66 customer operations jobs found in Atlanta

Workday Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company...

Delta Community Credit Union Position Head Teller (Vinings) Job Code-5007 req5732 Vinings Full Time Job Description Create your success story at Delta Community Credit Union - where opportunity meets purpose. Through our commitment to excellence, Delta Community has received numerous industry awards and earned the trust and loyalty of our employees, members and the metro Atlanta community. We value talent, encourage growth and keep community at the heart of everything we do. That's why we're one of Atlanta's Best Places to Work! Whether you're starting your professional journey or navigating the next step in your career, we invite you to join the Delta Community Credit Union team. The Head Teller is responsible for managing the vault duties and supervising the teller line. They are responsible for all vault operation duties. They will coordinate and supervise all aspects of teller processes within the branch ensuring the daily activities of the tellers are performed...

Carter's, Inc. Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. How you'll make an impact: The Creative Director, Brand Lab will lead the concept and ideation for 360 campaigns, programming and activations for the entire portfolio of our brands: Carter's, OshKosh, Little Planet, Otter Avenue and SkipHop. They will partner closely with our brand managers and creative teams on needs and challenges to bring strategies to life and ideate on pathways to achieve top tier results. Candidates must be excited about shaping cultural relevance and finding the white space for our brands to...

Truist The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for delivering complex projects that support the overall enterprise strategic goals. Provides oversight and project management leadership to cross-functional teams to execute on concurrent projects...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Join Five9's Mid-Market Solutions team and help global organizations transform how they engage customers. You'll lead discovery, design, and demo of Five9's cloud and AI-powered contact center solutions for large enterprise clients. What You'll Do Partner with Mid-Market Sales to uncover customer goals and build tailored Five9 solutions. Lead discovery sessions and translate business needs into scalable architectures. Deliver persuasive demos and executive-level presentations. Shape RFP/RFI responses with clear technical scope...

Kaiser Permanente Job Summary: Responsible for working collaboratively with physician partners to optimize quality and efficiency of care for hospitalized members by carrying out daily utilization and quality review, monitoring for inefficiencies and opportunities to improve care, developing a safe discharge plan to include recommending alternative levels and sites of care when appropriate. The activities will include daily review of hospital care by chart review and discussion with attending physician, admission and concurrent review for inpatient admissions, meetings with patient and families to develop discharge planning, identification of patients for ambulatory case management, communication with case managers, home care reviewers, social workers, members and providers, quality improvement reviews, and education of the member/family, provider and hospital staff. Achieves desired utilization and quality outcomes and promotes high customer satisfaction to the population...

Kaiser Permanente Job Summary: Responsible for working collaboratively with physician partners to optimize quality and efficiency of care for hospitalized members by carrying out daily utilization and quality review, monitoring for inefficiencies and opportunities to improve care, developing a safe discharge plan to include recommending alternative levels and sites of care when appropriate. The activities will include daily review of hospital care by chart review and discussion with attending physician, admission and concurrent review for inpatient admissions, meetings with patient and families to develop discharge planning, identification of patients for ambulatory case management, communication with case managers, home care reviewers, social workers, members and providers, quality improvement reviews, and education of the member/family, provider and hospital staff. Achieves desired utilization and quality outcomes and promotes high customer satisfaction to the population...

Carter's, Inc. Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. How you'll make an impact: The Sr. Manager, Consumer Insights & Customer Experience (CX) is a senior, businessowning leader responsible for driving endtoend customer experience initiatives from insight to execution across digital and physical touchpoints. This role leads crossfunctional teams to define, prioritize, and drive CX initiatives to completion, ensuring consumer insights directly informs enterprise decisionmaking and operational roadmaps. Acting as a strategic owner and influencer, this role partners closely...

Delta Community Credit Union Position Deceased Accounts Advisor Job Code-7551 req5742 Delta Community Credit Union Administrative Office - Riverwood 200 Full Time Job Description Create your success story at Delta Community Credit Union - where opportunity meets purpose. Through our commitment to excellence, Delta Community has received numerous industry awards and earned the trust and loyalty of our employees, members and the metro Atlanta community. We value talent, encourage growth and keep community at the heart of everything we do. That's why we're one of Atlanta's Best Places to Work! Whether you're starting your professional journey or navigating the next step in your career, we invite you to join the Delta Community Credit Union team. The Deceased Accounts Advisor is tasked with the primary responsibilities for delivering superior service to both internal and external customers that have experienced the death of a Delta Community Credit Union member. The...

First Horizon National Corporation Location: On site at location listed in job posting. Hours : Monday - Friday 9:00 AM - 5:00 PM SUMMARY Provides supervision and support to the tellers to ensure that the staff provides maximum customer service in a professional manner. Monitor and train the transactional processing staff in supporting all bank marketing efforts and cross-sell products. Responsible for ensuring compliance of all policies and procedures affecting the day-to-day operations. Perform related duties as required to assist in achieving banking center goals. Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail environment, which include the duties and responsibilities described herein. ESSENTIAL DUTIES AND RESPONSIBILITIES Operational efficiency Oversee center cash operations including cashboxes, vault, ATM, and TCRs to ensure center cash is managed, balanced,...

First Horizon National Corporation Location: Onsite listed in the posting Weekly Scheduled Hours: Monday through Friday, 8:30A M to 5:00 PM SUMMARY Provides supervision and support to the tellers to ensure that the staff provides maximum customer service in a professional manner. Monitor and train the transactional processing staff in supporting all bank marketing efforts and cross-sell products. Responsible for ensuring compliance of all policies and procedures affecting the day-to-day operations. Perform related duties as required to assist in achieving banking center goals. Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail environment, which include the duties and responsibilities described herein. ESSENTIAL DUTIES AND RESPONSIBILITIES Operational efficiency · Oversee center cash operations including cashboxes, vault, ATM, and TCRs to ensure center cash is managed, balanced, and secured...

