12 technical support analyst jobs found in Durham

Fidelity Investments Job Description: Note: Fidelity will not provide immigration sponsorship for this position The successful candidate will be accountable for managing a team to define, prioritize, and deliver on strategic program deliverables. Objective is to enhance the organization's cybersecurity posture by mitigating known vulnerabilities, preventing lateral movement, and improving our Identity and Access security posture. The ideal candidate will have expertise in Active Directory, Entra ID, Identity governance, Authentication controls, and product management experience. You will collaborate with other Identity and Access Management (IAM) leaders to ensure alignment on overall strategy and program deliverables. In this role you will: Own accountability for the team's approach, planning, and engagement model to ensure continued alignment and prioritization of the product roadmap Demonstrate strong acumen to translate IAM control enhancements into...

Fidelity Investments Job Description: Principal Machine Learning Ops Engineer As a Principal Machine Learning Ops Engineer within the Enterprise Data Science Platform team, you will create frameworks to support large-scale ML infrastructure and pipelines, including tools for the containerization and deployment of ML models. Collaborating with Data Scientists, you will develop advanced analytics and machine learning platforms to enable the prediction and optimization of models. You will extend existing ML platforms for scaling model training and deployment, and partner with various business and engineering teams to drive the adoption and integration of model outputs. This role is essential in leveraging Data Science to deliver exceptional customer experiences in financial services. The Team The enterprise data science platform (part of the Fidelity Data Architecture team in the Enterprise Technology BU) is focused on delivering AI/ML solutions for the organization. As...

9th Way Insignia 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/. Application password: Niner This position is contingent upon contract award. Professional Level Information: The Senior DBA aligns as an Engineer 2 at 9th Way Insignia. The role provides expert Oracle database engineering and operations across VESEE 2.0 modernization and sustainment, including performance engineering, data migration, and continuity of operations for the Enrollment System (ES) and consolidated legacy datasets (EDB, IVM, VistA REE). Responsibilities: Own end-to-end Oracle database performance...

9th Way Insignia 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/. Application password: Niner This position is contingent upon contract award. Professional Level Information: The Senior Integration Engineer aligns as an Engineer 2 at 9th Way Insignia. This role delivers advanced systems integration across VESEE 2.0, enabling reliable, secure, and high-performance interfaces between the modernized Enrollment System (ES), legacy platforms (EDB, IVM, VistA REE), and external partner systems. Responsibilities: Design, build, and maintain ES partner interfaces and internal data...

9th Way Insignia 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/. Application password: Niner This position is contingent upon contract award. Professional Level Senior Consultant Responsibilities Provides Expert/Senior Executive level consulting support for specialized business and operations focusing on, but not limited to, the analyses, evaluation, audit, assessment, implementation or support of the specific subject matter area related to the specific customer objectives and supporting functions. Provides planning and consultation including program/project guidance,...

9th Way Insignia 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/. Application password: Niner This position is contingent upon contract award. Professional Level The Systems Administrator position aligns as Level 2 Engineer at 9th Way Insignia. An Engineer 2 typically plans and directs research or development work on complex projects, along with engaging various parties in design and development. Costs and recommendations of new components may also involve part of the job scope. Performs multiple engineering-related tasks in various assignments within the project and firm. Engineer 2 has...

Merck Job Description GENERAL SUMMARY: The Sustainability & Utility Engineer is a member of the Plant Engineering team providing direct hands on technical support to the Durham Site. The site includes an Energy Center, Vaccines DP and DS Manufacturing Facilities, Quality Labs, various other manufacturing buildings and Maintenance and Material Storage Facility (MMSF). This support position will focus on leading investigation of Electrical system excursions, engineering maintenance, design system improvements and optimizations and hands on troubleshooting. This individual will provide input to the deviation investigation process for determination of root cause, recommend corrective actions to prevent re-occurrence and help assess the impact on operations. The incumbent will also be responsible for leading plant engineering's sustainability improvement projects and implementation of productivity enhancement initiatives. GENERAL PROFILE: Individual contributor...

