26 jobs found in Estero

JOB DESCRIPTION The Remarketing Analyst plays a crucial role in evaluating the performance of the division's lead, prospect and sales results as well as providing the team with the tools required to make an informed decision to fostering growth. This position focuses on in-depth reporting and analytics to inform decision-making as well as steer and optimize lead generation strategies. Starting salary is $60K; commensurate with experience. Main responsibilities include: Generate consistent daily, weekly, and monthly reporting to assist the Operations, Marketing, and Finance departments in making key decisions to boost sales and efficiencies. Automate and maintain reporting current and new structure Collaborate with Project Managers and relevant parties responsible for retail expansion to guarantee notable and accurate online presence for all new locations. Evaluate changes in leads and sales as well as implement new ideas or solutions to increase growth...

JOB DESCRIPTION The Title Processor is responsible for receiving and filing new titles, pulling filed titles, reassigning, lien releasing, and mailing requested titles. This role has an impact on financial performance, fleet procurement, payables, planning, operations, and customer experience. The hourly rate for this opportunity is $20/hr. What You’ll Do: Responsible for receiving, scanning, barcoding, and filing incoming titles. Responsible for pulling requested titles, reassigning them to buyers, and completing lien releases and/or affidavits when needed. Responsible to validating titles into database system. Responsible for storing unprocessed titles in a fireproof cabinet. Ensuring titles are reassigned correctly and mailed promptly. Documenting research and updates in necessary systems. Maintaining required KPIs for title processes Maintains a ‘Best practice sharing culture’, always striving to find ways to improve service. What We’re Looking...

JOB DESCRIPTION We are seeking a dynamic and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when customers experience challenges, we respond promptly, fairly, and with empathy, restoring confidence and strengthening the Hertz, Dollar, and Thrifty brands. Reporting to the Director of Operations, North America Customer Care, you will lead efforts to deliver exceptional recovery experiences that drive customer loyalty and retention You will be the critical link between our Customer Experience strategy and frontline recovery execution. Your mission: elevate recovery quality, consistency, and empathy across all customer touchpoints-whether in person, via chat, phone, or email. Beyond resolving issues, you’ll collaborate with internal stakeholders to identify root causes and implement systemic improvements that reduce the need for recovery altogether. The starting salary for...

JOB DESCRIPTION A Day in Life: The Labor Management Associate Business Analyst is responsible for delivering consistent, proactive, and efficient labor planning support across all airport locations. This role enables operational excellence and cost optimization by maintaining robust labor planning tools, location support, and fostering collaboration through structured touchpoints. Step into a dynamic role where strategy meets execution! As a Labor Planning Associate Business Analyst, you’ll be the go to support for implementing industry leading resource planning practices across multiple airport regions. Your day will be filled with impactful work; hosting bi-weekly labor management meetings, analyzing performance metrics, and crafting schedules that optimize manpower and cost efficiency. You’ll maintain labor planning tools, deliver accurate forecasts, and collaborate closely with station leaders to ensure service standards and financial goals are met. From building shift...

JOB DESCRIPTION Job Description The Sr. Analyst - Corporate FP&A plays a critical role in executing analytical and coordination workstreams for Hertz’s Corporate FP&A consolidations team. This team is in the center of the action at Hertz, leading monthly reporting, monthly forecasting and annual budgeting cycles. In addition, the consolidations team produces key deliverables including the CFO’s close and forecast packages, the CEO’s monthly performance package, the CFO’s quarterly board presentations, and the annual budget board presentation. The Sr. Analyst will conduct variance analysis, prepare monthly results packages, coordinate and consolidate forecasts, collect risks and opportunities, develop reporting templates, drive system enhancements, and prepare ad hoc analysis. The position requires a sharp analytical mind, attention to detail, resourcefulness, process-orientation, and a strong work ethic. In return, this role provides accelerated exposure to Hertz and...

JOB DESCRIPTION Account Service Representative - Corporate Contracts: The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support. Expected salary is $50,000 What You’ll Do: Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness. Ensuring all contracts, exhibits, and amendments templates are up to date and accurate. Track contract status, approvals, and signatures to ensure timely execution Work with Legal department to discuss and work through contract language. Data input and management: Accurately enter, update, and maintain data in the Compliance tool. Support training for Account Management and is the subject matter expert for...

JOB DESCRIPTION Hertz Revenue Management is seeking a highly motivated, intellectually curious, and talented data scientist to join a team that is responsible for optimizing Hertz's revenue offers. The data scientist will collaborate on designing, delivering, and maintaining proprietary optimization products that result in improved customer offers and increased revenue for Hertz. The role partners across Revenue Management, Pricing, Sales and Distribution, Operations Research, IT, and vendors to identify opportunities, define requirements, provide insights, prototype products, and deliver end-to-end solutions The salary range for this position is expected to be between $90k-100k. What You'll Do: Identify commercial opportunities to optimize Hertz revenue that can be addressed by developing data sources, methods, tools and models, including time series forecasting, reinforcement learning, or optimization modeling Enhance existing analytical tools and develop new...

