16 customer service representative technical support jobs found in Boston

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The HRIS Analyst will provide analytical and technical support for Human Resources policy and program decisions. Responsible for the development, implementation and maintenance of human resource tools and processes associated with the collection, retrieval, accessibility, and usage of employee information. Maintains internal database files and tables and develops custom reports to meet the requirements of Human Resource management and...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Manager of Construction, Operations Project Delivery (OPD) manages the day-to-day execution of a portfolio of complex MBTA Capital and Operations projects that enhance MBTA's operational effectiveness and infrastructure resilience. This role ensures construction readiness, contractor oversight, schedule adherence, and quality assurance across active projects. The Manager of Construction serves as a key operational interface between...

United Rentals Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Sales Associate on our General Rentals team, you'll embark on a structured training path designed to prepare you for a future role as an Outside Sales Representative. You'll work alongside industry experts who are eager to help you gain hands-on experience with our technical products while developing the relationship-building skills that drive customer success. What you'll do: Begin your training at a local branch, shadowing both sales and operational roles to gain an inside-out understanding of the full equipment-rental lifecycle. Join your peers across North America for a digital onboarding class, designed to sharpen your sales technique for success in our industry while providing a collaborative training environment that helps you build and...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary As a part of the Document Management team in the Quality, Compliance, and Oversight Office, the Records and Information Senior Manager is responsible for assisting with the creation and planning of the Agency records management program for both core mission and administrative records, regardless of medium or format at the MBTA. This position assists with overseeing, developing, and implementing policies and procedures necessary to...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Project Manager Bridge & Structures will be the MBTA's lead representative for the Capital Delivery Department who has the responsibility, from inception to completion, for managing projects. Responsibilities will include the procurement, management and closeout of design and construction contracts as well as coordination and communication with internal and external stakeholder groups to facilitate both design and construction...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Manager of Facilities Infrastructure Engineering's primary responsibility will be to support Capital programming and prioritization and will be responsible to assist the Deputy Director, Facilities Infrastructure Engineering, in developing design standards and guidelines related to civil/site/structural assets such as stations, administrative buildings, vehicle maintenance facilities, parking garages, parking facilities,...

Lincoln Property Company The Building Engineer I is responsible for maintaining, operating, and troubleshooting building systems, including HVAC, plumbing, and electrical systems, focusing on performing routine maintenance tasks, responding to tenant requests, and ensuring systems operate safely under the guidance of senior engineers. Essential Duties and Responsibilities: Perform scheduled maintenance, repairs, and inspections of building systems; address service requests, including hot/cold calls, plumbing issues, and lighting repairs. Troubleshoot minor equipment malfunctions and escalate issues as needed. Replace light fixtures, filters, and other components as required. Maintain accurate records of inspections and equipment performance. Interact with tenants, contractors, and property managers and work closely with senior engineers and technicians to support smooth building operations and resolve tenant issues. Assist with preventive maintenance tasks and...

PerkinElmer Responsibilities Location(s) Boston, Massachusetts, Albany, New York, Concord, New Hampshire, Hartford, Connecticut, Providence, Rhode Island, Remote Status Regular Job ID REQ-056803 We are seeking a results driven Sales Representative to help drive volume sales and expansion of PerkinElmer's Materials Characterization product portfolio consisting of Molecular Spectroscopy and Thermal Analysis instruments within the Analytical Solutions Group. This strategic sales role is designed for a technically skilled professional with a strong foundation in materials science, chemistry, or related disciplines, bringing proven expertise in scientific instrumentation and capital equipment sales. In this role, you'll actively prospect and identify new opportunities and accounts for our Material Characterization products, while managing and growing business and relationships with existing accounts. Additionally, duties include presenting PerkinElmer capabilities in the...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Technology Innovation Department (TID) at the MBTA is a technology team focused on making our transit system easy for all riders to use. The Director of Product Management sets product strategy and oversees its implementation within a TID program and all the products within its scope, including identifying risks to and enabling product management, product development, and cross-functional collaboration. The Director supports the...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Office of Performance Management (OPMI) operates as the MBTA / MassDOT's internal research lab. We answer research questions developed both internally and externally to help us better understand how people interact with the transportation networks. Some examples of OPMI's current research work include analyses of the impact of diversions on rider satisfaction and mode choice, late night transit ridership, and rideshare...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary Recently, changes to CDL requirements took place, and effective September 29, 2025, only those applicants withlawful status in the United States in one of the following employment-based nonimmigrant categories will beeligible for a Non-Domiciled CLP or CDL: H-2A (Temporary Agricultural Workers); or H-2B (Temporary Non-Agricultural Workers); or E-2 (Treaty Investors) The Bus Operator operates an MBTA surface vehicle, assuming...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Deputy Director of Capital Strategy is responsible for leading the strategic development and execution of technology solutions, data analytics, and process improvements to expand on and optimize the MBTA's Capital Investment Plan (CIP), informing long-range capital planning that more fully integrates the breadth and condition of the MBTA's physical assets. This role will also drive cross-department collaboration to improve...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary MBTA Regional Rail Modernization is a service-focused program that will transform the current commuter rail into a significantly more productive, equitable, and decarbonized enterprise, with higher-frequency, all-day, bidirectional Regional Rail service. Specifically, the rail system of the future will be more similar to rapid transit in its most dense urban rail corridors within Route 128. It will have appropriately scheduled regional...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Procurement & Logistics Data Analyst Co-Op is designed for undergraduate students seeking hands-on experience working with large, complex operational datasets in a mission-driven, public-sector environment. Procurement & Logistics holds some of the MBTA's most critical and information-rich data, spanning contracts, vendors, purchase orders, invoices, vouchers, and inventory that collectively support daily transit operations...

Lincoln Property Company The Senior Property manager leads all aspects of a single asset or portfolio of commercial, industrial, and/or retail properties and coordinates all marketing, operations, and financial activities per client and/or company requirements. Essential Duties and Responsibilities: Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; ensure that services are provided in compliance with policies, procedures, and regulations as well as contractual obligations and standards; coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition. Coordinate and lead daily and long-term activities of the team; establish work...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Deputy Director of Mechanical and Facility Engineering provides leadership, direction, and oversight for the planning, design, construction, and maintenance of all mechanical and facility engineering systems across MBTA stations, buildings, and infrastructure. Reporting directly to the Director of Engineering and Support, this position leads multidisciplinary teams of engineers and technical staff responsible for HVAC, plumbing,...