73 customer service supervisor jobs found

Kaiser Permanente Job Summary: In addition to the responsibilities below, this position is also responsible for implementing best practice models; implementing patient care delivery systems and practice standards in one or more locations; investigating and resolving patient/family/member concerns regarding patient care and services; collaborating with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; monitoring resource needs in assigned clinical areas to ensure appropriate assignment and utilization; monitoring the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of...

Kaiser Permanente Job Summary: Provide high quality health care to Kaiser Permanente members in a cost-effective manner and in accordance with accepted professional practice standards. Essential Responsibilities: Provide high-quality health care through direct assessment, diagnosis, and formulation/implementation of treatment plan for patients with common acute chronic illnesses and injuries (may include performing histories and physicals; ordering, interpreting, and following up on diagnostic studies; ordering medications; assisting with surgery; performing minor surgery; rounding on patients; and assuming on-call responsibilities). Perform health maintenance services, including patient education, for well members. Refer patients for specialty consultation or difficult problems. Document in writing all care in patients permanent medical record in accordance with accepted medical/legal standards. Provide all medical care in accordance with accepted practice standards,...

Momentum Life Sciences About the Position: The Bilingual (Spanish) Nurse Navigator will be responsible for utilizing their professional nursing skills, clinical experience, ability to foster relationships, strong empathy, and to provide personalized high-touch virtual support to patients and healthcare professionals (HCPs) with an emphasis on reimbursement, patient access, and therapy coordination. The role will engage with patients and HCPs to ensure patients have seamless access to treatment. The HCM Navigator will guide HCPs through any access barriers for their patients while also heavily collaborating cross-functionally with the REMS vendor, HUB, specialty pharmacy, and field teams to optimize the patient treatment journey. You will leverage their clinical knowledge while combining technical expertise to deliver best-in-class support, customer service, and ongoing guidance to these patients and providers. Essential Functions: Reasonable accommodations may be made...

Momentum Life Sciences About the Position: The Nurse Navigator will be responsible for utilizing their professional nursing skills, clinical experience, ability to foster relationships, strong empathy, and to provide personalized high-touch virtual support to patients and healthcare professionals (HCPs) with an emphasis on reimbursement, patient access, and therapy coordination. The role will engage with patients and HCPs to ensure patients have seamless access to treatment. The HCM Navigator will guide HCPs through any access barriers for their patients while also heavily collaborating cross-functionally with the REMS vendor, HUB, specialty pharmacy, and field teams to optimize the patient treatment journey. You will leverage their clinical knowledge while combining technical expertise to deliver best-in-class support, customer service, and ongoing guidance to these patients and providers. Essential Functions: Reasonable accommodations may be made to enable...

Sharp HealthCare Hours: Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $27.500 - $30.400 - $33.530 This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying, fee paying, religious exception contributor) for the duration of the collective bargaining agreement. This position was originally posted to ratified SEIU members from 02/03/26 - 02/11/26. The position is now available to be filled by internal candidates that are not members of the ratified Bargaining Unit or External candidates to Sharp. What You Will Do To provide excellent customer service, information assistant...

Sharp HealthCare Hours : Shift Start Time: 8 AM Shift End Time: 6:30 PM AWS Hours Requirement: 10/40 - 10 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: Yes Hourly Pay Range (Minimum - Midpoint - Maximum): $57.740 - $74.490 - $83.440 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated population. Assists the Patient Care Manager with the...

Sharp HealthCare Hours : Shift Start Time: 8 AM Shift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $25.300 - $30.360 - $34.000 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do To assist the physician and other health care professionals in providing quality care to patients in the Sharp Rees-Stealy Occupational Health Program. Required Qualifications Certification of completion of a Medical Assistant...

UNC Health Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a diverse patient base, spanning Nash, Edgecombe, Halifax, Wilson Counties, and beyond. With a steadfast commitment to elevating community health through exceptional care, we prioritize excellence, compassion, and innovation, ensuring every individual receives the highest standard of support. Joining our team means becoming an integral part of our dedication to wellness, where we constantly strive to redefine excellence in healthcare through state-of-the-art facilities and pioneering programs. Join us in this transformative journey, where your contributions will make a lasting impact on our community's health and wellbeing....

Kaiser Permanente Job Summary: Performs variety of technical, patient-attending, and clerical duties pertaining to echocardiography. Essential Responsibilities: Obtains, measures, calculates, and records echocardiogram study. Positions patient in manner that will facilitate optimum diagnostic results. Selects transducer angulation. Operates equipment in M-mode, 2D, and spectral Doppler and color Doppler techniques. Searches for cardiac pathology. Visualizes various anatomical areas of heart. by way of Doppler and evaluates direction and speed of intracardiac blood flow. Assesses cardiac valves for pathology. Makes permanent record of significant functional and/or anatomical and pathological data obtained. Reviews, screens, and measures echocardiography data notifying cardiologist of critical abnormalities. Compiles, records, and collates data for cardiologist to interpret and sign for patients record. Performs echocardiography studies on outpatients and...