JOB DESCRIPTION A Day in the Life: As a Senior Product Designer at Hertz, you will take ownership of designing digital products that improve vehicle damage collection and access processes. Collaborating with cross-functional teams-product managers, engineers, and others-you'll ensure the products align with business goals, are user-friendly, and meet the highest standards. Acting as the voice of the user, you will manage feedback, design intuitive interfaces, and guide the entire product experience from research and design to testing and iteration. What You’ll Do: Lead end-to-end design for both customer-facing and internal damage collection products, ensuring a cohesive and seamless experience that meets both customer and internal standards. Collaborate with cross-functional teams including fleet experience design, customer experience design, product management, engineering, and data science to address complex challenges and deliver high-quality, impactful design...

JOB DESCRIPTION A Day in the Life: The Director Global Information Technology Finance is the finance liaison responsible for providing high value services supporting Information Technology in the areas of decision support, project financial reporting and economics, and overall performance accountability. This role holds responsibility for business partnering with the information technology leadership team to aid the organization in delivering on financial and operational commitments, as well as development and management of budgets, tracking and forecasting spend, providing financial planning and analysis support for key projects/investments, analysis of agreements, and strategic initiatives. The role will sit at the intersection of the Information Technology organization and rental car operations, assisting in matters of capital allocation and investment decisions. He/she will work cross-functionally with operations, finance, human resources and other stakeholders to...

JOB DESCRIPTION A Day in the Life: The Finance and Sales Consultant will action leads through closing with our Rent2Buy Customers, who have selected to purchase a car through the E-Commerce platform Hertzcarsales.com. This is a high-volume sales role, and we are looking for individuals with skills in Finance & Insurance, Sales, and Customer Service. The consultant will sit onsite at the Corporate Headquarters in Estero, FL and facilitate remote deals with customers across the United States. If you are a sales professional, this role is for you! You will receive the earning potential as working at a dealership, while receiving the perks and benefits of a corporate employee. The benefits include work-life balance, medical, dental and vision, PTO, and more. This NEWLY created job is an hourly wage PLUS sales based commissions role, averaging $45,000 a year or more, the earning potential is based on individual performance and ability. What You’ll Do: Facilitate the...

JOB DESCRIPTION A Day in the Life: We’re looking for a strategic and operational powerhouse to lead our North American contact center operations and continue to transform our service recovery model. As the Senior Director of Customer Care & Service Recovery , you’ll own a high-impact function that sits at the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations. What makes this role unique: This is more than a service role - it’s a growth engine. You’ll oversee a function with measurable top-line impact, aligning cost control with revenue generation, and helping transform how a legacy brand creates loyalty at scale. You’ll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection points for customer trust. What You’ll Do: 1. Contact Center Leadership - Operations, Revenue, and Experience You will own / lead omni-channel...

JOB DESCRIPTION A Day in the Life: Hertz is looking for a proactive, results-driven IT Service Delivery Manager to join our Field Network Team. This role is pivotal in ensuring seamless network operations and delivering exceptional customer service across all Hertz locations. You will partner with IT leadership, delivery teams, and external vendors to implement network solutions efficiently and maintain flawless day-to-day operations. What You'll Do: Manage end-to-end network support for field locations, including: Field Support & Operations Circuit connectivity Move/Add/Change coordination SLA tracking and issue resolution Lead and coordinate a team of analysts and managed service resources to deliver reliable, responsive support for all Field networking requirements. Manage network-related project delivery, ensuring timelines and budgets are met. Participate in annual budget planning. Conduct regular team standups to monitor progress and...

JOB DESCRIPTION Hertz is seeking a Product Owner-Commercial Analysis & Data Strategy to lead the development and ongoing support of varied data sources and decision support tools to help advance Hertz's commercial strategy. Hertz’s commercial strategy is centered on the ability to expand adoption of premium products, grow customer trust and be a world-class retailer all while maintaining our unit revenue performance. The successful candidate will lead the delivery of key data sources needed to support Commercial and broader corporate decision making, where applicable. This individual will be able to partner across business and IT teams to create and deliver valuable data, training, and/or tools across Hertz Global. This role will conduct data analysis as needed to improve data quality or answer various business questions as well as develop and/or enhance commercial reports as needed. The selected candidate will combine strong business acumen and technical skills to drive...

JOB DESCRIPTION A Day in the Life: The Senior Director of Payment Platforms will lead the strategy, design, implementation, and optimization of Hertz’s global payment ecosystem. This role is pivotal in ensuring secure, scalable, and innovative payment solutions that support customer transactions and internal financial operations across all channels. You will oversee platforms such as Stripe, ACI, and other payment technologies, driving modernization and compliance while enabling seamless digital experiences. What You’ll Do: Own the Payment Platforms Strategy: Define and execute a comprehensive roadmap for modernizing and integrating payment platforms, ensuring alignment with business objectives and regulatory requirements. Lead Multi-Platform Management: Oversee Stripe, ACI, and other payment systems, ensuring high availability, security, and performance across global operations. Partner Across Functions: Collaborate with Product Management, Finance, Risk, and...

