102 customer service jobs found in Boston

PerkinElmer Responsibilities Location Boston, MassachusettsUS Job ID REQ-056743 Job Description Summary Provides technical support services on a variety of non-PerkinElmer branded products. Conducts on-site "Essential Maintenance" services on primarily Tier 1 instruments (non-analytical, not networked). This may include periodic and corrective maintenance, triage and basic repairs. Diagnoses, troubleshoots and repairs technical problems when possible while escalating more complex repairs to instrument manufacturers (OEM) or establish Third Party Vendors (TPV). Job Responsibilities: Service multivendor instrumentation at customer sites with best-in-class service Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols Demonstrate customer familiarization for instrument operation and maintenance Communicate service offerings including training,...

Boys & Girls Clubs of Boston About Boys & Girls Clubs of Boston Boys & Girls Clubs of Boston is a life-changing force for opportunity and empowerment, enabling young people to reach their full potential as productive citizens and leaders, inspired to make a difference in the Greater Boston community. For more than 130 years, no other youth-serving organization in Boston and Chelsea has engaged more young people and families. Learn more at bgcb.org and join us in transforming our members, our communities, our city. Position Summary: Major responsibility is to assist in the registration and renewal of all clubhouse members. Also serves as an important public relations function by meeting/greeting all who enter or telephone the club and provide information about the clubhouse and its programs. Essential Duties and Responsibilities: · Assist in membership registration and renewals processes as directed by the Membership Director. Ensure this information is...

Boys & Girls Clubs of Boston Position Summary: Major responsibility is to assist in the registration and renewal of all clubhouse members. Also serves as an important public relations function by meeting/greeting all who enter or telephone the club and provide information about the clubhouse and its programs. Essential Duties and Responsibilities: · Assist in membership registration and renewals processes as directed by the Membership Director. Ensure this information is properly stored in the membership database. Ensure individual member paper-based materials are stored in a secure location. · Notify Membership Director when membership is due to expire and perform appropriate outreach to insure renewal. · Ensure that all members entering the building are signing in and that attendance information is properly stored in the membership database. · Provide accurate and up-to-date program, activity and event information for all persons inquiring at the...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Manager of Facilities Infrastructure Engineering's primary responsibility will be to support Capital programming and prioritization and will be responsible to assist the Deputy Director, Facilities Infrastructure Engineering, in developing design standards and guidelines related to civil/site/structural assets such as stations, administrative buildings, vehicle maintenance facilities, parking garages, parking facilities,...

Boys & Girls Clubs of Boston ABOUT BOYS & GIRLS CLUBS OF BOSTON Since 1893, Boys & Girls Clubs of Boston have played an essential role in opening doors and creating opportunities for young people across this city. For every youth in Boston and Chelsea, Boys & Girls Clubs of Boston are a life-changing force for opportunity and empowerment that enables future talent to reach their full individual potential as productive citizens and leaders, inspired to make a difference in the Greater Boston community. By reaching 22 of 23 communities throughout Boston and Chelsea, no other youth serving organization engages more young people and families. Learn more at www.bgcb.org and join us in transforming our members, our communities, our city! ESSENTIAL DUTIES and RESPONSIBILITIES CFO & Finance Department Support (Communication, Organization, Follow-Through) Provide administrative support to the CFO (calendar, travel, meeting logistics, agendas) and...

Workday Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company...

Lincoln Property Company The Building Engineer I is responsible for maintaining, operating, and troubleshooting building systems, including HVAC, plumbing, and electrical systems, focusing on performing routine maintenance tasks, responding to tenant requests, and ensuring systems operate safely under the guidance of senior engineers. Essential Duties and Responsibilities: Perform scheduled maintenance, repairs, and inspections of building systems; address service requests, including hot/cold calls, plumbing issues, and lighting repairs. Troubleshoot minor equipment malfunctions and escalate issues as needed. Replace light fixtures, filters, and other components as required. Maintain accurate records of inspections and equipment performance. Interact with tenants, contractors, and property managers and work closely with senior engineers and technicians to support smooth building operations and resolve tenant issues. Assist with preventive maintenance tasks and...

Fidelity Investments Job Description: The Role As an Operations Associate for Signature Venues at Fidelity Investments, you will play a pivotal role in delivering best-in-class guest experience! Your work will involve delivering event experiences for meetings and events occurring at Fidelity Investment's Signature Venues. Your goal will be to ensure events are seamlessly completed and delivered with calm confidence, discretion, and care. Key responsibilities include: Managing and arranging scheduled events in Signature Venue spaces. Collaborate closely with various department power users to review event details, ensuring an excellent guest experience aligned with business needs. Managing incoming venue operations situations and providing solutions. Communicating function specifications and changes with affected departments, including Food and Beverage, Event Services, Audio Visual, and Facilities. The Expertise and Skills You Bring You contribute a broad...

American Tower Corporation The Team We are seeking a Principal Identity Architectto join American Tower's Information Security team. The team protects the confidentiality, integrity, and availability of data and systems in our core systems and platforms. Day to day you will lead the strategic design, development, implementation, and maintenance of our Identity Governance & Administration ("IGA") solution to ensure it complies with our Identity Management Access ("IAM") standards and supports the implementation of our Privileged Access Management ("PAM") solution. You will be the enterprise authority on identity, authentication, authorization, and access governance. You will work with the Senior Manager, Governance, Risk, and Compliance ("GRC") to define our IAM and PAM standards and drive adoption of zero trust principles. You will also partner with IT department employees to implement both solutions. What You Can Offer Us Lead the design, development, and...

