3 jobs found in Frankfort

Apex Systems, Inc. Job#: 3025056 Job Description: Core Purpose Serve as the bridge between business stakeholders and the technical team by owning requirements, backlog management, and testing throughout the project lifecycle. Support the Project Manager by driving clarity, alignment, and delivery of business value. Key Responsibilities Requirements & Backlog Gather, document, refine, and validate business requirements, features, and user stories. Break down stories for development and define clear acceptance criteria. Manage the product backlog and ensure requirements are understood by developers. Ask probing questions to uncover true business needs and implications. Stakeholder Engagement Act as liaison between business units, PM, and technical teams. Understand "as-is" and "to-be" processes; identify gaps and improvement opportunities. Facilitate user acceptance testing and support users postdeployment. Help manage expectations around scope,...

Apex Systems, Inc. Job#: 3025055 Job Description: CSD Business Hours: Monday-Friday 6:30a.m.-6:00 pm Saturday 7:30 am - 1:00 pm Position Hours: 7:00 am - 4:00 pm Monday through Friday. Perfect Attendance and Some Saturdays are required. 1 year of IT experience as a Help desk or Desktop Support technician with experience providing desktop support duties and troubleshooting skills. Excellent customer service skills. Excellent Attendance is required for this position Customer services skills and temperament No foul, abrasive or condescending language used over the phone. No argumentative demeanor Takes ownership, not defensive about blame. Empathetic Patient with upset and/or angry customers. Good Communication Skills Problem solver (troubleshooting skills) Critical thinker Trainable Self-starting and Initiative Able to simplify explanations so that the customer understands. The following are examples of the competency items...

MccloudServices Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Pest Control Technicians do? The primary purpose of this role is to perform our industry leading pest management services for residential customers. You will be responsible for identifying and eliminating pests from residential properties by conducting thorough inspections, determining the type of pest infestation, applying appropriate treatments like pesticides and traps,...