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Baltimore technical support analyst

32 technical support analyst jobs found in Baltimore

Professional Diversity Network
Dec 14, 2025  
Principal Cybersecurity Analyst
Northrop Grumman RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.At the heart of Defining Possible is our commitment to...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 10, 2025  
Senior Financial Analyst - Cost Accounting - (Hybrid)
CareFirst BlueCross BlueShield Resp & Qualifications PURPOSE: This position serves as a key liaison between the Cost Accounting/Finance function and the other divisions throughout the organization. This role is responsible for analyzing data, performs various Cost Accounting functions requiring knowledge of the theory and practice of recording, classifying, examining, and analyzing corporate data and financial transactions of the organization. This position also provides financial support to the business, through analysis of cost accounting documents and results; and interacts regularly with business owners, data suppliers, and other finance division teams. This role is responsible for optimizing accounting systems and processes, enhancing reporting capabilities and ensuring accurate and efficient financial operations. Additionally, this role helps prepare and produce statutory and financial reports for regulatory bodies and internal stakeholders, along with analyzing...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 05, 2025  
Business Analyst
Transamerica Job Family IT - Business Analysis About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 05, 2025  
Senior Finance Transformation Analyst -Data Development
Transamerica Job Family Finance - General About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 02, 2025  
Senior Financial Analyst
Transamerica Job Family Finance - General About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Nov 22, 2025  
Lead Reporting Analyst - Regulatory Mandates (Hybrid)
CareFirst BlueCross BlueShield Resp & Qualifications PURPOSE: This role is primarily remote with occasional in office team meetings. Provides advanced expertise in developing and maintaining reports, dashboards and data repositories to meet the business intelligence requirements of the organization. Provides data, analysis and requirements in support of a complex reporting and analytics environment. Serves as a subject matter expert in projects related to the data analysis and reporting tools technology. ESSENTIAL FUNCTIONS: Fulfill complex regulatory reporting requirements by understanding the external request and working with IT and business resources to provide CareFirst data into mandated reporting within required timelines. Develops client/customer presentations and reports with a high degree of a more complex nature. May develop innovative best practices and industry bench marking for process measurement and identify indicators for future improvement...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Nov 19, 2025  
Senior Risk Adjustment Analyst- Medicare Encounters (Hybrid)
CareFirst BlueCross BlueShield Resp & Qualifications PURPOSE: The Senior Medicare Encounters Risk Adjustment Analyst assumes a pro-active approach in ensuring the accuracy and integrity of key risk adjustment performance metrics through coordination of analytical processes, investigation and interpretation of CMS risk score methodology, risk score calculation, enrollment, premiums, medical and pharmacy claims, and provider data. Incumbent is responsible for performing complex analyses and problem resolution including data integrity extraction, report design, report build and solution deployment. Additional responsibilities include establishing and maintaining business process and technical workflow documents, collaborating with multiple stakeholders at various levels throughout the Company, as well as external entities, providing coordination and support as required. ESSENTIAL FUNCTIONS: Accurately monitor and reconcile submitted encounters against response...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Nov 19, 2025  
Senior Risk Adjustment Analyst- Medicaid Encounters (Hybrid)
CareFirst BlueCross BlueShield Resp & Qualifications PURPOSE: The Senior Medicaid Encounters Risk Adjustment Analyst assumes a pro-active approach in ensuring the accuracy and integrity of key risk adjustment performance metrics through coordination of analytical processes, investigation and interpretation of Maryland Medicaid risk score methodology, risk score calculation, submissions, enrollment, premiums, medical and pharmacy claims, and provider data. Incumbent is responsible for performing complex analyses and problem resolution including data integrity extraction, report design, report build and solution deployment. Additional responsibilities include establishing and maintaining business process and technical workflow documents, collaborating with multiple stakeholders at various levels throughout the Company, as well as external entities, providing coordination and support as required. ESSENTIAL FUNCTIONS: Accurately monitor and reconcile submitted...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Nov 19, 2025  
Senior Risk Adjustment Analyst- ACA Encounters (Hybrid)
CareFirst BlueCross BlueShield Resp & Qualifications PURPOSE: The Senior ACA Encounters Risk Adjustment Analyst assumes a pro-active approach in ensuring the accuracy and integrity of key risk adjustment performance metrics through coordination of analytical processes, investigation and interpretation of HHS risk score methodology, risk score calculation, enrollment, submissions, premiums, medical and pharmacy claims, and provider data. Incumbent is responsible for performing complex analyses and problem resolution including data integrity extraction, report design, report build and solution deployment. Additional responsibilities include establishing and maintaining business process and technical workflow documents, collaborating with multiple stakeholders at various levels throughout the Company, as well as external entities, providing coordination and support as required. ESSENTIAL FUNCTIONS: Accurately monitor and reconcile submitted encounters against EDGE...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Nov 19, 2025  
Senior Risk Adjustment Analyst - Business Ops (Hybrid)
