26 customer support engineer jobs found in Boston

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary Inlinewith49 CFR 625, 630, and 673requirements,theEAMS Administrator is responsible for the overall asset management, work planning, asset inventory, and application support for the EAMS software at MBTA. The EAMS Database Administrator supports and performs changes and upgrades to Transit IT environments including after-hours support and implementation of changes and releases of new software and hardware. Document and facilitate the...

Arrowstreet Capital Job Overview We seek an experienced and innovative Sr Engineer to architect, design, optimize, and implement a cutting-edge data platform in collaboration with our Business and Client teams. You will leverage your expertise in developing, enhancing, and managing large-scale data systems to drive strategic initiatives and elevate the capabilities of our data platforms. This role will spearhead the strategic planning, organizational management, and execution of our data engineering roadmap, collaborating with cross-functional teams to deliver a unified customer view and enable data-driven decision-making. Your primary responsibility will be to create an enterprise-wide data platform that streamlines the entire data lifecycle - from ingestion to retrieval - ensuring seamless integration, scalability, and high-quality data throughout. You will maintain rigorous standards for security, governance, and data quality to ensure trustworthiness and compliance....

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Systems Administrator in the Technology Innovation Department (TID) will help configure, manage, and maintain the technology systems that are at the core of the bus service we deliver to our riders. These systems include vendor-provided hardware and software, such as the on-vehicle bus dispatch system. The Senior Systems Administrator will use transit-specific tools (e.g., TransitMaster, Samsara, HASTUS) and general...

Lincoln Property Company The Building Engineer I is responsible for maintaining, operating, and troubleshooting building systems, including HVAC, plumbing, and electrical systems, focusing on performing routine maintenance tasks, responding to tenant requests, and ensuring systems operate safely under the guidance of senior engineers. Essential Duties and Responsibilities: Perform scheduled maintenance, repairs, and inspections of building systems; address service requests, including hot/cold calls, plumbing issues, and lighting repairs. Troubleshoot minor equipment malfunctions and escalate issues as needed. Replace light fixtures, filters, and other components as required. Maintain accurate records of inspections and equipment performance. Interact with tenants, contractors, and property managers and work closely with senior engineers and technicians to support smooth building operations and resolve tenant issues. Assist with preventive maintenance tasks and...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Deputy Director of Design Quality Assurance (QA) will work under the direction of the Sr. Director for Design QA and Standards, as well as in close coordination with the Director of Construction QA to support the MBTA Capital Program for projects in design and construction. Work will include coordinating with MBTA Engineering and Capital Groups to ensure that the MBTA's interests are supported through the execution of QA/QC...

Mitsubishi Electric US Mitsubishi Electric Trane HVAC US LLC is looking for an Area Sales Manager I, Commercial in the Boston, MA area. POSITION SUMMARY: Responsible for developing and nurturing relationships with the architectural, engineering and specifier community to educate about Mitsubishi Electric Trane HVAC (METUS) products and their applications, along with increase the number of specifications, and subsequent sales within an assigned territory. ESSENTIAL FUNCTIONS The essential functions of the position include, but are not limited to the following: Perform direct and joint sales calls to develop relationships with local architects, engineers, and contractors-educating them on applying CITY MULTI Variable Refrigerant Flow systems and other Mitsubishi Electric Trane HVAC products. Deliver educational presentations to architects, engineers, contractors, and commercial sales channels. Occasional job site visits to support customers and service...

Lincoln Property Company The Building Engineer I is responsible for maintaining, operating, and troubleshooting building systems, including HVAC, plumbing, and electrical systems, focusing on performing routine maintenance tasks, responding to tenant requests, and ensuring systems operate safely under the guidance of senior engineers. Essential Duties and Responsibilities: Perform scheduled maintenance, repairs, and inspections of building systems; address service requests, including hot/cold calls, plumbing issues, and lighting repairs. Troubleshoot minor equipment malfunctions and escalate issues as needed. Replace light fixtures, filters, and other components as required. Maintain accurate records of inspections and equipment performance. Interact with tenants, contractors, and property managers and work closely with senior engineers and technicians to support smooth building operations and resolve tenant issues. Assist with preventive maintenance tasks and...

Lincoln Property Company We are seeking a highly motivated, detail-oriented and experienced Project Manager. The Project Manager will plan and supervise projects from inception to completion including budget, cost, schedule, risk, resource management and safety while providing exceptional customer service. The role requires excellent management, planning, budgeting, contract administration and project delivery skills. The candidate must possess the skills and experience to lead and manage a multi-disciplinary team on technically complex projects, and the ability to develop collaborative relationships with clients, project team members and other stakeholders. The successful candidate will have an analytical mind, be results driven, self-motivated, and experienced. Responsibilities will include but are not limited to the following: Represent Lincoln with Owner, Architects, Consultants, Government Authorities and Contractors. Solicit project team members/bids, review and...

Merck Job Description Discovery Biologics is seeking an Associate Director with experience in biologics and data science to expand our abilities to design and engineer biotherapeutics. We are building a department that directly integrates computational and wet-lab researchers with state-of-the-art automation to accelerate the discovery of novel biologics. We are a highly diverse and collaborative group of biologists, engineers, and computer scientists working at the edge of computation, disease biology, and biotherapeutics. We collaborate broadly within our Company and with academic and industry partners to accelerate the pace of biologics discovery and engineering. We recognize that the diversity in our team is our strength and we are committed to creating an inclusive environment for all employees. Successful candidates must demonstrate inclusive behaviors in working with a diverse group of researchers to drive our core mission. Position Description: This is an...

