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10 jobs found

Professional Diversity Network
Mar 14, 2026  
RIA Operations Specialist
New York Life Insurance Company Location Designation: Fully Remote Eagle Strategies LLC is a Registered Investment Adviser and a wholly owned subsidiary of New York Life, one of the world's largest mutual insurers with more than 170 years in the industry. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. Eagle Strategies has over 90 investment professionals who can act as an extension of our Financial Advisors' team. We provide comprehensive investment advisory and financial planning capabilities along with offering arrays of innovative solutions and is headquartered in New York City. Role Overview: This is a very structured position that includes learning...
Professional Diversity Network any Full-Time
Professional Diversity Network
Mar 11, 2026  
Associate, Implementation Specialist
New York Life Insurance Company Location Designation: Fully Remote Role Overview: The Implementation Specialist is accountable for the end-to-end delivery of assigned New York Life Group Benefit Solutions (GBS) product implementations for new and existing clients. This role leads implementations from point of sale through transition to ongoing account management, ensuring timely, accurate, and high-quality execution. Operating under manager oversight, the Implementation Specialist independently manages a portfolio of low to moderate complexity cases and is responsible for overall implementation outcomes. The role provides structured client guidance, applies professional judgment within established guidelines, and drives cross-functional coordination to deliver a positive and seamless client experience. What You'll Do: End-to-End Implementation Ownership Owns the full lifecycle of assigned implementations, including enrollment readiness, data exchange...
Professional Diversity Network any Full-Time
Professional Diversity Network
Mar 06, 2026  
Business Unit CI Sustainability Leader - Service Operations
New York Life Insurance Company Location Designation: Fully Remote Location: There is a preference for candidates located within a commutable distance of our Philadelphia, PA or Bethlehem, PA offices, where key team members are based, or remote candidates based in Iowa. Role Overview: Ensure the sustainment of the Continuous Improvement (CI) Management System within a single function or department in Service Operations. Coach Tier 1-2 leaders (Team Leads and Directors) on foundational Continuous Improvement (CI) tools and systems. Focus on local execution, capability building, and continuous improvement to support annual performance targets and team-level transformation. What You'll Do: Continuous Improvement (CI) Coaching & Capability Building: Coach Tier 1-2 leaders on core CI tools (e.g., RCPS, standard work, visual management) Build CI capabilities in individual teams to embed CI behaviors Facilitate CI onboarding for new hires using...
Professional Diversity Network any Full-Time
Professional Diversity Network
Mar 06, 2026  
Business Unit CI Sustainability Leader within Claim Operations
New York Life Insurance Company Location Designation: Fully Remote Role Overview: Ensure the sustainment of the CI Management System within a single function or department. Coach Tier 1-2 leaders (Team Leads and Directors) on foundational CI tools and systems. Focus on local execution, capability building, and continuous improvement to support annual performance targets and team-level transformation. This role reports to the Business Unit Leader with a dotted line into the COE. What You'll Do: CI Coaching & Capability Building: Coach Tier 1-2 leaders on core CI tools (e.g., RCPS, standard work, visual management) Build CI capabilities in individual teams to embed CI behaviors Facilitate CI onboarding for new hires using standardized training materials Sustainability & Assessments: Act as an assessor for Management System Assessments (MSAs) Co-develop and support execution of 100-day plans tied to MSA outputs Customize and apply CI tools...
Professional Diversity Network any Full-Time
Professional Diversity Network
Mar 06, 2026  
RIA Operations Specialist
New York Life Insurance Company Location Designation: Fully Remote Eagle Strategies LLC is a Registered Investment Adviser and a wholly owned subsidiary of New York Life, one of the world's largest mutual insurers with more than 170 years in the industry. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. Eagle Strategies has over 90 investment professionals who can act as an extension of our Financial Advisors' team. We provide comprehensive investment advisory and financial planning capabilities along with offering arrays of innovative solutions and is headquartered in New York City. Role Overview: This is a very structured position that includes learning...