Kaiser Permanente Job Summary: The RN participates as a member of the health care team in delivering quality health care to patients, which supports Kaiser Permanentes mission, vision and values. The RN provides a variety of nursing services in person and/or by phone utilizing the nursing process and leadership skills to address acute and chronic needs of Health Plan members and other patients of the Kaiser Permanente Health Care Program. They work under the general direction of the designated supervisor. Essential Responsibilities: Professional Competencies: Demonstrates personal commitment to service and to socially relevant practice. Demonstrates behaviors that illustrate commitment to KP Promise (quality you can trust, caring with a personal touch, convenient and easy and affordable). Adheres to Quality of Service Standards and Behavioral Guidelines. Professional Competencies: Demonstrates ethical and legal behavior in all professional activities. Acts as an advocate...

Kaiser Permanente Job Summary: Under indirect supervision of Unit Supervisor, and under direction of licensed staff, performs variety of non-professional patient care duties in inpatient hospital setting; is responsible and accountable for assigned tasks. Essential Responsibilities: Assists with ongoing data collection; identifies changes in patient status and reports changes to RN/LPN; implements care plan under direction of licensed staff. Assists with admissions, discharges, and transfers. Demonstrates technical competence in basic nursing skills and use of simple equipment. Demonstrates basic competencies to work on specialty unit. Records data and nursing care activities in medical record following Department/Unit/JCAHO standards. Utilizes Department and Unit forms per procedures. Functions with awareness of and applies safety principles and standards, including patient, environment and employee issues. Reports incidents, work related...

Sharp HealthCare Hours: Shift Start Time: 7 PM Shift End Time: 7:30 AM AWS Hours Requirement: 12/36 - 12 Hour Shift Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $25.300 - $30.360 - $34.000 This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying, fee paying, religious exception contributor) for the duration of the collective bargaining agreement. In alignment with the SEIU CBA, this position will be posted for 7 days internally from 2/26/26 to 3/6/26 and available only to existing members of the ratified SEIU Bargaining Unit with a contract expiration date of 9/30/2027. What You Will Do Collaborates with the interprofessional team in the delivery of quality...

Sharp HealthCare Hours: Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: The person filling this role will be expected to work at least 1 day each weekend Weekend Requirements: As Needed On-Call Required: Yes Hourly Pay Range (Minimum - Midpoint - Maximum): $27.660 - $31.840 - $35.660 This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying, fee paying, religious exception contributor) for the duration of the collective bargaining agreement. This position was originally posted to ratified SEIU members from 02/27/26 - 03/07/26. The position is now available to be filled by internal candidates that are not members of the ratified Bargaining Unit or External candidates to Sharp....

UNC Health Description Summary: The Supervisor, Clinical Operations-Nursing oversees the performance, daily operations, programs, and activities of assigned teammates under the direction of nursing leadership. Ensures nursing protocols are followed and that team members deliver quality care to patients and their caregivers. The Supervisor functions as a resource to the department and uses the nursing process of assessment, planning, implementation and evaluation of patients to provide, delegate, supervise and document the care and teaching of patients and family members. Responsibilities: 1. Supervises, plans, schedules and organizes work to ensure appropriate distribution of assignments and efficient utilization of teammates, equipment and facilities during assigned shifts. 2. Collaborates with providers, charge nurses and teammates regarding managing, planning, organizing and facilitating the daily activities related to patient flow through the unit and...

University of Michigan Job Summary Supervises the operational activities of a three clinics within the Kellogg Eye Center - Ann Arbor ACU. Maintains compliance with regulatory agencies. Develops or modifies operational practices, consistent with established standards. Recommends the procurement and applicability of new equipment and supplies. Prepares technical clinical assignments. Plans and conducts in-service training programs for trainees and new staff members (both clerical and clinical). Assures compliance with affirmative action and safety programs. Provides supervision to 20+ staff members with titles ranging from Patient Services, Medical Assistants and Ophthalmic Technicians. Management duties include interviewing, selecting and training of employees; setting and adjusting their rates of pay and hours of work; planning and directing their work; appraising their productivity and efficiency for the purpose of recommending promotions or other changes in their status;...

Sharp HealthCare Hours : Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Start time varies 1pm-3pm: Tuesday, Thursday, Saturday preferred Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $33.400 - $41.740 - $46.760 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Under leadership, plans and administers assigned exercise instructor functions and duties. Assesses, implements, and evaluates exercise prescriptions for cardiac...

Sharp HealthCare Hours : Shift Start Time: 8 AM Shift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Start time is variable Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $57.740 - $74.490 - $83.440 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population. Assists the Patient...

Sharp HealthCare Hours : Shift Start Time: 8 AM Shift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Hours and start time may vary based on department needs Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $30.370 - $37.950 - $42.510 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Assists patients (and parents/guardians), staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care...

Sharp HealthCare Hours : Shift Start Time: 8 AM Shift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Hours and start time may vary based on department needs Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $30.370 - $37.950 - $42.510 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Assists patients (and parents/guardians), staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care...

Sharp HealthCare Hours : Shift Start Time: 7 AM Shift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $28.100 - $35.040 - $39.240 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Represent Sharp Rees-Stealy by providing patients with appointments, information, and other operational support services for the assigned department. Provide clinical nursing support to the patients by demonstrating technical...