Merck Job Description GENERAL SUMMARY: The Sustainability & Utility Engineer is a member of the Plant Engineering team providing direct hands on technical support to the Durham Site. The site includes an Energy Center, Vaccines DP and DS Manufacturing Facilities, Quality Labs, various other manufacturing buildings and Maintenance and Material Storage Facility (MMSF). This support position will focus on leading investigation of Electrical system excursions, engineering maintenance, design system improvements and optimizations and hands on troubleshooting. This individual will provide input to the deviation investigation process for determination of root cause, recommend corrective actions to prevent re-occurrence and help assess the impact on operations. The incumbent will also be responsible for leading plant engineering's sustainability improvement projects and implementation of productivity enhancement initiatives. GENERAL PROFILE: Individual contributor...

Biogen About This Role As a member of Manufacturing Sciences within the Parenteral Filling area, the Sr. Engineer II will provide technical expertise to the clinical and commercial manufacturing campaigns run at the Pharma Site. The focus of this position will be as a key leader for investigations and project implementation for Manufacturing Sciences using their technical expertise on fill/finish, visual inspection, and packaging. What You'll Do Provide technical expertise to the clinical stage, PPQ, and commercial manufacturing campaigns run at the site. Lead Process & Technology Transfer teams, technical improvement projects, and technical process investigations as needed. Provide technical and operational guidance to Manufacturing during GMP campaigns Lead technical investigations towards process impact assessments and ensure timely completion and communication Author Manufacturing and Process Performance Qualification validation protocols and...

Biogen About This Role: As the Director of Quality Control, you will provide both strategic and operational leadership for the Pharma Site Quality Control (QC) Operations organization. In this pivotal role, you will oversee a team dedicated to ensuring the highest standards of quality through chemical, biochemical, and biological analysis (microbiology) of various stages of drug substance and drug product material manufactured in our Parenteral Filling, Antisense Oligonucleotide, and Oral Solid Dose (OSD) operations at RTP Pharma. You will develop and manage QC budget plans and lead the management of laboratory quality systems, including analytical instruments & equipment, testing procedures. Your contributions to overall site strategy, global milestone projects, and ensuring adherence to all regulatory requirements will all be in support of our clinical and commercial supply chain. What You'll Do: Lead the Pharma Site QC Operations organization - Management of...

Biogen About This Role As a Senior Process Engineer, you will be a key contributor and subject matter expert within the Drug Product Technical Authority supporting Finished Goods (FG) & Oral Solid Dosage (OSD) technologies responsible for driving technical excellence across Biogen's global manufacturing network. This pivotal role ensures the optimal performance, availability, and compliance of equipment and systems supporting device assembly, labelling, packaging, and oral solid dosage drug product operations. These areas cover both large molecule injectables and devices as well as small molecule, which includes blistering and bottling operations. You will collaborate closely with site engineering leads, providing guidance and oversight to engineering teams, and driving modality development, enhancement, and governance. Your expertise will optimize operations and deliver value to the business, maintaining a strong position within Biogen's global framework. This is a...

Biogen About This Role As a Senior Associate I, Quality Control (QC), you will play a critical role in ensuring the integrity, accuracy, and compliance of analytical testing that supports drug substance and drug product release. What You'll Do Perform and review analytical testing for product release, stability studies, and method validation. Lead method transfer and qualification activities. Author protocols, technical reports, and change controls. Mentor peers and contribute to cross-functional process improvement initiatives. Conduct impact assessments related to compliance (e.g., global directives, audit readiness, deviations). Review and approve complex reports and data generated by others; lead complex problem-solving through facilitation and escalation when needed. Evaluate the impact of QC activities on project teams, including implications for batch release and stability data. Support setting and reporting of measurable goals, targets,...