Nov 21, 2025
Five9
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We're looking for a Director of Product Management (Open to Senior Director level for exceptional candidates), AI Applications to lead the development of several strategic AI/LLM powered product areas, including but not limited to:
AI Insights - Transform voice-of-customer data into actionable CX intelligence.
Agent Assist - Equip agents with real-time, LLM-powered guidance and coaching.
AI Knowledge - Deliver contextual answers to live and virtual agents.
GenAI Studio - Advance AI observability and evaluation for enterprise-scale...
Professional Diversity Network
Houston, TX, USA
Full-Time