Merck Job Description Discovery Biologics is seeking an Associate Director with experience in biologics and data science to expand our abilities to design and engineer biotherapeutics. We are building a department that directly integrates computational and wet-lab researchers with state-of-the-art automation to accelerate the discovery of novel biologics. We are a highly diverse and collaborative group of biologists, engineers, and computer scientists working at the edge of computation, disease biology, and biotherapeutics. We collaborate broadly within our Company and with academic and industry partners to accelerate the pace of biologics discovery and engineering. We recognize that the diversity in our team is our strength and we are committed to creating an inclusive environment for all employees. Successful candidates must demonstrate inclusive behaviors in working with a diverse group of researchers to drive our core mission. Position Description: This is an...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Manager of Facilities Infrastructure Engineering's primary responsibility will be to support Capital programming and prioritization and will be responsible to assist the Deputy Director, Facilities Infrastructure Engineering, in developing design standards and guidelines related to civil/site/structural assets such as stations, administrative buildings, vehicle maintenance facilities, parking garages, parking facilities,...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Director of Project Controls leads a staff providing comprehensive Project Controls services in support of program and project managers across all departments of the Authority. The Director of Project Controls and his/her centralized staff are responsible for helping program and project managers deliver the Authority's multibillion dollar Five-Year Capital Investment Plan (CIP) with the goal of achieving on-budget and on-time...

PerkinElmer Responsibilities Location Boston, MassachusettsUS Job ID REQ-056447 PerkinElmer OneSource Scientific Services Job Description - Transition Manager (OneSource Program Continuity & Readiness ) (Confidential - For Internal Use Only) Reports To: Service Delivery Operations Manager Location: Cambridge, MA (with transition oversight at Waltham, MA) Job Level: L1- L2 Job Description Summary The Transition Manager is responsible for leading the relocation of PerkinElmer's OneSource laboratory support program from Waltham, MA to the new Cambridge, MA facility. While the physical relocation of equipment is not managed by PerkinElmer, this role manages all phases of the transition, including planning, logistics, coordination of assets, vendor engagement, and communication with stakeholders, to ensure a compliant, efficient transfer of laboratory operations and services. The Transition Manager partners closely with internal teams, vendors, and customer...

Eaton Vance ABOUT MORGAN STANLEY Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com. ABOUT PARAMETRIC Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core...

Fidelity Investments Job Description: The Role Fidelity Labs is looking for a Principal level engineer to help build out our API Platform. This project is still in early stages and has room for exciting greenfield development! The Experience and Skills You Bring Attention to detail: An eye for detailed code review, writing clean code, and thoroughly reading documentation. Leadership: A track record of mentoring junior engineers and explaining to them not only what standard methodologies are, but why they exist. As a startup, we can't anticipate everything that needs to happen every sprint, and we're looking for developers who can see gaps and move to fill them, while still collaborating with the rest of the team. We also work with a lot of other teams within Fidelity, so we also need people with experience with cross-team collaboration. Shipping features and debugging production incidents in event-driven distributed systems. Excellent technical...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Technology Innovation Department's (TID) Senior UX Designer will plan and execute design and research strategy for a rider-facing or front-line worker facing product. They translate user experience research and business requirements into organized, thoughtful, and delightful software experiences. UX Designers in TID are part of the UX Research and Design team - a cross-functional group reporting to the Sr. Director of UX Research...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Job Location: New York City, Norwalk, Boston, or London Working Environment : Hybrid For U.S. locations, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Your Team's Impact FactSet's product suite of industry-leading analytics and unique...

Revvity Revvity Signals makes market-leading software that empowers scientists across Life Science R&D, clinical research, and specialty chemicals to make better medicines and products, faster. Our flagship offering is the SaaS Signals Research Platform that provides knowledge capture, collaboration, analysis and visualization tools across the full depth and breadth of scientific discovery workflows. The viral adoption of our software is accelerating innovation, expediting drug development for a healthier world and facilitating the creation of sustainable materials. Join us as a Senior Software Engineer - AI Native , where you will manage the development of AI native product(s). This is your chance to build and manage a high-performance team and product to shape the future of AI-driven Life Sciences applications. Main Functions Design and implement scalable AI infrastructure to build, test and support the Signals Notebook and Federated Models Service platforms...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The L3 Software Engineer, Infrastructure in the Information Technology Department is responsible for administering a reliable and secure cloud technology platform, following software engineering infrastructure operations and processes to maintain established standards. The This role uses resources in AWS and Azure. Many resources are managed as infrastructure-as-code, and this role supports the migration of existing resources, and...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Deputy Director of Infrastructure Maintenance Quality Management is responsible for establishing new and interpreting existing department policies and procedures, creating/revising civil/track/power/signal infrastructure standards and quality management to ensure the Authority's organizational compliance with all relevant Authority, state and federal policies (FTA, FRA DPU), procedures, guidelines and regulations related to safety,...