66 service manager jobs found

Collegium Pharmaceutical Collegium Pharmaceutical is building a leading, diversified biopharmaceutical company committed to improving the lives of people living with serious medical conditions. We have a leading portfolio of responsible pain management and neuropsychiatry medications. Hybrid: Required to be onsite in Stoughton, MA on Tuesday, Wednesday and Thursday. POSITION OVERVIEW The Senior Manager Marketing Automation will manage the day-to-day operations of Collegium's Marketing Automation platform, Salesforce Marketing Cloud (SFMC). This role will collaborate cross-functionally with Marketing, agencies, IT, and third-party vendors to enhance usability, drive adoption, and deliver actionable insights that improve customer engagement and business performance. RESPONSIBILITIES Lead the management, configuration, reporting and continuous enhancement/optimization of Salesforce Marketing Cloud system (SFMC) and Service providers to achieve defined business...

Collegium Pharmaceutical Collegium Pharmaceutical is building a leading, diversified biopharmaceutical company committed to improving the lives of people living with serious medical conditions. We have a leading portfolio of responsible pain management and neuropsychiatry medications. Hybrid: Required to be onsite in Stoughton, MA on Tuesday, Wednesday and Thursday. POSITION OVERVIEW The Senior Manager CRM is responsible for the day-to-day operations of Collegium's Customer Relationship Management platform (Veeva Vault CRM), ensuring it supports business goals across sales, marketing, and medical. This role will collaborate cross-functionally with field teams, IT, and third-party vendors to enhance usability, drive adoption, and deliver actionable insights that improve customer engagement and business performance. RESPONSIBILITIES Serve as the subject matter expert (SME) and primary business owner of Veeva Vault CRM and accompanying applications (Align,...

Biogen About This Role: As the Managed Service Lead for Cybersecurity, you will be an integral member of the Access Automation leadership team, reporting directly to the Head of Access Automation. In this senior role, you will lead a team of approximately 20-25 Managed Service Provider (MSP) resources, driving operational excellence in Identity and Access Management (IAM). Access Automation serves as a foundational component of Biogen's application security and GXP/Quality compliance initiatives. Your leadership will be pivotal in delivering Resilience, Simplification, and Scale through continuous service improvements that impact all Biogen colleagues and numerous external stakeholders. You must bring a sophisticated approach to managing complex enterprise initiatives and stakeholder interactions, with a keen focus on problem-solving, resource management, quality control, and risk management. Your role will also involve enhancing performance metrics by streamlining ad hoc...

Biogen About This Role The Pharmaceutical Operations and Technology (PO&T) Division is seeking to fill the position of CMC Asset Lead. This role is a key member of the Asset Development & Portfolio Management (ADPM) team, which is responsible for providing cross-functional leadership for development programs, referred to as assets. The PO&T Asset Lead is entrusted with end-to-end leadership across all aspects of asset strategy, development, supply, and life cycle management for the Chemistry, Manufacturing, and Controls (CMC) components of clinical programs in biologics, pharmaceuticals, or other modalities. Specifically, the CMC Asset Lead will oversee one or more programs in pre-clinical to Phase 2 stages and may be required to manage corporate partners. This position is a hybrid role based in Cambridge, MA. What You'll Do Serve as the PO&T "asset owner" for early-stage programs, with full accountability for developing and delivering a five-year...

Nuvalent, Inc. The Company: With deep expertise in chemistry, Nuvalent is working to create selective medicines designed with the goal to address the needs of patients with cancer. Nuvalent is an exciting early-stage company, bringing together experienced scientists and industry veterans with a proven track record in drug discovery, oncology drug development, and company building. Vice President, Regulatory Affairs / Alliance Management The Company: With deep expertise in chemistry, Nuvalent is creating selective medicines to address the needs of patients with cancer. Nuvalent is an exciting early-stage company, bringing together experienced scientists and industry veterans with a proven track record in drug discovery, oncology drug development, and company building. The Role: Reporting to the Chief Development Officer, the Vice President of Regulatory Affairs / Alliance Management will serve as a senior regulatory leader, responsible for developing and...

Nuvalent, Inc. The Company: With deep expertise in chemistry, Nuvalent is working to create selective medicines designed with the goal to address the needs of patients with cancer. Nuvalent is an exciting early-stage company, bringing together experienced scientists and industry veterans with a proven track record in drug discovery, oncology drug development, and company building. Vice President, Regulatory Affairs / Alliance Management The Company: With deep expertise in chemistry, Nuvalent is creating selective medicines to address the needs of patients with cancer. Nuvalent is an exciting early-stage company, bringing together experienced scientists and industry veterans with a proven track record in drug discovery, oncology drug development, and company building. The Role: Reporting to the Chief Development Officer, the Vice President of Regulatory Affairs / Alliance Management will serve as a senior regulatory leader, responsible for developing and...

