44 director customer success jobs found in Chicago

Workday Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company...

Conagra Brands Reporting to the Director, Foodservice Finance; Business Development, you will lead trade performance management and planning while partnering with Sales, Marketing, and Category Finance to drive growth, strengthen margins through customer investment return on investment analyses, and modernize how Finance operates through automation, analytics, and artificial intelligenceenabled tools. A Taste of Your Responsibilities Own endtoend planning, forecasting, and management of trade expenditures, including promotionlevel investment strategy and execution Lead periodend close activities for trade spend and customer investments, ensuring timely journal entries, balance sheet reconciliations, and full SOX compliance Deliver actionable trade spend analysis each month while partnering with Sales and Category Marketing to drive smarter, databacked investment strategies Create sales plans that outline growth corridors and segment strategies to maximize margins on...

Conagra Brands Reporting to the Director, Foodservice Finance; Business Development, you will oversee key Foodservice customer trade agreements and partner with Sales and Marketing teams to support the delivery of Foodservice objectives. You will also oversee commission and broker incentives to enable sales and profitable growth across the Foodservice segment. A Taste of Your Responsibilities Own and manage Foodservice customer contract data, translating complex agreements into actionable trade promotion tracking, reporting, and insights. Act as a trusted finance partner to cross functional teams, offering clear guidance on customer sales and trade spend while prioritizing needs, mitigating risk, and unlocking growth opportunities. Support quarter end close through accurate and timely trade accounting activities. Develop and deliver financial models and scenario analyses to evaluate changes in Foodservice customer contracts and inform decision making and forecasts....

NASCAR At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. NASCAR seeks a talented professional to join our team as the Director of National Sales. This position may be based in any of our NASCAR office locations, with a preference for candidates residing in a major U.S. metropolitan area to support national partner engagement and business travel needs. The Director of National Sales role is the right opportunity for strategic thinkers with an innate entrepreneurial spirit. Someone who thrives in a fast-paced environment, can conceptualize and effectively communicate big ideas, has strong research, written, and organizational skills, and who wants to work collaboratively to sell across multiple sponsorship mediums, including intellectual property, television, radio, signage, digital/social, online, print, events, and promotions. This is a results-driven sales position responsible for generating...

American Hospital Association The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. The AHA has two main offices, located in Washington, D.C., and Chicago. The AHA offers a flexible hybrid work schedule of three days in the office and two days working remotely. Essential Functions Manage the development and implementation of creative, innovative, engaging education programs that address the leadership development needs of participants at the early-mid stages of competency development. Identify knowledge and practice gaps for target audience and recommend program modifications and potential new programs. Serve as content expert when needed and serve as primary faculty for designated programs. As a nurse planner, incorporate continuing education requirements and documentation, ensuring alignment with provider unit guidelines. Collaborate with the Lead...

Point B Point B is a business innovation firm that takes the guesswork out of transformation. We engineer your future by combining advanced technologies and industry expertise to help you reimagine your business and its processes to get ahead and stay ahead. We're consulting done different. While others might say it, we live it-your success is our success. We start with the challenges you face, then partner to drive to what's right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. When you partner with Point B, you'll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. We're ready to start generating your future today. JOB SUMMARY: We are seeking a Software Engineer Manager to join our consultancy and play a key role in...

Alkermes, Inc. In February 2026, Alkermes completed the acquisition of Avadel Pharmaceuticals plc. This acquisition added an approved product in the sleep medicine market. Position Summary: Field Reimbursement Managers (FRMs) help customers navigate and resolve fulfillment, access, and reimbursement issues for certain approved products. Working as one team, the FRM will work collaboratively with Territory Business Managers to ensure that prescribers and their office staff understand the RYZUP hub enrollment process, support services, and access. The FRM will be responsible for providing access and reimbursement support, working directly with prescribers, their office staff, and RYZUP Patient Support to provide education on these processes. Candidates for this role will need to understand the Specialty Pharmacy (SP) process and work in conjunction with RZYUP SP Liaisons to monitor cases as they are processed through the SP system, providing updates to both internal and...

Workday Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company...

Point B Point B is a business innovation firm that takes the guesswork out of transformation. We engineer your future by combining advanced technologies and industry expertise to help you reimagine your business and its processes to get ahead and stay ahead. We're consulting done different. While others might say it, we live it-your success is our success. We start with the challenges you face, then partner to drive to what's right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. When you partner with Point B, you'll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. We're ready to start generating your future today. JOB SUMMARY: The Analyst is an onsite client-facing role that supports Point B as a key contributor to...

Wabtec Company Description Evident's Inspection Technologies division is now a part of Wabtec Corporation. Read more. Job Description The Technical Sales Representative for ANI / RVI products is responsible for developing and executing a sales strategy for a defined territory implementing the sales plan promoting and demonstrating the company's products and services with the goal of attaining a sales target. The Technical Sales Representative will be responsible for knowing the technical features of all the products within their product line and be able to effectively demonstrate the products to the customer. In addition to technical knowledge, the Technical Sales Representative will also be responsible for knowing how to perform and manage the selling process of a technical selling cycle. Since this is an outside sales position, the Technical Sales Representative will be expected to travel about 60% of the time to meet customers, for the purpose of product...