Professional Diversity Network any Full-Time
Professional Diversity Network
Feb 25, 2026  
Absence Planning System & Support Specialist
New York Life Insurance Company Location Designation: Fully Remote Role Overview : New York Life Group Benefit Solutions (GBS) is seeking an Absence Planning System & Support Specialist to join our Implementation team. This role blends hands-on system configuration, client onboarding support, and structured testing to enable accurate, efficient, and scalable setup of employer leave and Short-Term Disability (STD) plans within our vendor partner platform (myLeaveGuide Pro). You'll be a key client-facing configuration partner-working with employers and brokers, as well as Implementation Managers, account teams, product partners, and the vendor-to gather requirements, translate plan provisions into system configurations, validate accuracy, and continuously improve the setup experience. What You'll Do : Client Engagement & Stakeholder Management Lead client and broker working sessions to gather inputs, walk through the portal, confirm plan intent, and...
Professional Diversity Network any Full-Time
Professional Diversity Network
Feb 21, 2026  
Senior Associate, Strategic Partnerships
New York Life Insurance Company Location Designation: Fully Remote Role Overview : The Strategic Partnerships Senior Associate plays a key role in optimizing strategic vendor and Business Process Outsourcing (BPO) relationships that enable Group Benefit Solutions (GBS) operations at scale. This position combines operational execution, vendor governance, process engineering, and cross-functional collaboration to drive service excellence, cost efficiency, and transformation initiatives. This role is ideal for a highly analytical, solutions-oriented professional who thrives in a matrixed environment and is motivated by improving end-to-end operational performance through strong partnership management. What You'll Do : Strategic Partner Execution & Governance Manage day-to-day execution of strategic partner engagements, ensuring delivery aligns with SLAs, contractual commitments, and business objectives. Support governance of MSAs, SOWs, and...
Professional Diversity Network any Full-Time
Professional Diversity Network
Feb 13, 2026  
Senior Associate, Universal Purchase Experience Product Owner
New York Life Insurance Company Location Designation: Hybrid - 1 day per quarter Job Description - Universal Purchase Experience Product Owner Overview of New York Life New York Life's culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here, you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. As a Fortune 100 company and industry leader, we offer opportunities to tackle meaningful challenges, grow your career, and make a real impact on the lives of others. Business Unit Overview New York Life's Purchase Experience (PX) value stream is transforming the end-to-end purchase experience for agents, clients, and operations across all product lines, including life insurance, annuities, long-term care, disability insurance, business solutions, and wealth management. Role Overview: Universal...
Professional Diversity Network any Full-Time
Professional Diversity Network
Feb 12, 2026  
Senior Associate, Enroller Manager
New York Life Insurance Company Location Designation: Fully Remote Role Overview: The Enroller Manager is a senior individual-contributor role within New York Life Group Benefit Solutions, accountable for the strategic planning, execution, and continuous improvement of enrollment staffing operations. This role leads the end-to-end lifecycle of vendor enrollers (benefit counselors), ensuring enrollment events are staffed with high-quality, credentialed professionals who deliver an exceptional client and participant experience. Operating with a high degree of autonomy, the Enroller Manager serves as a subject matter expert (SME) for enrollment staffing strategy, group benefits enrollment practices, and vendor performance management. The role partners closely with Sales, Service, and Field Leadership to align staffing decisions with business priorities, cost efficiency, and client complexity. What You'll Do: Strategic Staffing & Workforce Planning...
Professional Diversity Network any Full-Time
Professional Diversity Network
Feb 10, 2026  
Senior Associate - Web Services Integration Specialist
New York Life Insurance Company Job Requisition ID:93371 Location Designation: Hybrid - 3 days per quarter Role Overview: We are seeking a highly skilled and motivated Web Services Integration Specialist to join our Integration Services team within the Application Production Support & Operations (APSO) organization. In this enterprise-critical role, you will be responsible for the ongoing management, support, and enhancement of a large-scale API ecosystem that enables seamless integration across cloud-based, on-premises, and third-party platforms.You will play a key role in ensuring the stability, scalability, and performance of services that support essential business functions across the enterprise. This position demands hands-on involvement with API runtime operations, proactive incident response, and continuous collaboration with development teams, infrastructure groups, and external partners. You'll work closely with engineers, analysts, and solution architects to...
Professional Diversity Network any Full-Time
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