6 jobs found in Estero

JOB DESCRIPTION A Day in the Life: The Sr. Security Guard is the trusted point of contact who ensures the safety and security of the Hertz building and grounds. This role will support the Corporate Headquarters by conducting routine assessments throughout their shifts for fire and safety hazards, and monitoring and investigating any unusual activity. What You’ll Do: Debrief with colleagues about previous shift activities and security concerns. Serve as first point of contact for visitors. Assign badge access to visitors, employees, and new hires. Conduct fire and life safety patrol for each shift worked. Investigate and accurately document incidents such as crimes, accidents involving employees and equipment in an Activity Log. Patrol office areas as instructed and document unusual findings. Determine the initial course of action, including preserving evidence, until the arrival of local law enforcement officials. Maintain a daily log for review by the...

JOB DESCRIPTION A Day in the Life: The Sr Business Analyst is responsible for maintaining and providing Operations related data and analytical support to the organization, and for collaborating with key stakeholders to provide data for operations driven insights to ensure decisions meet the objectives of the strategic goals of the Company. The salary range for this position is starting at $85,000/yr. What You’ll Do: Responsible for developing and supporting the implementation of industry-leading reporting processes. Collect data from all Hertz systems and conduct trend analyses, both quantitative and qualitative. Solve complex analytical problems using quantitative approaches using unique blend of technical, business mathematical, analytical and data skills Using statistical computer languages to manipulate data and draw insights from large data sets Analyzing data from third party providers Works with business leaders to develop standard key performance...

JOB DESCRIPTION We are seeking a dynamic and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when customers experience challenges, we respond promptly, fairly, and with empathy, restoring confidence and strengthening the Hertz, Dollar, and Thrifty brands. Reporting to the Director of Operations, North America Customer Care, you will lead efforts to deliver exceptional recovery experiences that drive customer loyalty and retention You will be the critical link between our Customer Experience strategy and frontline recovery execution. Your mission: elevate recovery quality, consistency, and empathy across all customer touchpoints-whether in person, via chat, phone, or email. Beyond resolving issues, you’ll collaborate with internal stakeholders to identify root causes and implement systemic improvements that reduce the need for recovery altogether. The starting salary for...

JOB DESCRIPTION A Day in Life: The Labor Management Associate Business Analyst is responsible for delivering consistent, proactive, and efficient labor planning support across all airport locations. This role enables operational excellence and cost optimization by maintaining robust labor planning tools, location support, and fostering collaboration through structured touchpoints. Step into a dynamic role where strategy meets execution! As a Labor Planning Associate Business Analyst, you’ll be the go to support for implementing industry leading resource planning practices across multiple airport regions. Your day will be filled with impactful work; hosting bi-weekly labor management meetings, analyzing performance metrics, and crafting schedules that optimize manpower and cost efficiency. You’ll maintain labor planning tools, deliver accurate forecasts, and collaborate closely with station leaders to ensure service standards and financial goals are met. From building shift...

JOB DESCRIPTION The Security Guard supports the Corporate Headquarters by regularly assessing fire and safety hazards during their shifts, as well as monitoring and investigating any unusual activities. A Day in the Life / What You'll Do: Confers with associates about previous shift activities/security concerns. Conduct fire/life safety patrol for each shift worked. Document observations in Activity Log. Patrol office areas as instructed and document unusual findings. Investigate and document reported crimes, accidents involving Hertz employees and/or equipment, and other incidents as necessary. Determine the initial course of action, including preserving evidence, until the arrival of local law enforcement officials. Maintain a daily log for review by the Security Manager. Monitor CCTV and investigate and/or report any unusual activity. Act as a liaison between ANY Law Enforcement, Fire Dept./ EMS (Emergency First Responders) until arrival or notification of a Hertz...

JOB DESCRIPTION A Day in the Life: The primary objective of the Fleet Recovery Agent is to ensure an appropriate and timely resolution to overdue rental contracts is achieved using good judgment in determining, proposing, and executing an appropriate resolution for each customer per established guidelines. The position will also manage the timely recovery of any impounded Hertz vehicle. The rep will utilize a telematics geo-fencing report, contact tow yards, confirm vehicle condition, negotiate a reduction of impound fees, coordinate vehicle pickup through national and local tow vendors, and ensure delivery to the appropriate location. Wage: $20.00/hour What You'll Do Effectively use all available resources to obtain an extension or the return of an overdue vehicle, otherwise resolving overdue contracts on time within established guidelines. Work with the field locations and security managers to resolve overdue contracts. Work efficiently with department...