1 manager software engineering jobs found

PerkinElmer Responsibilities Location Boston, MassachusettsUS Job ID REQ-056743 Job Description Summary Provides technical support services on a variety of non-PerkinElmer branded products. Conducts on-site "Essential Maintenance" services on primarily Tier 1 instruments (non-analytical, not networked). This may include periodic and corrective maintenance, triage and basic repairs. Diagnoses, troubleshoots and repairs technical problems when possible while escalating more complex repairs to instrument manufacturers (OEM) or establish Third Party Vendors (TPV). Job Responsibilities: Service multivendor instrumentation at customer sites with best-in-class service Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols Demonstrate customer familiarization for instrument operation and maintenance Communicate service offerings including training,...