31 jobs found in New Britain, CT

PerkinElmer Responsibilities Location Hartford, ConnecticutUS Job ID REQ-056730 Job Responsibilities: Receives and responds to calls and e-mails from users reporting service issues and/or requesting assistance with PerkinElmer products. Provide remote diagnosis of the issue and walk customer through the problem resolution and explains system procedures. Drive towards successful remote resolution of all possible supportable calls and maximum field savings impact. If resolution cannot be achieved the specialist will prescribe a plan of action including required parts and escalate to field service delivery team or any other PerkinElmer department required by the customer issue. Receives and responds to calls and e-mails from field engineers who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, and/or complex software and need urgent assistance. Continue driving towards both first time resolution and...

PerkinElmer Responsibilities Location Shelton, Connecticut US Job ID REQ-056686 Job Title: Commercial Training Coordinator Work Location: Shelton, CT (Hybrid, three days on-site) Job Responsibilities: Serve as the primary liaison with training participants and instructors Coordinate service training schedule across global training facilities Lead administration of Learning Management System user accounts, courses, enrollments, online content and exams Maintain training attendance records and student feedback surveys Manage certification processes on employee files in Learning management system (LMS) to ensure compliance Act as primary liaison with external training vendors Provide reporting on successful completion and training metrics Maintain SharePoint files across the organization Assist with audit documentation & training certifications Partner with the Training Administrator in executing day-to day training support functions Report on a...

PerkinElmer Responsibilities Location Shelton, ConnecticutUS Job ID REQ-056205 Job Responsibilities Provide 3rd level Technical Support and problem resolution (Primary Role) to field service and inside service representatives as requested or required. Accelerate conclusion of non-routine field service problems to meet or exceed warranty and installation cost provisions while maximizing customer satisfaction metrics. Monitor and respond to field service Alert system. Update alert database with information, request field update status, close alerts that are complete or negligent. Escalate challenging problems to upper management. Minimize warranty and installation costs and instrument replacements by working closely with Service and Customer Satisfaction Business Units. Take an active role in bi-weekly Alert Calls and twice-monthly Customer Satisfaction Problem Resolution Meetings. Work closely with vendors and other partners to troubleshoot and evaluate product...

PerkinElmer Responsibilities Location Shelton, ConnecticutUS Job ID REQ-056780 Job Responsibilities Provide 3rd level Technical Support and problem resolution (Primary Role) to field service and inside service representatives as requested or required. Accelerate conclusion of non-routine field service problems to meet or exceed warranty and installation cost provisions while maximizing customer satisfaction metrics. Monitor and respond to field service Alert system. Update alert database with information, request field update status, close alerts that are complete or negligent. Escalate challenging problems to upper management. Minimize warranty and installation costs and instrument replacements by working closely with Service and Customer Satisfaction Business Units. Take an active role in bi-weekly Alert Calls and twice-monthly Customer Satisfaction Problem Resolution Meetings. Work closely with vendors and other partners to troubleshoot and evaluate product...

Fidelity Investments Job Description: The Role We provide outstanding customer service to clients through innovation, dedication and commitment to quality! The Client Training Specialist is responsible for delivering product, operational services, and technical Wealthscape platform training, and consultative services to registered investment advisors (RIA's) virtually or in person. We are considered a subject matter expert on the products and services the company offers and assist in the development of training materials and documentation. The Expertise You Have Bachelor's degree or equivalent work experience Series 7 and 63 licenses required. Series 63 can be obtained within 90 days 4+ years of work experience in either a financial services or brokerage company Training Delivery experience preferred The Skills You Bring Proficiency with MS Office tools; specifically, Power Point and Excel Superior knowledge of FCCS products and services preferred...

Fidelity Investments Job Description: Legal Product Manager The Role: This product manager will be a key member of the asset management legal team and provide legal support to our attorneys and business partners across a diverse range of private investment vehicles and fund structures. You'll assist in the fund of fund investment transactional process and support the formation, organization and ongoing administration of private funds. The Skills and Expertise You Bring: BA or BS degree; paralegal certificate strongly preferred. A minimum of 7+ years of relevant experience within a corporate legal department, law firm or financial services environment. Experience with alternative investment products and private markets is required, with support of a high-volume transactional practice a plus. Proficiency in Microsoft 365 applications - Outlook, Word, Excel, PowerPoint. Exceptional judgment, problem-solving skills and intellectual curiosity. Highly organized,...

PerkinElmer Responsibilities Location Framingham, MassachusettsUS Job ID REQ-056454 Summary: We are looking for a strategic Customer Success Manager (CSM) to join our team, managing a portfolio of key enterprise accounts. A successful CSM partners with multiple customers to ensure they realize the full value and return on investment from the Asset Genius solution. You will develop customer relationships, moving beyond daily service to become a trusted strategic advisor. You'll leverage data from across your accounts to share best practices, drive adoption, and ensure our solution is deeply embedded in the customer's business. This role is the primary driver of long-term customer health, retention, and growth. You must be commercially minded, a self-starter, and able to work independently while collaborating with key OneSource teams Key Responsibilities: The specific role may require some portion, if not all, of the responsibilities noted below: Strategic...

