27 director customer success jobs found in Atlanta

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Senior Mid-Market Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts. The Mid-Market Account Director's primary responsibility is establishing yourself as a trusted advisor. In doing so, drive new revenue opportunities of Five9's products and services. This is a hunting role; however, it comes with a hunting license for a clearly defined list of customers already doing business with Five9. A successful Mid-Market Account Director must be a self-starter with...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Director, Program Management to join the Business Technology (BT) organization to elevate our enterprise execution model. This is not a traditional PMO leadership role focused solely on process; it is a strategic opportunity to redefine how we deliver value, measure success, and drive business impact. You will be at the forefront of maturing our delivery capabilities and fostering a culture of excellence. In this role, you will lead, coach, and empower our project management team, fostering a culture of high performance...

Alkermes, Inc. In February 2026, Alkermes completed the acquisition of Avadel Pharmaceuticals plc. This acquisition added an approved product in the sleep medicine market. Territory Business Manager (TBM) will report directly to the Regional Business Director (RBD). Will be responsible for selling Alkermes products in the Atlanta South territory and supporting promotional efforts on our products approved to treat certain sleep disorders. Ideal candidates should be proven sales achievers and live in the territory. This will be done by having thorough product, disease state and market knowledge and sound selling skills. He/she will utilize available resources to help educate healthcare providers. Finally, he/she will use their analytical ability to determine appropriate targets and will use approved resources accordingly. Responsibilities ESSENTIAL AREAS OF RESPONSIBILITY: * The TBM will demonstrate a strong understanding of all aspects of Alkermes products, related disease...

Carter's, Inc. Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. HOW YOU'LL MAKE AN IMPACT: As the Director FP&A you will be a senior financial leader responsible for driving strategic financial planning, analysis, and performance management across the Canada and Mexico organization. This role partners with cross-functional leadership to deliver actionable insights, support data-driven decision-making, and ensure the alignment of financial strategies with business objectives. The Director oversees budgeting, forecasting, and long-range planning processes, while identifying...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As the WEM Partner Manager, your primary responsibility is to drive resale bookings and revenue through key WEM partnerships. You will be responsible for the overall success of the partnership, including partner management, reseller contracts, program activities, partner enablement, joint GTM initiatives, and driving revenue growth. This role reports to the Senior Director, Business Development and will require collaboration with Sales, SalesOps, Solution Consulting, Marketing, PS, Product Management, Finance and others. Key...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Product Management Director will play a critical role in evangelizing Five9's Outbound Contact Center SaaS solution to the market. This leader will bridge product strategy, customer engagement, and field enablement-ensuring Five9 remains the partner of choice for enterprises looking to drive proactive customer outreach. The role requires a balance of market-facing evangelism, customer discovery, and internal product leadership to align the roadmap with customer and market needs. Unlike traditional inbound contact centers, where the focus...

NASCAR At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. NASCAR seeks a talented professional to join our team as the Director of National Sales. This position may be based in any of our NASCAR office locations, with a preference for candidates residing in a major U.S. metropolitan area to support national partner engagement and business travel needs. The Director of National Sales role is the right opportunity for strategic thinkers with an innate entrepreneurial spirit. Someone who thrives in a fast-paced environment, can conceptualize and effectively communicate big ideas, has strong research, written, and organizational skills, and who wants to work collaboratively to sell across multiple sponsorship mediums, including intellectual property, television, radio, signage, digital/social, online, print, events, and promotions. This is a results-driven sales position responsible for generating...

Kaiser Permanente Job Summary: Responsible for optimizing quality and efficiency of care for hospitalized members by conducting daily utilization and quality reviews, discharge planning, and care coordination. Collaborates with physicians and multidisciplinary teams, developing safe discharge plans, and ensuring compliance with all relevant regulations. The role promotes high customer satisfaction and achieves desired utilization and quality outcomes for the population served. Essential Responsibilities: Utilizes established criteria, to perform daily inpatient review activities, including prospective, concurrent, and retrospective utilization review for all members requiring inpatient admission. Performs an admission utilization review upon admission. Assesses discharge planning needs and documents assessment using designated tools in EMR for all new inpatient admissions within 24 hours and begins the discharge planning process immediately. Conducts a concurrent...

Rentokil North America Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Job Summary The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably and ethically by executing the company designed sales process. The role of the Inside Sales Professional for Rentokil Terminix Pest Control is to meet or exceed Baseline Sales Targets, meets or...

American Tower Corporation The Team The Senior Manager, Tenant Lease Accounting ensures all finance activities related to the company's tenant leases for an assigned region and/or market portfolio are prioritized and executed accurately, timely, and efficiently. This includes lease abstraction, systems interfaces, and financial reporting/ accounting in compliance with GAAP (U.S. GAAP and IFRS as appropriate), the company's accounting policies, and any relevant debt indenture requirements. Leading a global team of lease abstractors and accounting professionals, the Senior Manager partners closely with the region/market finance, business enablement, corporate accounting, legal, internal and external auditors and local business teams to abstract a high volume of lease billing lines each month- representing over 90% of the region's revenue transactions. The role serves as a trusted advisor on lease transactions and complex deal structures, resolves issues within the lease...

