive coaching and mentoring to enable you to complete...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Artificial Intelligence Technology Product Owner is responsible for managing the development and delivery of various Artificial Intelligence products and services supporting IT and Business partner initiatives. The Artificial Intelligence Technology Product Owner works closely with the product team, which consists of AI Analysts, AI Engineers, Data Scientists, Data Architects, Front End Developers, and other cross-functional teams (both internally to IT as well as the business), to define the product vision, a business and technology roadmap, features, and user stories. The Technology Product Owner also...