PerkinElmer Responsibilities Location Framingham, MassachusettsUS Job ID REQ-056789 Are you a natural leader who thrives on building strong relationships, inspiring team members, and driving impact? Do you get energy from working with people, solving problems, and creating structure that helps others succeed? If you are passionate about people and process - with the drive to lead in a dynamic, customer-focused environment - this role could be for you. We are looking for a Site Leader to take ownership of one of our key OneSource accounts. This isn't just about managing operations - it's about leading with energy, shaping a high-performing culture, and building strong partnerships with our clients and teams. What you'll do Lead with passion by inspiring, coaching, and growing a team of engineers and administrators to deliver outstanding service every day. Be the link by building trusted relationships with our clients, end users, and partners, becoming the...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Fidelity Investments Job Description: Legal Product Manager The Role: This product manager will be a key member of the asset management legal team and provide legal support to our attorneys and business partners across a diverse range of private investment vehicles and fund structures. You'll assist in the fund of fund investment transactional process and support the formation, organization and ongoing administration of private funds. The Skills and Expertise You Bring: BA or BS degree; paralegal certificate strongly preferred. A minimum of 7+ years of relevant experience within a corporate legal department, law firm or financial services environment. Experience with alternative investment products and private markets is required, with support of a high-volume transactional practice a plus. Proficiency in Microsoft 365 applications - Outlook, Word, Excel, PowerPoint. Exceptional judgment, problem-solving skills and intellectual curiosity. Highly organized,...

City of Cambridge ABOUT THE DEPARTMENT OF HUMAN SERVICE PROGRAMS: The Department of Human Service Programs (DHSP) creates and coordinates services that enhance the quality of life for Cambridge residents. Driven by the needs of residents, DHSP's extensive services and programs touch almost every sector in the city: from newborns to older adults, from school-aged children to homeless families, from non-profit organizations to local employers. ABOUT BABY UNIVERSITY: Baby University (Baby U) is an intensive family support program under the Community Engagement and Family Support Division at the Department of Human Service Programs. It serves Cambridge families with at least one child under the age of 4, with priority given to families living in public or subsidized housing. Through a strengths-based, racial equity lens, Baby U supports families by developing relationships, providing evidence-based parent education, access to local resources and supports, and opportunities to...

PerkinElmer Responsibilities Location Cambridge, MassachusettsUS Job ID REQ-056836 In addition to "normal CSE task" of troubleshooting, repair, and maintenance of laboratory equipment a Senior CSEs responsibilities also include: This role works closely with LIS Functional Lead and serves as second point of contact within LIS team for questions and concerns (exclusive of personnel and HR issues). Provide system matter expert (SME) front line support for the maintenance, qualification, and repair of multi-vendor scientific equipment. Diagnoses and resolves multi-vendor scientific equipment problems that other engineers cannot resolve prior to calling for third party assistance. Train other field engineers and customers in equipment solutions to limit downtime. Assist in driving the team towards zero service recalls. Support Functional Lead in scheduling and assigning and load balancing scheduled and corrective calls. Ensures customer satisfaction by advising...

City of Cambridge ABOUT THE DEPARTMENT OF HUMAN SERVICE PROGRAMS: The Department of Human Service Programs (DHSP) creates and coordinates services that enhance the quality of life for Cambridge residents. Driven by the needs of residents, DHSP's extensive services and programs touch almost every sector in the city: from newborns to senior citizens, from school-aged children to homeless families, from non-profit organizations to local employers. ABOUT THE ROLE: The Carey Permanent Supported Housing Program provides housing at the Cambridge YMCA. Case management services are provided to 22 formerly homeless men. The Carey Program Assistant is responsible for providing support to program participants to ensure they can successfully maintain their housing. This position will work collaboratively with the Carey Team, which consists of the Program Coordinator and the Multi-Service Center Director. ESSENTIAL DUTIES AND RESPONSIBILITIES: This position will: Build positive...

Fidelity Investments Job Description: Senior Legal Counsel - Digital Assets Legal Team The Role: The FMR LLC Legal Department is seeking to hire an attorney to join the Digital Assets Legal Team as a member of the Brokerage and Wealth Management Practices Group. The Digital Assets Legal Team is responsible for advising on cutting edge legal issues spanning state and federal securities laws, crypto-specific regimes and banking law, among others. The Digital Asset Legal Team works across Fidelity, frequently collaborating with partners in Brokerage, Asset Management, the Fidelity Center for Applied Technology, and other business units to facilitate various business models that incorporate blockchain technology. The Expertise and Skills You Bring J.D with 4-8 years' experience with a law firm, financial services firm or state or federal agency, with a practice that focuses on digital assets. Experience with the Securities Exchange Act of 1934, the Securities Act of...

PerkinElmer Responsibilities Location Boston, MassachusettsUS Job ID REQ-056743 Job Description Summary Provides technical support services on a variety of non-PerkinElmer branded products. Conducts on-site "Essential Maintenance" services on primarily Tier 1 instruments (non-analytical, not networked). This may include periodic and corrective maintenance, triage and basic repairs. Diagnoses, troubleshoots and repairs technical problems when possible while escalating more complex repairs to instrument manufacturers (OEM) or establish Third Party Vendors (TPV). Job Responsibilities: Service multivendor instrumentation at customer sites with best-in-class service Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols Demonstrate customer familiarization for instrument operation and maintenance Communicate service offerings including training,...