Biogen About This Role The Global Medical Director, Spinal Muscular Atrophy (SMA) will serve as a strategic partner and expert medical leader, guiding development, launch planning, execution, and ongoing support for Biogen's SMA program. The goal is to drive meaningful improvements in patient outcomes. As a key member of the global SMA medical affairs team, the Medical Director will help develop and implement the global medical strategy, reinforcing Biogen's leadership within the SMA medical community. Biogen is committed to fostering a diverse and inclusive workforce-representing differences in age, gender, sexual identity, race, ethnicity, Veteran status, and abilities-that reflects the communities we serve and the patients we support. What You'll Do Develop and implement the global SMA medical strategy and tactics in collaboration with regional/country and cross-functional teams. Lead the planning, development, and execution of high-impact medical...

Merck Job Description Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation. The Associate Director of Compliance, Digital Foundational Services, IT / OT Compliance Lead for West Point is charged with the administration of regulatory compliance programs, demonstrates adherence to policies and procedures, championing continuous maturity to adopt a risk based and lean approach to compliance activities This role reports to Foundational Services Compliance USA Regional Lead. Primary Responsibilities: Lead and/or support various site functional and cross functional structures for all computerized system validation and IT/OT compliance issues. Ensure supply and quality of all compliance components required to deliver high quality product through tactical...

Merck Job Description Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation. The Associate Director of Compliance, Digital Foundational Services, IT / OT Compliance Lead for West Point is charged with the administration of regulatory compliance programs, demonstrates adherence to policies and procedures, championing continuous maturity to adopt a risk based and lean approach to compliance activities This role reports to Foundational Services Compliance USA Regional Lead. Primary Responsibilities: Lead and/or support various site functional and cross functional structures for all computerized system validation and IT/OT compliance issues. Ensure supply and quality of all compliance components required to deliver high quality product through tactical...

Biogen About This Role As a Principal IT Analyst - Veeva Quality, you will play a critical role in designing, building, implementing, and maintaining Veeva Vault Training Learning Management System. Biogen is undergoing a business transformation with technology as a core enabler. Veeva Vault Training is a critical component of this transformation, and you will be the ultimate driver, leveraging your expertise to ensure high-quality service delivery, optimal system performance, and seamless user experiences. Acting as the IT System Owner for Veeva Vault Training, you will collaborate closely with cross-functional teams, including business analysts, technical architects, system configurators and project managers, to deliver upgrades, enhancements, new modules, and other initiatives aligned with strategic business roadmaps. Your work will directly support Biogen's Employee Experience and GxP compliance, ensuring that our learning systems meet regulatory requirements and user...

Merck Job Description Translational Biomarkers (TB) develops and validates clinical biomarkers to support decision making across the development lifecycle for all therapeutic areas at our Company's Research laboratories. We are seeking a highly-motivated Principal Scientist to serve as an Immunology Biomarker Lead who will partner across functions to design and deliver biomarker strategies that connect drug mechanism, patient biology, and clinical endpoints across immune-mediated and inflammatory diseases. The role requires a scientist who leads through scientific expertise, decision-focused logic, and collaboration, building alignment among teams on biomarker hypotheses, plans, and readouts tied to development decisions in a fast-moving matrixed environment. The individual will have the following responsibilities: Shape and align biomarker strategies for early and late-stage clinical programs, emphasizing clear hypotheses, fit-for-purpose readouts, and...

Merck Job Description Translational Biomarkers (TB) develops and validates clinical biomarkers to support decision making across the development lifecycle for all therapeutic areas at our Company's Research laboratories. We are seeking a highly-motivated Principal Scientist to serve as an Immunology Biomarker Lead who will partner across functions to design and deliver biomarker strategies that connect drug mechanism, patient biology, and clinical endpoints across immune-mediated and inflammatory diseases. The role requires a scientist who leads through scientific expertise, decision-focused logic, and collaboration, building alignment among teams on biomarker hypotheses, plans, and readouts tied to development decisions in a fast-moving matrixed environment. The individual will have the following responsibilities: Shape and align biomarker strategies for early and late-stage clinical programs, emphasizing clear hypotheses, fit-for-purpose readouts, and...

Merck Job Description Translational Biomarkers (TB) develops and validates clinical biomarkers to support decision making across the development lifecycle for all therapeutic areas at our Company's Research laboratories. We are seeking a highly-motivated Principal Scientist to serve as an Immunology Biomarker Lead who will partner across functions to design and deliver biomarker strategies that connect drug mechanism, patient biology, and clinical endpoints across immune-mediated and inflammatory diseases. The role requires a scientist who leads through scientific expertise, decision-focused logic, and collaboration, building alignment among teams on biomarker hypotheses, plans, and readouts tied to development decisions in a fast-moving matrixed environment. The individual will have the following responsibilities: Shape and align biomarker strategies for early and late-stage clinical programs, emphasizing clear hypotheses, fit-for-purpose readouts, and...

