26 director customer success jobs found in Charlotte

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Director, Program Management to join the Business Technology (BT) organization to elevate our enterprise execution model. This is not a traditional PMO leadership role focused solely on process; it is a strategic opportunity to redefine how we deliver value, measure success, and drive business impact. You will be at the forefront of maturing our delivery capabilities and fostering a culture of excellence. In this role, you will lead, coach, and empower our project management team, fostering a culture of high performance...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Senior Mid-Market Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts. The Mid-Market Account Director's primary responsibility is establishing yourself as a trusted advisor. In doing so, drive new revenue opportunities of Five9's products and services. This is a hunting role; however, it comes with a hunting license for a clearly defined list of customers already doing business with Five9. A successful Mid-Market Account Director must be a self-starter with...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As the WEM Partner Manager, your primary responsibility is to drive resale bookings and revenue through key WEM partnerships. You will be responsible for the overall success of the partnership, including partner management, reseller contracts, program activities, partner enablement, joint GTM initiatives, and driving revenue growth. This role reports to the Senior Director, Business Development and will require collaboration with Sales, SalesOps, Solution Consulting, Marketing, PS, Product Management, Finance and others. Key...

CSL The Opportunity Join a company that tackles fascinating problems and find solutions to complex challenges. With expertise in influenza science and beyond, our team works on the latest research, pioneering technologies to improve the manufacturing process and improve the effectiveness of influenza vaccines. We operate as one integrated global organization drawing together expert staff from different countries to collaborate. Together, we are working to protect communities from seasonal influenza and global pandemic threats. When you join Seqirus, you join a team dedicated to making a difference in people's lives. It's a feeling of possibility, creativity, and purpose to deliver our promise. The Role The Director of Regional Accounts-Southeast is a key member of the CSL Seqirus sales leadership team responsible for leading, coaching, and developing a team of 8-10 Regional Account Managers in achieving sales and marketing objectives and financial goals for CSL Seqirus...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Product Management Director will play a critical role in evangelizing Five9's Outbound Contact Center SaaS solution to the market. This leader will bridge product strategy, customer engagement, and field enablement-ensuring Five9 remains the partner of choice for enterprises looking to drive proactive customer outreach. The role requires a balance of market-facing evangelism, customer discovery, and internal product leadership to align the roadmap with customer and market needs. Unlike traditional inbound contact centers, where the focus...

NASCAR At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. NASCAR seeks a talented professional to join our team as the Director of National Sales. This position may be based in any of our NASCAR office locations, with a preference for candidates residing in a major U.S. metropolitan area to support national partner engagement and business travel needs. The Director of National Sales role is the right opportunity for strategic thinkers with an innate entrepreneurial spirit. Someone who thrives in a fast-paced environment, can conceptualize and effectively communicate big ideas, has strong research, written, and organizational skills, and who wants to work collaboratively to sell across multiple sponsorship mediums, including intellectual property, television, radio, signage, digital/social, online, print, events, and promotions. This is a results-driven sales position responsible for generating...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Apex Systems, Inc. Job#: 2042906 Job Description: Apex Systems is seeking experienced ServiceNow Developers for one of their reputable financial clients. We cannot work c2c/c2h or provide sponsorship now or in the future. Direct W2 candidates only** Pay Rate: 55 - 75/hr **W2 only ** APPROVED LOCATIONS - Minneapolis MN - Chandler/Phoenix AZ - Des Moines IA - Dallas TX - Charlotte NC - New York/New Jersey PROJECT SUMMARY - Will be supporting technology teams with the implementation of ServiceNow's Generative AI solution to support our Core Platform, ITSM, HR Service Delivery, and Employee Portal/Content teams TOP SKILLS - 4+ years of hands-on engineering/development experience with the ServiceNow platform in ITSM and/or HRSD - ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Application Developer (CAD) - Experience with hands-on implementation of any ServiceNow native AI capabilities - Direct experience handling implementations of AI within...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Own and drive the relationships with our WEM partners, including strategic direction, alignment with internal stakeholders, key input to pricing, contracts and amendments. Accelerate and increase conversion of partner-influenced opportunities-especially WEM and Select ISVs-by orchestrating late-stage execution without taking primary deal ownership from Sales. Reporting & Scope: Reports to VP, Strategic Partner Alliances. Global remit with initial North America focus. Supports Power of 3 tri-plays as needed. Key Outcomes &...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The VP of Global Tax will be a key leader within the finance organization, responsible for all aspects of the company's global tax strategy, planning, and compliance. This role requires a strategic thinker with deep expertise in both direct and indirect taxation, a strong understanding of FCC regulations, and experience with the unique tax challenges of the SaaS and telecommunications industry. Key Responsibilities: Global Tax Strategy: Develop and implement a comprehensive global tax strategy that aligns with the company's business...

