2 technician jobs found

Shields Health Solutions The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. This role will work closely with health system pharmacy staff and Shields liaisons by emphasizing accurate workflows and leveraging technology to support optimal patient care and efficient operations. Individual will be responsible for placing outbound calls to patients and assisting them through the entire refill process as well as receiving inbound pharmacy phone calls. Job Duties: Always show kindness and compassion while providing knowledgeable and courteous assistance to patients, providers and pharmacy team members. Make assigned outbound patient refill phone calls and complete the patient refill requests in a timely manner. Answer, resolve and triage inbound inquiries appropriately. Clarify prescription...

Shields Health Solutions Offering $1,000 sign to start on 12/29 Summary: The Pharmacy Refill Technician plays a critical role in supporting pharmacy staff and Shields Health Solutions Liaisons. This position ensures the accurate and timely filling and delivery of specialty medications, enhancing patient care and optimizing pharmacy operations through effective communication and technology leverage. Responsibilities: Provide compassionate and knowledgeable assistance to patients, providers, and pharmacy team members. Conduct outbound patient refill phone calls and complete requests promptly. Answer and triage inbound inquiries appropriately. Clarify prescription orders with pharmacists and clinicians. Coordinate medication refills, including data entry and claims adjudication. Ensure proper medication stock and identify special storage requirements. Document work and update data using database applications. Facilitate patient access to medications and...