Berklee College of Music Job Description: Job Description Summary The work involved with this position entails assistance in managing and registering 3000+ students in over 400 ensembles each year, communication with 147 faculty members, and the production and management of of the Ensemble Dept Music festival with performance of over 350 recital over 12 days. There is also a large amount of collaboration with departments throughout Berklee. ie. Academic Affairs, Faculty Development, International Programs, Liberal Arts Dept., the Scholarship Office MP&E, the President's Office and Film scoring, and the Performance Division. This position will also provide coordination for on campus and off campus events related to the Ensemble Department. Essential Duties and Responsibilities: Assist with front desk/ reception duties. Training work study students in the Faculty area Help create and maintain system for tracking faculty office hours Collaborate...

Berklee College of Music Job Description: Berklee is looking for a dedicated, "live-in" professional to serve as a Resident Director (RD) . In this pivotal role, you will be the heartbeat of a residential community of up to 450 students, fostering an environment where young musicians and performers can grow both personally and artistically. As a mentor, administrator, and crisis responder, you will implement a Residential Curriculum designed to turn dorm life into a transformative educational experience. At Berklee, your work directly supports the next generation of creative leaders. About the Role & Responsibilities The RD is a full-time, 12-month position reporting to the Associate Director of Residential Education. You will lead a staff of 3-12 Resident Assistants (RAs) and manage the day-to-day operations of your assigned hall(s). Key Responsibilities: Staff Supervision: Recruit, train, and supervise RAs. Conduct weekly meetings to review goals,...

Revvity Core Duties and Responsibilities: Plan and manage a production schedule for designated manufacturing areas. Daily tasks include the following: Utilize SAP and SAP/APO to develop near termand long-term production plans Utilize SAP/APO to maintain forecast performance Utilize SAP and SAP/APO to maintain proper stock levels in both local and international distribution sites Work with manufacturing to maintain parity between costing and BOM/Routing changes Develop initiatives to improve inventory, scrap and margin performance Work with Product Management to align build schedule with forecast and schedule new product introductions Interact with the sales team to expedite and capitalize on fast moving opportunities Communicate with both domestic and international Customer Service groups to provide timely stocking updatesand resolve order specific issues In addition to a firm understanding of fundamental planning concepts the position requires...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Rail Vehicle Maintenance Technician is responsible for inspection, trouble-shooting, maintenance and repair of all electronic, electrical and mechanical equipment and systems on rail/electric trolley bus (ETB) Duel Mode Articulated (DMA) vehicles and for response to vehicle road failures. Get Started as a Rail Vehicle Maintenance Technician Duties & Responsibilities Conduct time-based or mileage based inspections for...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Automotive Foreperson will maintain and supervise the repair of Bus Operations fleet vehicles. Duties & Responsibilities * Assign, oversee, direct, and plan the activities of work crews under his/her jurisdiction. * Inspect work crew maintenance/repair activities to ensure that assignments are completed safely and according to established schedules and operating standards. * Enforce the Authority's safety standards to...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Manager of Project Controls will be involved over the full lifecycle of capital projects assisting with budgeting, planning and scheduling, and reporting for projects within the Authority's Capital Investment Plan (CIP), with the goal of reducing risk while achieving on-budget and on-time performance. Duties & Responsibilities Project Budget Oversee and manage the development and implementation of total project...

Carter's, Inc. If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing...

Carter's, Inc. If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing...

Berklee College of Music Job Description: Reporting to the Senior Director of One Stop Student Services, the One Stop Student Services & Admissions Services Assistant is a part-time role that provides flexible, front-line support across One Stop Student Services and Admissions Services. This position assists with day-to-day email, phone and in person service operations, student and applicant inquiries, and administrative tasks, stepping in where support is most needed to ensure smooth, responsive service delivery. The ideal candidate is adaptable, student-focused, and comfortable working across multiple teams and workflows. Key Responsibilities Provide front-facing service to current students, prospective students, and families via in-person, phone, and email communication Assist One Stop Student Services with general inquiries related to registration, enrollment status, billing navigation, and institutional processes Support Admissions Services with applicant...

Doyon Government Group Overview: Doyon Government Group (DGG) provides design-build and general construction services, including demolition, new construction, renovations, and repairs, for government-owned facilities and military installations nationwide. The Controller is responsible for managing the fiscal functions of the corporation in accordance with generally accepted accounting principles issued by the Financial Accounting Standards Board, the regulations of the FAR and other regulatory and advisory organizations and in accordance with financial management techniques and practices appropriate within the federal government contracting and technology industry. ESSENTIAL FUNCTIONS: Manage and perform day-to-day accounting operations, including: Month-end and year-end close processes Journal entries, reconciliations, fixed asset management, and lease accounting Preparation of accurate and timely financial statements Perform comparative analysis to...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary To assist and support the Project Manager in coordinating with the Resident Engineer and other Project Office members for all design phase and construction-phase activities as directed. This will include the recording, tracking, and execution of processes related to the management of Professional Services contracts and Construction contracts using the MBTA's PMIS system (e-Builder). The Assistant Project Manager will report to a...