11 it support analyst jobs found

Biogen About This Role As a Principal IT Analyst - Veeva Quality, you will play a critical role in designing, building, implementing, and maintaining Veeva Vault Training Learning Management System. Biogen is undergoing a business transformation with technology as a core enabler. Veeva Vault Training is a critical component of this transformation, and you will be the ultimate driver, leveraging your expertise to ensure high-quality service delivery, optimal system performance, and seamless user experiences. Acting as the IT System Owner for Veeva Vault Training, you will collaborate closely with cross-functional teams, including business analysts, technical architects, system configurators and project managers, to deliver upgrades, enhancements, new modules, and other initiatives aligned with strategic business roadmaps. Your work will directly support Biogen's Employee Experience and GxP compliance, ensuring that our learning systems meet regulatory requirements and user...

Biogen About This Role: As the Lead Deskside Support Analyst, you will be an integral part of the IT Deskside Services team, guiding all aspects of day-to-day incidents, tasks, and project delivery operations throughout the enterprise. This position requires you to help oversee onboarding support, equipment provisioning and deprovisioning, and provide deskside, labs, commercial, and VIP support. You will also manage onsite and offsite meetings and events, along with ServiceNow queue management. Serving as a technical mentor, you will offer training resources to internal and external team members, ensuring high customer satisfaction and smooth business operations. Additionally, you will document key deskside support processes, create training materials, and uphold support standards. Occasional travel may be required to provide support for external events, contributing to uninterrupted business operations and minimal escalations. What You'll Do: Serve as the one of the...

Merck Job Description Associate Specialist - MACS Operations Specialist (P1) Description The Enabling Facilities (EF) group within the Chemical Engineering Research & Development (CERD) Department is seeking a highly motivated individual to work in a fast-paced job that provides operations experience and a strong understanding of engineering fundamentals. The MACS Operations Specialist position will report to the Associate Director, Engineering and will be a member of the EF Team at the Rahway NJ facility. EF is responsible for development of new technologies/capabilities, execution of capital and non-capital improvement projects, and interfacing with the automation system assets spanning production, utility systems and associated infrastructure. Responsibilities of the Operations Specialist include the following: The Operations Specialist role at the Associate Specialist level will serve as an operations team member supporting the Modality Agnostic Chemistry...

Merck Job Description Discovery Biologics is seeking an Associate Director with experience in biologics and data science to expand our abilities to design and engineer biotherapeutics. We are building a department that directly integrates computational and wet-lab researchers with state-of-the-art automation to accelerate the discovery of novel biologics. We are a highly diverse and collaborative group of biologists, engineers, and computer scientists working at the edge of computation, disease biology, and biotherapeutics. We collaborate broadly within our Company and with academic and industry partners to accelerate the pace of biologics discovery and engineering. We recognize that the diversity in our team is our strength and we are committed to creating an inclusive environment for all employees. Successful candidates must demonstrate inclusive behaviors in working with a diverse group of researchers to drive our core mission. Position Description: This is an...

Merck Job Description Discovery Biologics is seeking an Associate Director with experience in biologics and data science to expand our abilities to design and engineer biotherapeutics. We are building a department that directly integrates computational and wet-lab researchers with state-of-the-art automation to accelerate the discovery of novel biologics. We are a highly diverse and collaborative group of biologists, engineers, and computer scientists working at the edge of computation, disease biology, and biotherapeutics. We collaborate broadly within our Company and with academic and industry partners to accelerate the pace of biologics discovery and engineering. We recognize that the diversity in our team is our strength and we are committed to creating an inclusive environment for all employees. Successful candidates must demonstrate inclusive behaviors in working with a diverse group of researchers to drive our core mission. Position Description: This is an...

Merck Job Description Associate Specialist - MACS Operations Specialist (P1) Description The Enabling Facilities (EF) group within the Chemical Engineering Research & Development (CERD) Department is seeking a highly motivated individual to work in a fast-paced job that provides operations experience and a strong understanding of engineering fundamentals. The MACS Operations Specialist position will report to the Associate Director, Engineering and will be a member of the EF Team at the Rahway NJ facility. EF is responsible for development of new technologies/capabilities, execution of capital and non-capital improvement projects, and interfacing with the automation system assets spanning production, utility systems and associated infrastructure. Responsibilities of the Operations Specialist include the following: The Operations Specialist role at the Associate Specialist level will serve as an operations team member supporting the Modality Agnostic Chemistry...

