4 family support coordinator jobs found

City of Cambridge ABOUT THE DEPARTMENT OF HUMAN SERVICE PROGRAMS: The Department of Human Service Programs (DHSP) creates and coordinates services that enhance the quality of life for Cambridge residents. Driven by the needs of residents, DHSP's extensive services and programs touch almost every sector in the city: from newborns to older adults, from school-aged children to homeless families, from non-profit organizations to local employers. ABOUT BABY UNIVERSITY: Baby University (Baby U) is an intensive family support program under the Community Engagement and Family Support Division at the Department of Human Service Programs. It serves Cambridge families with at least one child under the age of 4, with priority given to families living in public or subsidized housing. Through a strengths-based, racial equity lens, Baby U supports families by developing relationships, providing evidence-based parent education, access to local resources and supports, and opportunities to...

PerkinElmer Responsibilities Location Framingham, MassachusettsUS Job ID REQ-056454 Summary: We are looking for a strategic Customer Success Manager (CSM) to join our team, managing a portfolio of key enterprise accounts. A successful CSM partners with multiple customers to ensure they realize the full value and return on investment from the Asset Genius solution. You will develop customer relationships, moving beyond daily service to become a trusted strategic advisor. You'll leverage data from across your accounts to share best practices, drive adoption, and ensure our solution is deeply embedded in the customer's business. This role is the primary driver of long-term customer health, retention, and growth. You must be commercially minded, a self-starter, and able to work independently while collaborating with key OneSource teams Key Responsibilities: The specific role may require some portion, if not all, of the responsibilities noted below: Strategic...

PerkinElmer Responsibilities Location Shelton, ConnecticutUS Job ID REQ-056780 Job Responsibilities Provide 3rd level Technical Support and problem resolution (Primary Role) to field service and inside service representatives as requested or required. Accelerate conclusion of non-routine field service problems to meet or exceed warranty and installation cost provisions while maximizing customer satisfaction metrics. Monitor and respond to field service Alert system. Update alert database with information, request field update status, close alerts that are complete or negligent. Escalate challenging problems to upper management. Minimize warranty and installation costs and instrument replacements by working closely with Service and Customer Satisfaction Business Units. Take an active role in bi-weekly Alert Calls and twice-monthly Customer Satisfaction Problem Resolution Meetings. Work closely with vendors and other partners to troubleshoot and evaluate product...

PerkinElmer Responsibilities Location Collegeville, PennsylvaniaUS Job ID REQ-056590 The Lab Instrument Support Functional Lead works closely with the Regional Lead(s) serving as second point of contact for department questions and concerns and is responsible for the management of the Lab Instrument Support (LIS) Engineering Team supporting our customers. This role will ensure the LIS engineering team, at all sites are delivering the same quality of work and customer responsiveness required and also work with the various OneSource department Leads regarding activities carried out at each respective customer site, and work as part of a team to meet, track and report critical metrics and KPI's. Key Responsibilities This role is responsible for the Lab Instrument Support Engineering team. This team is responsible for carrying out the service activities for customer equipment within identified timelines as well as ensuring accurate and timely completion of all...