Wabtec Company Description Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Job Description Who will you be working with? The Vice President, Field Services and Maintenance Management will be responsible for contract management and service operations for the Canadian National (CN) customer . How will you make a difference?  This role will lead all business operational aspects including developing &...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Manager, IAM Engineering plays an important role in the organization by performing several activities related to the company’s Information Technology functions. The role is primarily responsible, under limited to intermittent supervision, for overseeing the suite of services that provision and authenticate identities used by employees, borrowers, and machines. Partner with IAM, Security, Governance and DevOps teams to reduce risk, limit manual efforts, and improve the consistency and scalability of IAM workloads. Manage a team of engineers in the identity access management space; ensure that their time...

VelocityEHS THE OPPORTUNITY: This existing vacancy is open to candidates that reside in the United States. Reporting to the Chief Marketing Officer, the Vice President, Demand Generation is responsible for architecting and driving VelocityEHS’s demand generation strategy to achieve measurable pipeline and revenue growth. Your primary responsibility will be to design and execute scalable, data-driven marketing initiatives that fuel mid-market and enterprise success while fostering alignment between marketing and sales. You will lead a high-performing team, optimize lead management processes, and instill a culture of accountability and continuous improvement. By leveraging advanced tools and analytics, you will ensure the organization harnesses the full potential of modern demand generation strategies. In addition, you will collaborate closely with cross-functional teams to align VelocityEHS’s marketing efforts with its broader growth objectives. Primary Duties and...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary Guild Mortgage is seeking a highly motivated and experienced Senior QA Automation Engineer to contribute to our quality assurance efforts across various mortgage technology systems. This role will focus on driving the development and execution of comprehensive test automation strategies, ensuring the delivery of high-quality software solutions. The ideal candidate will possess a strong technical background and a deep understanding of the mortgage industry. Compensation This role is an exempt position with a targeted salary range of $94,000 - $136,000 annually. Compensation at Guild is influenced by...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary Partner with IAM, Security, and DevOps teams to build and enhance automation and Infrastructure as Code for Identity Access Management needs. Work to reduce risk, limit manual efforts, and improve the consistency and scalability of IAM workloads. Ensure separation of duties between teams and how IAM automations are leveraged. Compensation This role is an exempt position with a targeted salary range of $94,000 - $136,000 annually. Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience,...

VelocityEHS THE OPPORTUNITY: This existing vacancy is open to candidates that reside in the United States or Canada. The Senior Customer Marketing Manager will build and lead our existing customer marketing strategy, focused on accelerating expansion across the post-sale lifecycle. This role will design and execute targeted lifecycle and account-based programs that drive cross-sell, upsell, retention, and advocacy— generating measurable expansion pipeline and increasing product penetration within our customer base. Partnering closely with Sales, Customer Success, Product Marketing, and Marketing Operations, this leader will align messaging to critical lifecycle moments and leverage usage signals, intent data, and account insights to drive revenue impact. This is a high-visibility role with direct influence on Net Revenue Retention and customer lifetime. Primary Duties and Responsibilities Design and execute segmented expansion campaigns targeting upsell and...

NFP Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com. Summary: Responsible for broking new and renewal business, handling all aspects of the placements from initial market selection through policy delivery to client. Ensure all clients’ needs are promptly and accurately satisfied, all deadlines are met, and service standards are achieved. This is a full-time opportunity open to a hybrid or remote CST schedule. In addition to base salary, this role is eligible to earn a 25% commission on first-year new business. Essential Duties and Responsibilities: Proactively coordinate broking around the...

argenx Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases. We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients. Regional Account Director, Northwest will be responsible for managing all aspects of targeted/assigned regional accounts to include all channel and vertical segments. This person will work directly with argenx XFT partners (Market Access,...

Conagra Brands Reporting to the Director of IT Sales and Trade, you will serve as a strategic technical leader responsible for architecting and advancing the data landscape that supports Sales and Trade. You will enable business growth by designing scalable data solutions across commercial functions including Trade Performance, Strategic Pricing, Business Development, Sales and Trade Finance, Category Leadership, and eCommerce. You will partner with business leads, product owners, solution architects, enterprise architects, data scientists, and data engineers to ensure seamless data integration, transformation, and usability across SAP systems, Databricks, Palantir, andadditionalenterprise platforms. A Taste of Your Responsibilities Design and direct endtoend data architecture for Sales and Trade, with emphasis on highimpact commercial capabilities such as Trade Optimization, Post Event Analytics, Price Pack Architecture, Strategic Pricing, Planogram, Assortment, Daily...

VelocityEHS THE OPPORTUNITY: This existing vacancy is open to candidates that reside in the United States or Canada. The Software Implementation Consultant is a customer-facing role responsible for leading Environmental, Health, and Safety (EHS) software implementations and projects from contract handoff through go-live and stabilization. This role blends strong project management discipline, hands-on solution consulting, and software technical skills, ensuring customers adopt the platform successfully, on time, and with measurable business value. You will either serve as the primary owner, or a key member of the projects team, supporting the implementation and project lifecycle, including planning, execution, risk management, stakeholder communication, and solution configuration, while acting as a trusted advisor to customers. Primary Duties and Responsibilities Project Management Own end-to-end implementation projects, from kickoff through go-live and...