14 customer success engineer jobs found in Charlotte

Point B Point B is a business innovation firm that takes the guesswork out of transformation. We engineer your future by combining advanced technologies and industry expertise to help you reimagine your business and its processes to get ahead and stay ahead. We're consulting done different. While others might say it, we live it-your success is our success. We start with the challenges you face, then partner to drive to what's right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. When you partner with Point B, you'll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. We're ready to start generating your future today. As a Senior Manager at Point B, you will have an opportunity to own your career development-pursuing...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Senior Staff Engineer, AI Agents, will be responsible for the software architecture and software development of Five9's AI Agent software platform. As a senior staff individual contributor, you'll not only be one of the most senior developers on the team, you'll also mentor junior engineers and set technology direction for platform. You'll work with other teams, collaborating cross-functionally to make sure complete solutions are delivered. You'll make some of the most important technology decisions and be in the drivers seat for the...

9th Way Insignia 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/. Application password: Niner This position is contingent upon contract award. Professional Level The Systems Administrator position aligns as Level 2 Engineer at 9th Way Insignia. An Engineer 2 typically plans and directs research or development work on complex projects, along with engaging various parties in design and development. Costs and recommendations of new components may also involve part of the job scope. Performs multiple engineering-related tasks in various assignments within the project and firm. Engineer 2 has...

9th Way Insignia 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/. Application password: Niner This position is contingent upon contract award. Professional Level Information: The Senior Integration Engineer aligns as an Engineer 2 at 9th Way Insignia. This role delivers advanced systems integration across VESEE 2.0, enabling reliable, secure, and high-performance interfaces between the modernized Enrollment System (ES), legacy platforms (EDB, IVM, VistA REE), and external partner systems. Responsibilities: Design, build, and maintain ES partner interfaces and internal data...

9th Way Insignia 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/. Application password: Niner This position is contingent upon contract award. Professional Level Information: The Senior DBA aligns as an Engineer 2 at 9th Way Insignia. The role provides expert Oracle database engineering and operations across VESEE 2.0 modernization and sustainment, including performance engineering, data migration, and continuity of operations for the Enrollment System (ES) and consolidated legacy datasets (EDB, IVM, VistA REE). Responsibilities: Own end-to-end Oracle database performance...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly motivated technical leader to guide the Network Engineering and Operations team in delivering scalable, automated, and cloud-ready networking solutions while fostering a culture of continuous improvement. Key Responsibilities: Partner with cross-functional stakeholders to design and deliver next-generation data center fabric architectures, leveraging technologies such as VXLAN, Cisco Nexus Dashboard, Kubernetes, and AI/ML-enabled networking. Provide technical leadership and mentorship to a team of engineers,...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As a key contributor to the Professional Services Team, the ideal candidate will be a passionate, driven individual who can lead and manage a team of technical, individual contributors that delight customers in their successful implementations. This role is equal parts Manager, Trainer, and enabler of the Platform Engineers to perform high-quality work. Key Responsibilities: Hone and expand the technical abilities of your team and peers on a continuous basis. Manage and oversee skills-development of a team of Platform Engineers....

Doyon Management Services Overview: Doyon Management Services, LLC (DMS) provides Design-Build and General Construction Services on demolition, new construction, renovations, repairs, and civil projects at government-owned facilities and military installations. We work with government clients to meet agency goals and deliver high quality construction projects in the safest manner possible. The construction Quality Control Manager (QCM) holds the primary responsibility of directly reporting to the Project Manager and Corporate Management regarding the verification of adherence to all quality standards across our projects. Operating at the project level, the Quality Control Manager plans, coordinates, and supervises the implementation of construction quality control and quality assurance programs. Additionally, this position is tasked with creating, reviewing, and amending Project Quality Plans to keep current and ensure compliance with the contract, established...

Ameriprise Financial Join a team that powers enterprise-scale innovation. We're looking for a seasoned engineer who thrives on solving complex challenges and building secure, high-performing systems. In this role, you'll shape the backbone of our End User Computing platforms, ensuring reliability, scalability, and resilience for mission-critical applications, and making sure our users have secure and frictionless access to their applications, data, and workflows. You'll help define, engineer, and deliver enterprise strategies for end-user computing technologies across Windows and MacOS platforms. This role focuses on endpoint management and automation, Office 365, browser management, and cloud management solutions leveraging Microsoft Intune and Azure. You will work on software packaging and lifecycle management, support escalations, and ensure compliance with ITIL processes including Change, Incident, Problem, and Vulnerability Management. As a driver of change, you'll...

Doyon Government Group Overview: Doyon Government Group (DGG) provides design-build and general construction services for demolition, new construction, renovations, repairs, and civil projects at government-owned facilities and military installations. The construction Superintendent / Quality Control Manager (QCM) / Site Safety & Health Officer (SSHO) is a " 3 hat " position supporting the Great Lakes region with key responsibilities for management, project quality, and safety standards. * The Superintendent coordinates all site construction activities and supervises all field personnel to successfully complete the project on schedule and within budget. This includes maintaining the highest quality, supervising all trade and field personnel, and administering good construction safety practices for all on-site activities. The Superintendent also maintains the job site office and closes out projects. * The QCM is responsible for reporting to the...

Doyon Management Services Overview: Doyon Management Services (DMS) provides Design-Build and General Construction Services on demolition, new construction, renovations, repairs, and civil projects at government-owned facilities and military installations. The construction Project Manager is responsible for project management and estimating on complex government construction projects. They strategize, lead, and coordinate activities in alignment with company policies, procedures, and governmental regulations. Additionally, they supervise numerous construction projects across various locations. ESSENTIAL FUNCTIONS: Project manage multiple construction projects simultaneously Lead high-performance teams through supervision, training, coaching, and mentoring, ensuring regular feedback and timely performance appraisals Manage and develop assigned staff toward maximum job performance and career potential Cultivate and strengthen assigned client relationships,...

Doyon Management Services Overview: Doyon Management Services (DMS) provides Design-Build and General Construction Services on demolition, new construction, renovations, repairs, and civil projects at government-owned facilities and military installations. The construction Superintendent coordinates all site construction activities and supervises all field personnel to successfully complete the project on schedule and within budget. This includes maintaining the highest quality, supervising all trade and field personnel, and administering good construction safety practices for all on-site activities. The Superintendent also maintains the job site office and closes out projects. ESSENTIAL FUNCTIONS: Coordinates and supervises all construction activities Directs field personnel to complete the project on schedule, within budget, and to quality standards per original plans and specifications Maintains daily communication with the project manager for...

Mitsubishi Electric US Mitsubishi Electric Trane HVAC US LLC is looking for a Sr. Mechanical Engineer, Water Products in the Atlanta, GA or Charlotte, NC areas. POSITION SUMMARY: This role is responsible for providing the Commercial sales team, and its customers, with support to solve complex engineering and design problems. While this position will support all commercial products, its focus will be on an exciting commercial domestic water heating product offered by METUS. This person will manage all aspects of technical support for these products including, but not limited to, design assistance, project management support, technical training, and technical competitive analysis. This person will work closely with the sales, service, and product development teams to become the Business Unit's subject matter expert on domestic water heating products. This person should have a desire to start on the ground floor with a product that will grow significantly in the years ahead....