Biogen About This Role The Senior Manager, Insights & Analytics will play a critical role within the US Lupus team. You will be a proactive strategic thought partner for the US Brand team, responsible for driving actionable insights & deep understanding of the customer, overall market, and competitive landscape in both systemic and cutaneous lupus. This role plays a vital part in shaping the direction of the business and contributing to brand success. You will directly support the US Lupus brand team, focused on building foundational insights and building a go-to-market roadmap for one pipeline asset across multiple indications. You will provide critical insights for informed decisions, allowing for competitive positioning, and driving strategic initiatives based on an insights-driven approach. As a key partner to commercial and marketing leadership, you will help identify & address the most important business problems facing the franchise and help to develop...

Collegium Pharmaceutical Collegium Pharmaceutical is building a leading, diversified biopharmaceutical company committed to improving the lives of people living with serious medical conditions. We have a leading portfolio of responsible pain management and neuropsychiatry medications. Hybrid: Required to be onsite in Stoughton, MA on Tuesday, Wednesday and Thursday. POSITION OVERVIEW The Senior Manager, Incentive Compensation will be responsible for the design, implementation, administration, and ongoing management of sales incentive programs. This position requires a strong understanding of incentive plan design principles and an ability to incorporate brand strategy and market dynamics into plan design. Additionally, a strong working knowledge of industry standards for Pharmaceutical Incentive plans along with an understanding of legal and compliance risks and mitigation approaches. The Manager/Senior Manager must have strong collaboration skills, customer focus, and...

PhRMA Overview The Pharmaceutical Research and Manufacturers of America (PhRMA) is seeking an internship candidate to support IT Department initiatives, activities, and priorities. The Intern will broadly assist members of the IT Department in providing IT support to other departments within PhRMA and work closely with multiple teams. The successful candidate will gain experience in a wide range of issues. Examples include assisting with the rollout of Windows 11 upgrades to Lenovo laptops, adoption of Microsoft Copilot and other AI technologies, and the development of Standard Operating Procedures (SOPs) along with helpful guides and knowledge base articles based on historical ticket analysis. This role is ideal for individuals looking to gain hands-on experience in IT support, Windows deployment, and modern productivity tools. This is a paid position. This internship will start on January 20, 2026 and the intern will work Mondays through Thursdays on a 30-hour per week...

Biogen This is an onsite position, Monday through Friday, with occasional weekend and off-shift support required About This Role We are seeking a highly experienced and motivated QC EM/UM and Contamination Control Specialist to oversee the Environmental and Utilities Monitoring and Contamination Control Strategy programs at our state-of-the-art biologics drug substance manufacturing facility. This role is critical to ensuring the microbiological integrity of our processes, utilities, and environment, supporting regulatory compliance, and driving improvement in contamination control strategies. What You'll Do Lead cross functional initiatives across low bioburden drug substance manufacturing areas, including cleanroom qualification, environmental and utilities monitoring, and personnel practices Develop, implement, and maintain contamination control strategies aligned with internal quality standards and global regulatory expectations (e.g., EU Annex 1, FDA...

PhRMA Overview Pharmaceutical Research and Manufacturers of America (PhRMA) is seeking a Senior Director for its Law team who will serve as in-house legal counsel advising on state laws, legislation, and regulations that are of import to the biopharmaceutical industry, its members, and the patients it serves. Reporting to the Senior Assistant General Counsel/Head of State Legal Affairs. The Sr. Director will: Serve as legal counsel for state law issues, including but not limited to prescription drug affordability boards, health insurance benefit design, and litigation and administrative law issues; Provide and coordinate support to PhRMA’s State Advocacy and Policy & Research teams; Advocate on behalf of PhRMA and its members to state and local legislative and regulatory bodies; Coordinate legal issue alignment with member company in-house counsel; Manage and supervise external counsel on issues relating to state laws, legislation and regulation, and litigation...