American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Mid-Market Sales Director is an individual contributor role. In this position, the individual creates, identifies, and closes sales. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking a detail-oriented and experienced Global Equity Manager to join our dynamic Stock team. This is a pivotal role where you will be a key player in the administration of our global equity programs. Partnering directly with senior leadership and reporting to the Senior Director, Global Equity, you will help shape our employees' experience, strengthen our compliance framework, and have a significant impact on a core component of our business. What You'll Do As our Global Equity Manager, you will be empowered to: Manage...

Ameriprise Financial In this role, you will independently process outgoing money movement transactions in accordance with department policies and procedures. This includes ensuring seamless and accurate handling of all transaction requests with minimal direction, collaborating with internal and external business partners to research and resolve issues promptly and accurately, and maintaining full compliance with industry regulations and internal control requirements throughout all processing activities. Key Responsibilities Independently process outgoing money movement transactions with accuracy, timeliness, and full regulatory compliance Partner with internal and external business stakeholders to research and resolve issues, troubleshoot problems, and ensure seamless service delivery Identify process improvement opportunities and collaborate with appropriate partners to design and implement solutions Utilize multiple computer applications and systems to access...

Doyon Government Group Overview: Doyon Government Group (DGG) provides design-build and general construction services, including demolition, new construction, renovations, and repairs, for government-owned facilities and military installations nationwide. The Controller is responsible for managing the fiscal functions of the corporation in accordance with generally accepted accounting principles issued by the Financial Accounting Standards Board, the regulations of the FAR and other regulatory and advisory organizations and in accordance with financial management techniques and practices appropriate within the federal government contracting and technology industry. ESSENTIAL FUNCTIONS: Manage and perform day-to-day accounting operations, including: Month-end and year-end close processes Journal entries, reconciliations, fixed asset management, and lease accounting Preparation of accurate and timely financial statements Perform comparative analysis to...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. To facilitate our continued rapid growth, Five9 is seeking a GTM Enablement Learning Program Manager to empower our GTM employees and leading partners to better sell and deploy Five9 solutions. This is a strategic position within the GTM Education organization and will report directly to our Manager, GTM Learning Programs. As a key contributor in our ability to deliver customer value at speed and scale, we are looking for a highly motivated, self-managed individual who can work with cross-functional teams to expand our GTM capabilities....

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are looking for a Senior Manager of Engineering for our CRM & SDK team, to lead a group of talented engineers that is responsible for integration of Five9 software into CRM systems (MS Dynamics, ServiceNow) and expanding APIs available for customization of Five9 platform. This person will have experience in developing software as a service with emphasis on automation, strong analytical and troubleshooting skills, and has exceptional leadership and communication skills. Key Responsibilities: Mentor staff to develop their full...

Logitech Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Location: Logitech is proud to support a hybrid/remote work culture. To ensure stellar customer service and partner care, this is a full-time remote role. We are open to locations across the US. Travel Requirements: This role requires up to 50% travel for internal meetings, industry conferences (as required/needed), and on-site customer visits to strengthen partnerships. The Team and Role: Logitech is looking for a dynamic Sr. Federal Account Manager who will be responsible for driving strategic, high-value federal modernization and technology integration initiatives across US Federal agencies. You will focus on driving high-impact technology and modernization initiatives within major US Federal Government agencies to insure critical mission outcomes. Success is possible through the...

AIT - Arctic Information Technology, Inc Overview: This summer internship is for Doyon Shareholders. JOB SUMMARY: This internship is designed for a student with little or no prior experience who is eager to learnbusinessoperations. The intern will receive training and support whileassisting the Director of Federal Growthand their teamwith administrativetasks,including document organization,record keeping,and trackingupdates across the growth proposal contract workflow. Responsibilities: EXPERIENCES TO EXPECT: Drafting clear internal emails, meeting notes, and action-item recaps using provided templates Managingassignedtasksanddeadlines for proposals, contracting, and sales support activities Using Microsoft 365 tools (Outlook, Teams, Word, Excel, PowerPoint, OneDrive/SharePoint) to support coordination and document work Learning internal systems and processes (CRM, contract repository, Teams/SharePoint) and completing basic updates and file organization...