Feb 25, 2026
New York Life Insurance Company
Location Designation: Fully Remote Role Overview: The Implementation Director provides strategic leadership and operational governance for end-to-end client implementations for Group Benefit Solutions (GBS). This role leads a team of Implementation Resources to ensure consistent, high-quality delivery of complex, multi-product implementations. The Director translates organizational strategy into execution standards, drives service excellence, and ensures operational effectiveness across life, accident, disability, and voluntary products. The role is accountable for client outcomes, implementation velocity, operational efficiency, and overall service differentiation in the marketplace. What You'll Do: Leadership & Talent Development Lead and develop a team of 10-15 implementation resources. Foster a high-performance culture focused on accountability, continuous improvement, recognition, and open communication....
Professional Diversity Network
any
Full-Time