JOB DESCRIPTION The Fleet Analyst will work directly with the Manager - Fleet Procurement to ensure procurement and Dealer Direct sales activity is aligned to overall fleet plan and financial objectives. The analyst will oversee purchasing of low cost used vehicles as well as oversee sale prices of our cars at best value to achieve sales volume goals. They will be responsible for the coordination and completion of all used car purchasing including day to day execution, reporting, monitoring market trend, and developing and implementing strategies to lean processes. They will also assist with selling activities by monitoring market conditions, following internal guidance on sale price, and understanding vehicle values on a daily basis. Work with teams on any ad hoc reporting, special projects, and executing on activities when priorities change. Understand market conditions, vehicle availability, and values. Manage direct sourcing by purchasing vehicles from brokers,...

JOB DESCRIPTION Hertz is seeking a Product Owner-Commercial Analysis & Data Strategy to lead the development and ongoing support of varied data sources and decision support tools to help advance Hertz's commercial strategy. Hertz’s commercial strategy is centered on the ability to expand adoption of premium products, grow customer trust and be a world-class retailer all while maintaining our unit revenue performance. The successful candidate will lead the delivery of key data sources needed to support Commercial and broader corporate decision making, where applicable. This individual will be able to partner across business and IT teams to create and deliver valuable data, training, and/or tools across Hertz Global. This role will conduct data analysis as needed to improve data quality or answer various business questions as well as develop and/or enhance commercial reports as needed. The selected candidate will combine strong business acumen and technical skills to drive...

JOB DESCRIPTION A Day in the Life: The primary objective of the Fleet Recovery Agent is to ensure an appropriate and timely resolution to overdue rental contracts is achieved using good judgment in determining, proposing, and executing an appropriate resolution for each customer per established guidelines. The position will also manage the timely recovery of any impounded Hertz vehicle. The rep will utilize a telematics geo-fencing report, contact tow yards, confirm vehicle condition, negotiate a reduction of impound fees, coordinate vehicle pickup through national and local tow vendors, and ensure delivery to the appropriate location. Wage: $20.00/hour What You'll Do Effectively use all available resources to obtain an extension or the return of an overdue vehicle, otherwise resolving overdue contracts on time within established guidelines. Work with the field locations and security managers to resolve overdue contracts. Work efficiently with department...

JOB DESCRIPTION A Day in the Life: The Cyber Security Specialist is a key member of the Security team that helps to assemble key performance metrics to demonstrate the effectiveness of the Cybersecurity organization. The starting salary for this role is $90K; commensurate with experience. What You'll Do: Design, develop, and maintain various interactive data visualizations and reports. These in-depth insights will empower organizations to streamline the decision-making process. Analyzes and researches known indicators of compromise, key metrics and can correlates events. Collaborates with IT and business leaders to ensure the reports are meeting the defined metrics. Experience in analytical thinking to analyze data and provide relevant narratives. Work with threat intelligence data from multiple sources and databases. Familiar with Cybersecurity trends. Drive optimal cyber security services to complete resolution according to security SLA’s. Handle all...

JOB DESCRIPTION A Day in the Life: The IAM Senior Engineer will be responsible for the service design, build, deploy and support key elements of Hertz Privileged Access Management (PAM) platform built leveraging CyberArk Cloud PAM solution supporting infrastructure, servers, services and privilege accounts that are part of the overall Hertz IT ecosystem. It is incumbent upon the IAM Senior Engineer to ensure uniformity of services, adherence to standards, and consistency of infrastructure delivery. The Senior Engineer works with external partners to deliver quality services to Internal and External Customers. The CyberArk Sr. Engineer will collaborate with various teams to ensure the seamless integration and effective use of CyberArk for managing privileged access, monitoring, and securing sensitive accounts. The starting salary is $135K; commensurate with experience. What You’ll Do: Follow the deployment processes, which includes Build and Transition of all new...

JOB DESCRIPTION A Day in the Life: We’re looking for a passionate digital product leader who knows how to define, de-risk and execute against a product vision. You will be collaborating with customers and colleagues on cross-functional and co-located product teams. The role demands strong product instincts, excellent communication skills, technical fluency, empathy, humility and an appreciation for and understanding of lean start up, agile and user-centered design values, principles and practices. This role will manage the digital product(s) and delivery team associated with Hertz Connected Products. The product portfolio includes Telematics/IoT, Digital Vehicle Access, In-vehicle systems that optimize fleet unit economics and customer experiences. The starting salary is $180K; commensurate with experience. Posting open until position is filled. What You'll Do: Ship successful products , including defining vision, strategy, outcome-driven product roadmaps and creating and...