7 it support analyst jobs found

Biogen About This Role: As the Lead Deskside Support Analyst, you will be an integral part of the IT Deskside Services team, guiding all aspects of day-to-day incidents, tasks, and project delivery operations throughout the enterprise. This position requires you to help oversee onboarding support, equipment provisioning and deprovisioning, and provide deskside, labs, commercial, and VIP support. You will also manage onsite and offsite meetings and events, along with ServiceNow queue management. Serving as a technical mentor, you will offer training resources to internal and external team members, ensuring high customer satisfaction and smooth business operations. Additionally, you will document key deskside support processes, create training materials, and uphold support standards. Occasional travel may be required to provide support for external events, contributing to uninterrupted business operations and minimal escalations. What You'll Do: Serve as the one of the...

Biogen About This Role The Senior Manager, Insights & Analytics will play a critical role within the US Lupus team. You will be a proactive strategic thought partner for the US Brand team, responsible for driving actionable insights & deep understanding of the customer, overall market, and competitive landscape in both systemic and cutaneous lupus. This role plays a vital part in shaping the direction of the business and contributing to brand success. You will directly support the US Lupus brand team, focused on building foundational insights and building a go-to-market roadmap for one pipeline asset across multiple indications. You will provide critical insights for informed decisions, allowing for competitive positioning, and driving strategic initiatives based on an insights-driven approach. As a key partner to commercial and marketing leadership, you will help identify & address the most important business problems facing the franchise and help to develop...

Biogen About This Role: In the role of Decision Analytics Senior Manager, you will be a pivotal leader within Biogen's Decision and Quality Analytics Innovation (DQAI) group, which is part of our Development department. As a member of the DQAI team, your primary mission is to drive smarter decisions and measurable impact across our research, development, and medical initiatives. This position requires a blend of strategic acumen and technical proficiency, enabling you to translate complex data into narratives that drive both operational and strategic outcomes. You will oversee strategic direction-setting for decision analytics frameworks, AI/ML-enabled innovations, and enterprise-wide program modeling practices. By partnering with cross-functional R&D teams and external collaborators, you'll play a critical role in shaping enterprise decision science maturity and advancing our analytic capabilities. What You'll Do: Lead end-to-end program modeling efforts for...

Collegium Pharmaceutical Collegium Pharmaceutical is building a leading, diversified biopharmaceutical company committed to improving the lives of people living with serious medical conditions. We have a leading portfolio of responsible pain management and neuropsychiatry medications. Hybrid: Required to be onsite in Stoughton, MA on Tuesday, Wednesday and Thursday. POSITION OVERVIEW The Senior Manager, Incentive Compensation will be responsible for the design, implementation, administration, and ongoing management of sales incentive programs. This position requires a strong understanding of incentive plan design principles and an ability to incorporate brand strategy and market dynamics into plan design. Additionally, a strong working knowledge of industry standards for Pharmaceutical Incentive plans along with an understanding of legal and compliance risks and mitigation approaches. The Manager/Senior Manager must have strong collaboration skills, customer focus, and...

PhRMA Overview The Pharmaceutical Research and Manufacturers of America (PhRMA) is seeking an internship candidate to support IT Department initiatives, activities, and priorities. The Intern will broadly assist members of the IT Department in providing IT support to other departments within PhRMA and work closely with multiple teams. The successful candidate will gain experience in a wide range of issues. Examples include assisting with the rollout of Windows 11 upgrades to Lenovo laptops, adoption of Microsoft Copilot and other AI technologies, and the development of Standard Operating Procedures (SOPs) along with helpful guides and knowledge base articles based on historical ticket analysis. This role is ideal for individuals looking to gain hands-on experience in IT support, Windows deployment, and modern productivity tools. This is a paid position. This internship will start on January 20, 2026 and the intern will work Mondays through Thursdays on a 30-hour per week...

Biogen This is an onsite position, Monday through Friday, with occasional weekend and off-shift support required About This Role We are seeking a highly experienced and motivated QC EM/UM and Contamination Control Specialist to oversee the Environmental and Utilities Monitoring and Contamination Control Strategy programs at our state-of-the-art biologics drug substance manufacturing facility. This role is critical to ensuring the microbiological integrity of our processes, utilities, and environment, supporting regulatory compliance, and driving improvement in contamination control strategies. What You'll Do Lead cross functional initiatives across low bioburden drug substance manufacturing areas, including cleanroom qualification, environmental and utilities monitoring, and personnel practices Develop, implement, and maintain contamination control strategies aligned with internal quality standards and global regulatory expectations (e.g., EU Annex 1, FDA...

PhRMA Overview Pharmaceutical Research and Manufacturers of America (PhRMA) is seeking a Senior Director for its Law team who will serve as in-house legal counsel advising on state laws, legislation, and regulations that are of import to the biopharmaceutical industry, its members, and the patients it serves. Reporting to the Senior Assistant General Counsel/Head of State Legal Affairs. The Sr. Director will: Serve as legal counsel for state law issues, including but not limited to prescription drug affordability boards, health insurance benefit design, and litigation and administrative law issues; Provide and coordinate support to PhRMA’s State Advocacy and Policy & Research teams; Advocate on behalf of PhRMA and its members to state and local legislative and regulatory bodies; Coordinate legal issue alignment with member company in-house counsel; Manage and supervise external counsel on issues relating to state laws, legislation and regulation, and litigation...