22 technical support analyst jobs found in Atlanta

Truist The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Serve as a thought leader and subject matter expert in the delivery of complex and comprehensive risk reporting, data, business intelligence, and related services. Role is primarily aligned to support...

Southern Company Job Description: The Application Analyst for SCM Applications will serve as a key member of the Supply Chain technology team with a primary focus on Procurement processes and technologies. The individual will be responsible for the support, design, configuration, and implementation of Maximo, EzMax Mobile, BuyerQuest and cXML to enhance SCM processes. The role requires an understanding of supply chain operations and the ability to translate business requirements into functional and technical specifications for the different technologies. Job Responsibilities & Duties: Design and architecture of SCM solutions, ensuring alignment with business objectives and SCM strategies Collaborate with stakeholders to understand business processes and requirements, translating them into functional designs for Maximo applications Testing of new functionalities, including the creation of test plans, test scripts, and coordination of user acceptance testing...

Southern Company Utility Scale Solar Development Engineer / Engineering Analyst Southern Company Services, Generation Planning & Development Dept. WORK LOCATION This position will be based in Birmingham, AL (4 days in office) Relocation assistance will be considered POSITION SUMMARY This position will be responsible for providing project management leadership and technical support in the planning, scheduling, development, and contracting of Utility Scale Solar power plants for the Retail Electric Operating companies of Southern Company. Additionally, this role will be responsible for supporting the identification and analysis of new renewable energy sites to be submitted into the company's RFP process. Supporting role for the planning, siting, evaluation, and execution of utility-scale solar projects for the Operating Companies of Southern Company. Provides technical, financial, and project development coordination support from early-stage...

Southern Company The End User Analyst II is a member of the Southern Company Technology Organization (TO) and partners with Southern Company Services (SCS) and affiliated operating companies. This role works directly with business partners, technicians, and technical teams to document, prioritize, troubleshoot, and resolve escalated enduser incidents and issues. The position also supports technology initiatives, projects, and implementation efforts within the team and across the technology organization. Qualifications 4 - 6 years of experience in a technical support or service desk role A two-year degree in a technology-related field or equivalent military and/or work experience is required. A bachelor's degree in computer science, Information Technology, Engineering, or a related technical field is preferred Major Responsibilities Serve as an escalation point for issues that cannot be resolved by the Service Desk Partner with business units and...

Southern Company The position is responsible for quantitative analysis on structured pricing products and developing tools and models for forecast and valuation. This role maintains the existing quantitative models and provides detailed report on model results timely and accurately. The position is accountable for continuously improving models, analysis and database across different markets. The candidate must be able to develop and implement advanced modeling methodologies to foster company-wide business decision making. This position also requires establishing close working relationship with other teams across the enterprise. This position may be filled as Data Analytics Analyst (Grade 4), Senior Data Analytics Analyst (Grade 5), or Staff Data Analytics Analyst (Grade 6). Individuals who demonstrate advanced skills in terms of work experience, education, and certifications may be eligible for the more advanced position. Functional Expertise: Analyze and organize...

Wabtec Job Description Who will you be working with? Wabtec's Train Performance and Automation (TP&A) team is dedicated to de-risking and accelerating the commercialization of transformative technologies in the rail and transportation industry. The team plays a critical role in bringing next-generation products to market, including autonomous rail systems, intelligent controls, and AI-driven platforms. You'll work closely with engineering, operations, and commercial teams to deliver innovative solutions that support freight and passenger rail systems. How will you make a difference?   As a Product Manager for the Positive Train Control (PTC) product line, you will contribute to the strategy, development, and early-stage commercialization of innovative solutions from the TP&A team. You will own the product lifecycle from concept to deployment, working closely with engineering, business development, sales, marketing and customer teams to drive adoption and...

Truist The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for Alteryx platform management, platform support and administration. This role focuses on ensuring smooth user experiences, maintaining platform stability, and helping drive adoption of Alteryx...

Southern Company Application / Solutions Architect JOB SUMMARY The Applic/ Solutions Architect is an information technology professional who functionally designs systems, applications and user interfaces for a solution that supports a specific business process. This position works closely with other Gas Technology Solutions (GTS) peers, business partners, Business Systems Analysts and our Business Operations and Technology (BOTS) group to identify simple and supportable solutions to business opportunities and requests. This role is responsible to ensures solutions are compliant, follow standards and do not add to technical debt. The Solution Architect will assist with the design and implementation of the future state of GTS technology. This is a new role will work hand in hand with multiple technology teams they will help guide the enterprise. This role will require you to utilize your depth of experience to act as a thought leader regarding IT Solutions...

American Tower Corporation The Team We are seeking a Senior Accountant to join American Tower's Technical Transaction Group (TTG). TTG is responsible for performing, analyzing, and reporting on complex transactions for internal customers across the globe. Day to day you will focus on analyzing the financial aspects of the Company's leases and its related assets, liabilities and properly recording the Company's straight-line in the general ledger. The Senior Accountant will obtain appropriate supporting documentation, partner cross-functionally and lead contract-related projects and audits in accordance with the company policies and relevant GAAP guidance. The incumbent will analyze requests to change terms of existing contracts and support internal customers with post-revision financial information in accordance with internal guidelines. The Senior Accountant will be able to understand and interpret high volumes of lease data and be able to summarize into a value-added...

