4 it support analyst jobs found

Biogen About This Role: As the Lead Deskside Support Analyst, you will be an integral part of the IT Deskside Services team, guiding all aspects of day-to-day incidents, tasks, and project delivery operations throughout the enterprise. This position requires you to help oversee onboarding support, equipment provisioning and deprovisioning, and provide deskside, labs, commercial, and VIP support. You will also manage onsite and offsite meetings and events, along with ServiceNow queue management. Serving as a technical mentor, you will offer training resources to internal and external team members, ensuring high customer satisfaction and smooth business operations. Additionally, you will document key deskside support processes, create training materials, and uphold support standards. Occasional travel may be required to provide support for external events, contributing to uninterrupted business operations and minimal escalations. What You'll Do: Serve as the one of the...

Biogen About This Role The Senior Manager, Insights & Analytics will play a critical role within the US Lupus team. You will be a proactive strategic thought partner for the US Brand team, responsible for driving actionable insights & deep understanding of the customer, overall market, and competitive landscape in both systemic and cutaneous lupus. This role plays a vital part in shaping the direction of the business and contributing to brand success. You will directly support the US Lupus brand team, focused on building foundational insights and building a go-to-market roadmap for one pipeline asset across multiple indications. You will provide critical insights for informed decisions, allowing for competitive positioning, and driving strategic initiatives based on an insights-driven approach. As a key partner to commercial and marketing leadership, you will help identify & address the most important business problems facing the franchise and help to develop...

Biogen About This Role: In the role of Decision Analytics Senior Manager, you will be a pivotal leader within Biogen's Decision and Quality Analytics Innovation (DQAI) group, which is part of our Development department. As a member of the DQAI team, your primary mission is to drive smarter decisions and measurable impact across our research, development, and medical initiatives. This position requires a blend of strategic acumen and technical proficiency, enabling you to translate complex data into narratives that drive both operational and strategic outcomes. You will oversee strategic direction-setting for decision analytics frameworks, AI/ML-enabled innovations, and enterprise-wide program modeling practices. By partnering with cross-functional R&D teams and external collaborators, you'll play a critical role in shaping enterprise decision science maturity and advancing our analytic capabilities. What You'll Do: Lead end-to-end program modeling efforts for...

Collegium Pharmaceutical Collegium Pharmaceutical is building a leading, diversified biopharmaceutical company committed to improving the lives of people living with serious medical conditions. We have a leading portfolio of responsible pain management and neuropsychiatry medications. Hybrid: Required to be onsite in Stoughton, MA on Tuesday, Wednesday and Thursday. POSITION OVERVIEW The Senior Manager, Incentive Compensation will be responsible for the design, implementation, administration, and ongoing management of sales incentive programs. This position requires a strong understanding of incentive plan design principles and an ability to incorporate brand strategy and market dynamics into plan design. Additionally, a strong working knowledge of industry standards for Pharmaceutical Incentive plans along with an understanding of legal and compliance risks and mitigation approaches. The Manager/Senior Manager must have strong collaboration skills, customer focus, and...