Southern Company External Job Description: Data Security Program Manager Internal Job Description: Cybersecurity Analyst Schedule: M-F Location: Atlanta or Birmingham Position Summary: Southern Company is seeking a highly organized, executionfocused Data Security Program Manager to help drive delivery and operational effectiveness of the enterprise Data Security Program. This role will report to the Sr Manager of Data Security and will serve as the program's operational lead, ensuring strategic priorities are translated into clear plans, measurable outcomes, and reliable execution. This position directly supports Southern Company's mission to mitigate real and potential cyber risks to its critical electric and gas utility infrastructure, operational technology environments, enterprise IT systems, personnel, customers, and brand. The role partners closely with Cybersecurity, Technology, Legal, Privacy, Compliance, HR, and business stakeholders to enable...

Southern Company Sr. Manager, Data Security Program Schedule: M-F (onsite 4 days/week) Location: Atlanta or Birmingham Position Summary: Southern Company is seeking an experienced cybersecurity leader to own and drive the enterprise Data Security Program across multiple disciplines and functions. This role is responsible for endtoend leadership, execution, and evolution of data protection capabilities, ensuring sensitive data is identified, classified, governed, monitored, and protected across onpremises, cloud, SaaS, and hybrid environments. This position directly supports Southern Company's mission to mitigate real and potential cyber risks to its critical electric and gas utility infrastructure, operational technology environments, enterprise IT systems, personnel, customers, and brand. Positioned between executive strategy and technical execution, this role drives largescale, crossfunctional data security initiatives that reduce risk while enabling secure...

Merck Job Description The Vaccines Sales and Customer Engagement Team supports our customers by providing clinical, financial and educational information about our products.We support healthcare providers, healthcare systems and other customers in meeting the goals and needs of patients in their communities and represent the entire our company's vaccines portfolio to all our customers.Our team includes numerous customer-facing roles, including the account managers with our Vaccines Key Customer Leaders (VKCLs). Position Description: The Regional Account Director, Vaccines Key Customer Leader - Central Region, Commercial Operations for Vaccines has overall responsibility for the management and the results of a team of Key Customer Leader teams (VKCLs). The Director role (3 in total with approx. 1/3 of national responsibility) will lead a team of approximately 12-15 VKCLs who have the lead responsibility for our company's vaccines for the following accounts: public and...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Own and drive the relationships with our WEM partners, including strategic direction, alignment with internal stakeholders, key input to pricing, contracts and amendments. Accelerate and increase conversion of partner-influenced opportunities-especially WEM and Select ISVs-by orchestrating late-stage execution without taking primary deal ownership from Sales. Reporting & Scope: Reports to VP, Strategic Partner Alliances. Global remit with initial North America focus. Supports Power of 3 tri-plays as needed. Key Outcomes &...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The VP of Global Tax will be a key leader within the finance organization, responsible for all aspects of the company's global tax strategy, planning, and compliance. This role requires a strategic thinker with deep expertise in both direct and indirect taxation, a strong understanding of FCC regulations, and experience with the unique tax challenges of the SaaS and telecommunications industry. Key Responsibilities: Global Tax Strategy: Develop and implement a comprehensive global tax strategy that aligns with the company's business...

Southern Company IT Infrastructure Team Lead Job Summary The Team Lead will provide leadership and direction to a team of technical staff responsible for maintaining and supporting critical technology systems focused on monitoring and event management and response. This role involves overseeing day-to-day operations, managing projects, and ensuring compliance with company standards and regulations. The Team Lead will work closely with supervisors and other departments to enhance team effectiveness and drive innovation. The successful candidate should put Safety First and always demonstrate Our Values. This position is also responsible for product ownership and technical support of monitoring tools that are used by the 24x7x365 Infrastructure Operations Center to provide monitoring, root cause identification, and incident resolution for the Southern Company computing, network and transport infrastructure. Job Requirements (Education, Experience, Knowledge, Skills)...

Southern Company The position is responsible for quantitative analysis on structured pricing products and developing tools and models for forecast and valuation. This role maintains the existing quantitative models and provides detailed report on model results timely and accurately. The position is accountable for continuously improving models, analysis and database across different markets. The candidate must be able to develop and implement advanced modeling methodologies to foster company-wide business decision making. This position also requires establishing close working relationship with other teams across the enterprise. This position may be filled as Data Analytics Analyst (Grade 4), Senior Data Analytics Analyst (Grade 5), or Staff Data Analytics Analyst (Grade 6). Individuals who demonstrate advanced skills in terms of work experience, education, and certifications may be eligible for the more advanced position. Functional Expertise: Analyze and organize...

Southern Company Project Engineer / Principal - Southern Company Gas Support (Birmingham or Atlanta) Technical Shared Services (TSS), Project Engineering Department WORK LOCATION, SCHEDULE, & TRAVEL This position will be based out of The Energy Center in Birmingham, AL or the Southern Company Gas Corp HQ in Atlanta, GA. Hybrid work schedule (in-office, field and telecommute); currently four (4) days in-office or at a plant/field site and one (1) day telecommute (subject to adjustment). This position will require a mixture of both field and office work. Field work can include site visits to various gas facilities and may require overnight travel. This position will require some travel (days and overnight, up to 50%) and the ability to work successfully in a remote/virtual environment with access to internet service. Relocation assistance may be provided if the successful candidate does not currently live within a reasonable commute distance....

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Mid-Market Sales Director is an individual contributor role. In this position, the individual creates, identifies, and closes sales. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking a detail-oriented and experienced Global Equity Manager to join our dynamic Stock team. This is a pivotal role where you will be a key player in the administration of our global equity programs. Partnering directly with senior leadership and reporting to the Senior Director, Global Equity, you will help shape our employees' experience, strengthen our compliance framework, and have a significant impact on a core component of our business. What You'll Do As our Global Equity Manager, you will be empowered to: Manage...