21 equipment associate jobs found

PerkinElmer Responsibilities Location Austin, Texas US Job ID REQ-056977 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Seeking engineers for Remote Field roles servicing customers located Dallas, TX area. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to understand their...

PerkinElmer Responsibilities Location Springfield, Illinois US Job ID REQ-056916 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote field work servicing customers in the Chicago, IL area. Job Responsibilities: Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service Provide troubleshooting, repair, and qualification services for customers including warranty...

PerkinElmer Responsibilities Location Collegeville, Pennsylvania US Job ID REQ-056913 We are looking for a highly motivated Associate Customer Support Engineer to providing expert service and support to customers at customer site. Suggests and delivers services and support which includes direct installation, maintenance and repair of multi-vendor lab equipment, validation services, IQ/OQ and service agreements. Represents the face of PerkinElmer to the customer and drives repeat purchases and long-term satisfaction by best-in-class responsiveness and professionalism in all customer interactions. Job Responsibilities Primary role will focus on installs, repairs, maintenance, validation, and qualifications of multi-vendor equipment at customer site. Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols Deliver customer familiarization for instrument...

PerkinElmer Responsibilities Location Olympia, WashingtonUS Job ID REQ-056758 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers located in Seattle, WA and surrounding areas. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to understand their...

PerkinElmer Responsibilities Location Jefferson City, MissouriUS Job ID REQ-056747 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers located in the St. Louis, Missouri area. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to understand their...

PerkinElmer Responsibilities Location Columbia, South CarolinaUS Job ID REQ-056748 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers in South Carolina. Candidates preferred in Greenville, SC area due to proximity to customers and travel requirements. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and...

PerkinElmer Responsibilities Location Boston, MassachusettsUS Job ID REQ-056743 Job Description Summary Provides technical support services on a variety of non-PerkinElmer branded products. Conducts on-site "Essential Maintenance" services on primarily Tier 1 instruments (non-analytical, not networked). This may include periodic and corrective maintenance, triage and basic repairs. Diagnoses, troubleshoots and repairs technical problems when possible while escalating more complex repairs to instrument manufacturers (OEM) or establish Third Party Vendors (TPV). Job Responsibilities: Service multivendor instrumentation at customer sites with best-in-class service Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols Demonstrate customer familiarization for instrument operation and maintenance Communicate service offerings including training,...

PerkinElmer Responsibilities Location Madison, WisconsinUS Job ID REQ-056562 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote field work out of Milwaukee, WI. Job Responsibilities: Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed...

PerkinElmer Responsibilities Location Raleigh, North CarolinaUS Job ID REQ-056751 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers in North Carolina. Candidates preferred in Charlotte, NC area due to proximity to customers and travel requirements. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and...

PerkinElmer Responsibilities Location Columbus, OhioUS Job ID REQ-056753 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Seeking engineers for remote field roles servicing customers located in Canton, Cincinnati and Columbus, Ohio. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to...

PerkinElmer Responsibilities Location Tallahassee, FloridaUS Job ID REQ-056732 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Seeking more than 1 engineer for remote field role servicing customers located in Fort Lauderdale and Tampa, FL Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with...

PerkinElmer Responsibilities Location Jefferson City, MissouriUS Job ID REQ-056647 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers located in Missouri. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to understand their analytical workflows and...

PerkinElmer Responsibilities Location Saint Paul, MinnesotaUS Job ID REQ-056563 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers located in Minnesota. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to understand their analytical workflows and...

PerkinElmer Responsibilities Location Salt Lake City, UtahUS Job ID REQ-056062 Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades. Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads. Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory. Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process. Attend higher level certification through participation in company sponsored training & development offerings Complete all administrative tasks, including but not...

PerkinElmer Responsibilities Location Saint Paul, Minnesota US Job ID REQ-056917 The Field Service Manager is responsible for leading a team of Customer Support Engineers (CSEs), ensuring high-quality service delivery, strong customer relationships, and efficient operations. Reporting to the Director of Field Services, this role is all about balancing day-to-day execution with long-term development of the team. The manager uses data and standard processes to guide decisions, works through challenges alongside the team, and keeps things aligned with business goals - including service quality, revenue growth, and employee development. Location: Field remote managing engineers throughout MN, CO, SD/ND, and MO. Job Responsibilities Lead partnership with the customer operations leads to deliver on the contractual obligations of customer agreements. Partner with customers to understand their service needs and goals to support in the delivery of service and drive...

PerkinElmer Responsibilities Location Cambridge, MassachusettsUS Job ID REQ-056836 In addition to "normal CSE task" of troubleshooting, repair, and maintenance of laboratory equipment a Senior CSEs responsibilities also include: This role works closely with LIS Functional Lead and serves as second point of contact within LIS team for questions and concerns (exclusive of personnel and HR issues). Provide system matter expert (SME) front line support for the maintenance, qualification, and repair of multi-vendor scientific equipment. Diagnoses and resolves multi-vendor scientific equipment problems that other engineers cannot resolve prior to calling for third party assistance. Train other field engineers and customers in equipment solutions to limit downtime. Assist in driving the team towards zero service recalls. Support Functional Lead in scheduling and assigning and load balancing scheduled and corrective calls. Ensures customer satisfaction by advising...

PerkinElmer Responsibilities Location Rahway, New JerseyUS Job ID REQ-056801 The OneSource Site Leader is responsible for the oversight, and performance management of the OneSource Laboratory Support Coordinator and Service Engineer team supporting a strategic customer account. This role partners closely with the OneSource Service Area Manager to ensure standardized, high-quality service delivery and consistent customer responsiveness across the supported sites. The OneSource Site Leader works in close collaboration with the customer stakeholders, and internal leadership to ensure laboratory support services, including Service Engineering, Lab Support Coordinator and EHS services are executed in compliance with regulatory, safety, and contractual requirements. The role is accountable for tracking, analyzing, and reporting critical KPIs while driving continuous improvement, operational efficiency, and customer satisfaction. Job Responsibilities OneSource...

PerkinElmer Responsibilities Location Collegeville, PennsylvaniaUS Job ID REQ-056590 The Lab Instrument Support Functional Lead works closely with the Regional Lead(s) serving as second point of contact for department questions and concerns and is responsible for the management of the Lab Instrument Support (LIS) Engineering Team supporting our customers. This role will ensure the LIS engineering team, at all sites are delivering the same quality of work and customer responsiveness required and also work with the various OneSource department Leads regarding activities carried out at each respective customer site, and work as part of a team to meet, track and report critical metrics and KPI's. Key Responsibilities This role is responsible for the Lab Instrument Support Engineering team. This team is responsible for carrying out the service activities for customer equipment within identified timelines as well as ensuring accurate and timely completion of all...