2 jobs found

About this role The Client Experience Management (CEM) team at BlackRock is dedicated to ensuring an exceptional client experience. CEM acts as an intermediary between the Client Business and functional teams within the Global Investment Operations p latform, serving as the central contact point for clients' day-to-day matters. The team aligns client service needs with BlackRock's operational capabilities, supporting clients post-win and ensuring the operational service offering evolves with industry trends to maintain world-class service. CEM also provides internal consultancy on operational matters. Client Service Officers (CSOs) in CEM build deep, trusting relationships with clients from the start and continue in a dedicated servicing role. By engaging with complex clients, CSOs gain a thorough understanding of unique servicing requirements to deliver a differentiated client experience. Through proactive engagement, CSOs ensure the best of BlackRock is...

About this role Business Unit Overview The Nordic Wealth sales team develops and maintains relationships and drives flows with fund investors in Sweden, Denmark, Norway, Finland, and the Baltics. The sales coverage team manage the relationships and drives flows with a diverse set of Wealth Managers and Asset Managers in the region. Key responsibilities This position is based in Stockholm, Sweden, focusing on delivering the full range of BlackRock product and capabilities (Index/ETF, active funds, Alternatives) as well as solutions (Technology) and Services (Model portfolios, Portfolio construction) to primarily Asset Management clients across the Nordic Region. The candidate will be working closely with global internal partner groups with the aim to deliver the best of BlackRock to our clients. In addition, the role includes business development and strategy as the candidate will be managing and developing a clear client segment strategy (Asset Managers) to identify...