2 jobs found in Framingham

PerkinElmer Responsibilities Location Framingham, MassachusettsUS Job ID REQ-056454 Summary: We are looking for a strategic Customer Success Manager (CSM) to join our team, managing a portfolio of key enterprise accounts. A successful CSM partners with multiple customers to ensure they realize the full value and return on investment from the Asset Genius solution. You will develop customer relationships, moving beyond daily service to become a trusted strategic advisor. You'll leverage data from across your accounts to share best practices, drive adoption, and ensure our solution is deeply embedded in the customer's business. This role is the primary driver of long-term customer health, retention, and growth. You must be commercially minded, a self-starter, and able to work independently while collaborating with key OneSource teams Key Responsibilities: The specific role may require some portion, if not all, of the responsibilities noted below: Strategic...

PerkinElmer Responsibilities Location Framingham, MassachusettsUS Job ID REQ-056789 Are you a natural leader who thrives on building strong relationships, inspiring team members, and driving impact? Do you get energy from working with people, solving problems, and creating structure that helps others succeed? If you are passionate about people and process - with the drive to lead in a dynamic, customer-focused environment - this role could be for you. We are looking for a Site Leader to take ownership of one of our key OneSource accounts. This isn't just about managing operations - it's about leading with energy, shaping a high-performing culture, and building strong partnerships with our clients and teams. What you'll do Lead with passion by inspiring, coaching, and growing a team of engineers and administrators to deliver outstanding service every day. Be the link by building trusted relationships with our clients, end users, and partners, becoming the...