9 jobs found in Grand Rapids

JOB DESCRIPTION The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage :...

JOB DESCRIPTION We are looking for Part Time Car Wash Attendants who take pride in their work and drive customer satisfaction. If this is, you and you’re ready for your next destination then you have cruised to the right spot! The wage for this position is $16.50/hr Apply today and shift your career into drive for tomorrow ! Not only do you get to be part of an organization where you Drive your Potential and Power your Passion you get major perks and discounts ! Just to name a few Hertz perks: Up to 40% off the base rate of any standard Hertz rental Take advantage of Hertz negotiated discounts (travel, tickets, electronics, food, fitness) Credit Union Health & Wellness benefits Tuition Reimbursement Pet Insurance Paid Parental Leave Career Growth with hands on learning How to Drive your future in working with Hertz: Conduct vehicle service and maintenance checks to ensure customer satisfaction Committed to Hertz Gold...

JOB DESCRIPTION Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a Driver. As a Driver you will have the opportunity to drive Hertz cars while getting paid! Wage: $13.50/hr Your general responsibilities include but are not limited to: Transports vehicles safely within the airport to various service areas. Safely moves vehicles between airport and off-airport locations. Provide outstanding customer service. Maintain courteous and professional behavior & appearance. Follow all company safety policies and procedures and protect company assets. Ability to work with minimal supervision while maintaining high energy. Requirements: Valid driver's license Flexibility in scheduling which may include nights weekends and holidays ABOUT US The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America,...

JOB DESCRIPTION The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all...