CareFirst BlueCross BlueShield Resp & Qualifications PURPOSE: The Senior Risk Adjustment Business Operations Analyst assumes a pro-active approach in ensuring the accuracy and integrity of key risk adjustment performance metrics through coordination of analytical processes, investigation and interpretation of regulated markets risk score methodologies, risk score calculations, enrollment, submissions, medical and pharmacy claims, and provider data. Incumbent is responsible for performing analyses and problem resolution to meet business operational requirements for Medicare Advantage(MA), Affordable Care Act (ACA) & Medicaid Lines of Business (LOB). Additional responsibilities include establishing and maintaining business policies, process and technical workflow documents, collaborating with multiple stakeholders at various levels throughout the Company, as well as external entities, providing coordination and support as required. We are looking for an experienced...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 14, 2025  
Principal / Senior Principal Embedded Systems Security Engineer
Northrop Grumman RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.This position description does not represent a current...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 13, 2025  
Senior Software Engineer - Java, Microservices, Mulesoft & API Development (Remote)
CareFirst BlueCross BlueShield Resp & Qualifications PURPOSE: Performs complex analysis, design, development, automated unit and integration testing, and debugging of computer software ranging from operating system architecture integration and software design to selection of computer systems, language, and/or equipment. Designs, codes, tests, develops, and documents application programs for computer systems. Works with end-users and project stakeholders to define system scope and objectives. Manages modifications to and maintenance of operational programs and procedures. Leads stakeholder and product owner meetings to define software requirements and creates highly complex systems. Acts as a mentor to junior engineers. ESSENTIAL FUNCTIONS: Lead a team of software engineers in the design, development, and implementation of multiple applications. Performs and leads the detail technical design, coding, code review and testing of new applications and enhancements of...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 12, 2025  
Director, Actuarial - Variable Annuities and RILA
Transamerica Job Family Actuarial About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 09, 2025  
Appian Application Developer
Transamerica Job Family IT - Development About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 06, 2025  
Product Owner
Transamerica Job Family Agile Leadership About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 06, 2025  
Field Service Professional - Baltimore, MD
Vivint Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales. Why Join Our Technician Team? Competitive hourly base plus uncapped commission Comprehensive paid training & Ongoing coaching and support Company take-home vehicle and gas card Cell phone and work tablet We provide all tools necessary to perform the job - We'll ship...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 05, 2025  
Power Plant Mechanic
WIN Waste Innovations WIN Waste Innovations is looking for a Maintenance Mechanic who will be responsible for the installation, troubleshooting, cleaning, inspecting, and maintain of mechanical equipment throughout the facility in a safe and professional manner. The mechanics responsibilities may include but are not limited to initiates and completes work-orders and requisitions and documents all critical and or pertinent information on a routine basis. They will respond and report to work during off hours when emergency repairs are required. They will troubleshoot equipment, diagnose problems and repairs. They will also operate other equipment including, but not limited to, industrial forklifts, manlifts, skid steer type loaders, and other mobile equipment. Responsibilities: Initiates and completes work-orders and requisitions and documents all critical and or pertinent information on a routine basis Ability to use and become proficient with Computerized Maintenance...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 04, 2025  
Senior Facets Engineer - INS (Remote)
CareFirst BlueCross BlueShield Resp & Qualifications PURPOSE: Manages and implements custom extensions within TriZetto Facets application. This role plays a critical part in enabling seamless integration, configuration, and performance of core payer functions like enrollment, claims, billing, and customer service. Focuses on building robust custom extensions that align with business workflows, regulatory requirements, and evolving enterprise technology strategies. ESSENTIAL FUNCTIONS: Develop, enhance, and support extensions and custom modules. Analyse business and technical requirements to create scalable extension solutions within the Facets ecosystem. Collaborate with business analysts, architects, QA, and DevOps teams to deliver high-quality software in an Agile environment. Support defect resolution and performance tuning of existing Facets extensions. Participate in core reviews and documentation of technical designs. Work closely with integration teams...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 04, 2025  
Int Trainer
Transamerica Job Family Talent Management & Learning About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and...
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 03, 2025  
Senior SalesForce Engineer - INS (Remote)
CareFirst BlueCross BlueShield Resp & Qualifications PURPOSE: Performs complex analysis, design, development, testing, and debugging of computer software ranging from operating system architecture integration and software design to selection of computer systems, language, and/or equipment. Designs, develops/codes, tests, and documents critical and complex application programs for computer systems. Works with appropriate stakeholders to define system scope and objectives and establish baselines. Establishes project standards and processes. Breaks down software requirements and creates highly complex systems. ESSENTIAL FUNCTIONS: Perform technical detail design, coding, testing of applications. Serves as subject matter expert for both customer and internal discussions related to maintaining and enhancing existing software systems. Develop and/or analyze interface design documentation. Comply with hardware and software systems standards and procedures. Deliver large...
Professional Diversity Network Baltimore, MD, USA Full-Time
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