Delta Community Credit Union Position Assistant Branch Manager (Vinings) Job Code-5388 req5748 Vinings Full Time Job Description Create your success story at Delta Community Credit Union - where opportunity meets purpose. Through our commitment to excellence, Delta Community has received numerous industry awards and earned the trust and loyalty of our employees, members and the metro Atlanta community. We value talent, encourage growth and keep community at the heart of everything we do. That's why we're one of Atlanta's Best Places to Work! Whether you're starting your professional journey or navigating the next step in your career, we invite you to join the Delta Community Credit Union team. Reporting to the Branch Manager, the Assistant Branch Manager provides overall branch operational support to the Branch Manager. They will assume the responsibility of the branch when the Branch Manager is unavailable. The Assistant Branch Manager is responsible for guiding...

Southern Company Protection & Control Field Services Engineer / Technician - Metro East Transmission Maintenance Center Job Summary This posting is for a Protection & Control Field Services Engineer, Engineering Associate, or Technician position based in the Metro East Transmission Maintenance Center. This position will be filled as a Non-Exempt position in the Protection & Control Field Services Engineer/Technician family, with the pay and level commensurate with the qualifications, education, and experience of the successful candidate. The successful candidate will be responsible for the Protection & Control (P&C) Field Services activities in the Northern Transmission Maintenance Area (TMA). Safety and Quality are paramount in this position. The successful candidate will be expected to learn and apply switching procedures and safety measures. The candidate will be expected to plan and complete projects safely, efficiently, on schedule, and without...

Southern Company Job Title Mailroom and Print Operator Job Summary The Bill Print Operator supports the daily production of customer billing statements, correspondence and refund checks using highspeed and printing and mail inserting equipment. This role ensures accurate, timely processing of customer communications and supports special handling and refund check operations. Training is provided for all equipment and job functions. The position operates in a fastpaced production environment. Essential Job Functions Operate various printers, including highspeed printers Operate highspeed mail inserter machines to process customer bill statements and refund checks Perform basic equipment setup, monitoring, and troubleshooting adhering to training and procedures Complete special handling duties, including manual insertion of oversized mail, bursting and trimming special handling work, and processing customer refund checks Verify printed, inserted,...

Wabtec Job Description Who will you be working with? Reporting directly to the Freight Services Norfolk Southern Account Leader, the Senior Operations Leader (Norfolk Southern Services Account) leads a dispersed operational team responsible for contract execution and customer satisfaction across the eastern US. How will you make a difference? The unique structure of the NS Services Account provides the opportunity for ample customer exposure, operational experience, and leadership. This structure amplifies the impact of your decisions and strategic focus, requiring the ability to execute long-term planning, and contribute to the overall business strategy. What will your typical day look like? Lead, coach, and mentor the Technical Advisors and other Wabtec employees under your charge towards the safe and efficient execution of the services agreement under which the team operates Provide technical leadership for assigned Programs and Customers contracts assuring...

Southern Company JOB SUMMARY This position is responsible for field work, drawing, estimating, and processing all paperwork associated with providing overhead and underground service to customers. Working with developers, builders, inspectors, and contractors is an integral part of the job process. A great deal of interaction with external customers is expected. Successful candidates must communicate well and use those skills to help enhance customer value. Candidates must exhibit a positive questioning attitude and build trust with the team as we continue to enhance our culture of diversity and inclusion. Job responsibilities include the general support of the engineering and line departments, which will include thorough knowledge of the distribution system. Candidate will be responsible for estimating monthly blankets, field investigations of orders, creation of residential loading sheets, team support of residential load analysis, designing and estimating single...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As a Salesforce Business Systems Analyst - Lead to Cash, you will partner with the IT Business Partner as the liaison between the IT Delivery team and business stakeholders (e.g., Sales Operations, Revenue Operations, and Customer Support). You will gather requirements, provide detailed analysis, facilitate discovery sessions, and document functional specifications for the development, documentation, and testing of Salesforce (Sales Cloud and Service Cloud) and adjacent business systems (e.g., CPQ/billing, case management/telephony...

Southern Company Transmission Line Design - Engineer/Designer (Multiple Positions, Multiple Groups) Southern Company Services, Technical Shared Services (TSS) - Transmission Line Design Engineering This posting is to fill multiple Engineer and/or Designer positions within the TSS Transmission Line Design Organization. Available Positions: Location Line Design Engineer/Designer (Production) Forest Park, GA Line Contract Engineer Forest Park, GA Line Design Engineer/Designer (Project Support) Forest Park, GA Line Standards Engineer Forest Park, GA WORK LOCATION, SCHEDULE, & TRAVEL These positions will be based out of Forest Park, GA (Metro Atlanta). Work schedule (both in-office and telecommute); currently four (4) days in-office and one (1) day telecommute. Some relocation assistance may be provided if the successful candidate does not currently live within a reasonable commute distance. This position will require some travel...

Southern Company Senior Administrative Assistant (Coordinator) - Chief Financial Officer Organization Position Summary: The Senior Administrative Coordinator provides advanced-level administrative and operational support to senior management within the Chief Financial Officer (CFO) organization. This role instills confidence and trust by anticipating administrative needs, proactively addressing them, and ensuring smooth departmental operations. The position is responsible for creating administrative efficiencies, managing executive support functions, and coordinating projects to improve productivity and processes. Key Responsibilities Functional Expertise: Provide comprehensive administrative support to senior management and their teams, including preparing and reviewing correspondence, reports, filings, and presentations. Manage calendars, schedule internal and external meetings, and coordinate rescheduling to meet business priorities. Maintain...