2 senior platform engineer jobs found

NJM Insurance Group The Sr. Telecom Apps Software Engineer will have extensive knowledge of the NICE CX1 platform and is responsible for the design and development of solutions on the NICE suite of applications used by contact center staff. The person in this role will be the technical lead for IT as well as being the subject matter expert for any business driven initiatives. The person serving this role will also be responsible for monitoring and troubleshooting systems for optimal performance. ESSENTIAL DUTIES & RESPONSIBILITIES : Customer support and troubleshooting Perform analysis and resolve telecom related issues and service requests in a timely manner. Assist immediate team members, extended IT team members and vendors to resolve complex and cross product issues. Interact with vendor support and provide adequate communication about problem resolution. Proactively monitor systems and take corrective action when required. Document process and procedures...

NASCAR At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. NASCAR seeks a talented professional to join in the position of Network Engineer based in our Daytona Beach, Florida office. NASCAR Network Engineer will be required to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot network and hardware problems and help maintain a highly available, flexible, and resilient network. Network Engineer responsibilities include resolving network issues, supporting existing network solutions, and ensuring our network is documented, available, and flexible to adapt to the demands from our customers. You will actively participate in group and individual training sessions to continue to learn and grow on the job and at industry events. Duties include but are not limited to: Follows core processes and procedures to ensure operational success Monitor, track, benchmark, and...