Merck Job Description Associate Principal Scientist - Continuous & Expression Technologies in Large Molecule Downstream Processing The Continuous & Expression Technologies (CET) Group within the Process Research & Development, Enabling Technologies department is seeking motivated and creative individuals. This is an opportunity to positively impact our company's manufacturing platforms, while actively supporting drug development in the biologics and vaccine arenas. Specifically, CET is seeking an Associate Principal Scientist specializing in bioprocessing purification technologies for multiple therapeutic classes - at our site in Rahway, NJ. Our Scientists are our Inventors. As a member of the CET Group, you will drive scientific innovation and critically evaluate opportunities to implement enabling technologies. We are seeking a collaborative, self-directed learner with a penchant for problem-solving and expertise in downstream bioprocessing to join the...

Biogen About This Role We are looking for a highly motivated and creative Scientist II to join our Oligonucleotide Chemical Development team. This role offers an exciting opportunity to contribute to the development of robust processes for synthesizing oligonucleotides. As part of this team, you will gain hands-on experience in designing and developing manufacturing processes for clinical and commercial therapeutics. You will play a pivotal role in optimizing synthesis processes, focusing on enhancing process robustness, productivity, and impurity control. Your work will have a significant impact on advancing our therapeutic capabilities, fitting into the broader mission of delivering innovative solutions to improve patient lives. WhatYou'llDo Collaborate with development and manufacturing teams to design and conduct laboratory experiments to optimize and/or characterize the synthesis processes of oligonucleotides with an emphasis on improvement in process robustness...

Biogen What You'll Do The Sr Associate II will support and lead team initiatives regarding compliance, documentation, writing deviations, lab exceptions, actions, and environmental excursions. The Sr Associate II must have practical knowledge of current regulations and cGMPs to ensure all work is performed in a cGMP manner, with adherence to regulatory regulations. What You'll Do Investigate discrepancies and capture activities in writing. Ensure appropriate corrective actions are captured, as applicable, for laboratory deviations and exceptions Author technically sound moderately complex reports with minimal guidance Support laboratory operations, to include QU, and actively and effectively communicate across functional groups and levels for completion of deliverables Initiate and monitor QC laboratory documentation, such as Standard Operating Procedures and periodic review of laboratory procedures and see them through to completion May provide Quality...

Biogen About This Role As a member of Manufacturing Sciences within the Parenteral Filling area, the Sr. Engineer II will provide technical expertise to the clinical and commercial manufacturing campaigns run at the Pharma Site. The focus of this position will be as a key leader for investigations and project implementation for Manufacturing Sciences using their technical expertise on fill/finish, visual inspection, and packaging. What You'll Do Provide technical expertise to the clinical stage, PPQ, and commercial manufacturing campaigns run at the site. Lead Process & Technology Transfer teams, technical improvement projects, and technical process investigations as needed. Provide technical and operational guidance to Manufacturing during GMP campaigns Lead technical investigations towards process impact assessments and ensure timely completion and communication Author Manufacturing and Process Performance Qualification validation protocols and...

Biogen This position will be hybrid (3 days per week on site) and can either sit at our Cambridge MA location OR our Research Triangle Park, NC location About This Role The Sr Manager, Supply Chain Quality Lead is responsible for providing oversight and support to all distribution quality related activities within the USA. They are responsible for developing quality awareness and inclusion in all processes and facilitate or mentor processes required for the establishment of effective quality management systems. The Sr Manager will liaise with all functions within our Pharma Operations & Technology division and outside to assure seamless processes and patient access to medicines. This person will have QA oversight of logistics of products' distribution worldwide and management of deviations, CAPAs, Change Controls, audits and serialization. What You'll Do Ensure quality and uninterrupted supply through the application of quality measures throughout the supply...

Biogen Job Title: Sr. Analyst I, Material Planning About This Role: As a Sr. Analyst I in Material Planning, you will play a pivotal role in supporting manufacturing planning efforts at our RTP Pharma Manufacturing Site, focusing on both clinical and commercial programs. You will work closely with teams across Manufacturing, Warehouse, Scheduling, Quality, and Procurement to address raw material issues, manage scheduling conflicts, and ensure optimal inventory levels. Your role is integral to driving project success, as you resolve issues and report project status to both your team and management. With a keen eye on analyzing data to help reduce costs and mitigate write-offs. This position requires a balance of independent work and effective collaboration across all business areas and organizational levels. What You'll Do: Manage raw materials planning and inventory control activities, including forecasted demand, stock levels, and expiry reporting. Oversee weekly...

Biogen About This Role Biogen's West Coast Hub, based in South San Francisco, is specifically focused on transforming the lives of patients with severe immune-mediated diseases by developing novel targeted therapies with outsized clinical impact, faster. To accomplish this, we are seeking top talent to join us on our journey. The Senior Clinical Data Manager is a support-level team member and provides subject matter expertise in operational aspects of Clinical Data Management for assigned clinical trials. They are responsible for activities throughout the clinical study lifecycle and share accountability with the Clinical Data Lead. What You'll Do Responsible for assigned activities throughout the study lifecycle, such as designing and testing CRFs, edit checks, reports, and listings; document creation; data cleaning; query management; and risk identification and mitigation. Act as the back up to the Clinical Data Lead, providing subject matter expertise and...