Southern Company Instructional Designer - Training Support Services WORK LOCATION & SCHEDULE This position will fill multiple positions in the Birmingham, AL and/or Atlanta, GA area. The team currently has a hybrid work schedule requiring the individual(s) to be in the office four (4) days a week and one (1) day remote . Occasional adjustments may require additional in-office time based on business needs. This is subject to change at any given time at the company's discretion. No relocation assistance will be available. Travel would be less than 25%. POSITION SUMMARY The Instructional Designer will apply instructional design, adult learning, and multimedia expertise to analyze learning needs and design, develop, implement, evaluate, and maintain highquality learning solutions that support organizational performance and business outcomes. Collaborating closely with business stakeholders, subject matter resources, and instructors, this role...

Southern Company This posting is for one Project Controls Team Lead position with focus in Earned Value Management: Project Controls Team Leader - Located at the Energy Center in Birmingham, AL or Georgia Power Headquarters in Atlanta, GA JOB SUMMARY This position is responsible for the oversight and coordination of the Technical Shared Services (TSS) Earned Value Management. This includes: Providing direction and implementation of Project Shared Services (PSS) policies, standards, and procedures. Ensuring Earned Value Management deliverables meet and/or exceed Business Operations Framework requirements in a timely manner to support project / program requirements. Providing strategic planning for all aspects of earned value management tracking / analyzing. This position may have full-time and/or supplemental / vendor service direct reports. JOB REQUIREMENTS: Education Bachelor's degree in finance, engineering, business administration, or...

Southern Company Project Controls Supervisor position with focus in Risk Management: Project Controls Supervisor - Located at the Energy Center in Birmingham, AL or Georgia Power Headquarters in Atlanta, GA JOB SUMMARY This position is responsible for the oversight and coordination of Technical Shared Services (TSS) Risk Management. This includes providing direction and implementation of Project Shared Services' policies, standards, and procedures, ensuring Risk deliverables meet and/or exceed stakeholder expectations and are provided in a timely manner to meet project / program requirements. This position will also provide strategic planning for all aspects of risk management and provide performance management for all direct reports. The ideal candidate will have a strong background in risk analysis, project management, and proficiency with @Risk software to aid in decision-making and ensure the successful completion of projects within scope, time, and budget...

Southern Company Interconnections Planning - Distribution Engineer/Project Manager Job Summary: The number of Distributed Generation (DG) sites is increasing throughout Georgia, as solar, battery storage, and biomass technology is implemented to facilitate renewable energy. This Interconnections Planning Distribution Engineer position has opportunities to gain experience with Distributed Energy Resource modeling, area contingency studies, and real-world applications. The successful candidate will provide technical review and support towards DG projects, as well as learn about energy procurement programs. The successful candidate will also work closely with SCS and GPC workgroups (such as Customer Programs, Renewable Development, Distribution Reliability, Area Planning, Transmission Interconnections, and area Power Delivery teams) to ensure that new interconnections safely meet the needs of GPC, its customers, and communities. For candidates not currently residing in...

Truist The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Teammate reports to the Chief Architect for Core Technology. They will focus on system architecture elements consumed enterprise-wide with a focus on the operational data elements of technical infrastructure...

Doyon Government Group Overview: Doyon Government Group (DGG) provides design-build and general construction services, including demolition, new construction, renovations, and repairs, for government-owned facilities and military installations nationwide. The Controller is responsible for managing the fiscal functions of the corporation in accordance with generally accepted accounting principles issued by the Financial Accounting Standards Board, the regulations of the FAR and other regulatory and advisory organizations and in accordance with financial management techniques and practices appropriate within the federal government contracting and technology industry. ESSENTIAL FUNCTIONS: Manage and perform day-to-day accounting operations, including: Month-end and year-end close processes Journal entries, reconciliations, fixed asset management, and lease accounting Preparation of accurate and timely financial statements Perform comparative analysis to...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a customer-facing Data Scientist/AI Trainer to join our Professional Services team, focusing on advanced Conversational AI implementations. The ideal candidate will possess a strong background in Natural Language Processing, Python development, and a deep understanding of modern AI technologies. In this role, you will be responsible for designing, building, and optimizing Five9's AI-based solutions. You will work closely with Developers and Conversation Designers, leveraging your expertise in Speech-to-Text (STT),...

Lincoln Property Company The Property Manager leads all aspects of a single asset or portfolio of commercial, industrial, and/or retail properties and coordinates all marketing, operations, and financial activities per client and/or company requirements. Essential Duties and Responsibilities: Ensure that services are provided consistent with policies, procedures, and regulations as well as contractual obligations and standards. Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews. Direct, review, and approve vendor invoice payments...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Job Description Key Responsibilities: Lead strategic, client-facing CX Advisory engagements for Five9's highest-value customers and prospects, assessing current-state CX and contact center performance across people, process, and technology, with a strong focus on AI, automation, and self-service opportunities that enable scalable transformation and CX maturity. Includes assessments, workshops, agent observations and transformation planning. Engage with business executives, decision-makers, and key influencers (through interviews...

FreedomPay The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast...

FreedomPay The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast...