154 customer operations jobs found

Aledade Aledade is recruiting for 2026 Summer Interns! Interns receive guidance from senior leaders and take part in substantive, hands-on projects that foster an understanding of overall operations at Aledade and the function of our complex healthcare system in general. This internship will begin on June 1st, 2026, and last for 10 weeks until August 7th, 2026. The CSO Operations intern will spend 10 weeks building a unified reporting framework across all CSO teams (Patient Engagement, Overlay, Go-To-Market, Education, Aledade Learning Academy) to make work, impact, and capacity more visible and consistent. They work with within the Customer Lifecycle initiative by mapping the current newpractice onboarding journey, identifying key pain points, and synthesizing insights from crossfunctional partners (Growth, Implementation, Integrations, Field, Product).They will also help design a lightweight CSO PMO structure by drafting standard intake, planning, and status-reporting...

Kaiser Permanente Job Summary: In addition to the responsibilities below, this position is also responsible for implementing best practice models; implementing patient care delivery systems and practice standards in one or more locations; investigating and resolving patient/family/member concerns regarding patient care and services; collaborating with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; monitoring resource needs in assigned clinical areas to ensure appropriate assignment and utilization; monitoring the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of...

Kaiser Permanente Job Summary: In addition to the responsibilities below, this position is also responsible for implementing best practice models; implementing patient care delivery systems and practice standards in one or more locations; investigating and resolving patient/family/member concerns regarding patient care and services; collaborating with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; monitoring resource needs in assigned clinical areas to ensure appropriate assignment and utilization; monitoring the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of...

Kaiser Permanente Job Summary: In addition to the responsibilities below, this position is also responsible for overseeing all staff in the facility through partnerships with other organizations; acting as the on-site administrative designee for off-shifts and weekends; assessing and monitoring clinical nursing practice for optimal patient care; coordinating staffing for all shifts by maintaining appropriate staffing and skill levels; managing decedent affairs; facilitating patient flow and throughput with internal and external continuum stakeholders; rounding on patient units to identify placement needs, available beds, and staff/patient capacity; advocating for patients; monitoring quality of care delivered while ensuring it meets the age-related and developmental needs of patients; supervising staff, assessing their needs and identifying educational opportunities; and managing and resolving clinical, human resource, employee, department safety, care experience, and...

CSL Job Summary: The Chargeback Analyst is responsible for the timely validation of debit and credit memos within Model N, managing all trading partner accounts exceeding $400M+ in annual total in validation and processing. This position will manage day-to-day engagement with chargeback vendor(s) by resolving errors and maintaining regular communication with Wholesaler and Distributors. Principal Accountabilities: Adjudication & Validation: Analyze daily chargeback transactions to ensure credits are accurately issued within a 3-5-day window in Model N. Serve as the primary analyst responsible for researching and investigating errors to mitigate systemic issues. Multi Channel Revenue Protection: Oversee adjudication and reconciliation of high volume EDI 844 / 844 resubmissions transactions and manual claims across distributor and direct purchase channels. Data Integrity Collaboration: Partner closely with the Membership Analyst to resolve customer...

CSL The Opportunity Join a company that tackles fascinating problems and find solutions to complex challenges. With expertise in influenza science and beyond, our team works on the latest research, pioneering technologies to improve the manufacturing process and improve the effectiveness of influenza vaccines. We operate as one integrated global organization drawing together expert staff from different countries to collaborate. Together, we are working to protect communities from seasonal influenza and global pandemic threats. When you join Seqirus, you join a team dedicated to making a difference in people's lives. It's a feeling of possibility, creativity, and purpose to deliver our promise. The Role The Director of Regional Accounts-Southeast is a key member of the CSL Seqirus sales leadership team responsible for leading, coaching, and developing a team of 8-10 Regional Account Managers in achieving sales and marketing objectives and financial goals for CSL Seqirus...

CSL The Opportunity Join a company that finds solutions to complex challenges. With expertise in influenza science and beyond, our team works on the latest research and pioneering technologies to improve the manufacturing process and the effectiveness of influenza vaccines. We operate as one integrated global organization drawing together expert staff from different countries to collaborate. Together, we are working to protect communities from seasonal influenza and global pandemic threats. When you join CSL Seqirus, you join a team dedicated to making a difference in people's lives. It's a feeling of possibility, creativity, and purpose to deliver our promise. Role Summary The Manager, Contract Administration is responsible for commercial contract drafting, contract administration, and execution of CSL Seqirus US Commercial contracts to ensure sales goals are met for US CSL Seqirus vaccines. The position reports to the Director, Contract Development and...

CSL The Membership Operations Analyst is responsible for the day-to-day maintenance of customer data to ensure accurate chargeback processing. This role focuses on the timely resolution of membership exceptions in the third-party adjudication queue and the synchronization of GPO/PBG rosters with internal systems. You will utilize advanced data analysis techniques to identify data mismatches and ensure that customer accounts are correctly aligned with their contractual tiers. The Membership Operations Analyst will serve as a key operational partner supporting Commercial Operations and Sales by aligning membership strategy with contract performance and execution. This role manages customer onboarding, issue resolution, reporting needs, and overall account performance. You will also act as the primary liaison between thirdparty vendors and internal I&T teams to support system integrations, data exchanges, and process improvements. A core focus of the role is driving customer...

University of Michigan Mission Statement The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Responsibilities* The candidate will demonstrate the ability to organize and manage multiple interventions simultaneously. The candidate will have excellent computer skills with proficiency in all Microsoft software applications. The candidate will be expected to complete 12 Hematology/Oncology CEUs annually or maintain professional certification in oncology (CPHON, OCN, BMTCN, Infusion Nurse Certification, etc.) They will participate in developing department goals and objectives...

American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career...

American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career...

Sharp HealthCare Hours : Shift Start Time: 8 AM Shift End Time: 4:30 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $72.290 - $93.280 - $104.470 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do To provide leadership and coordination of shift operations in a defined clinical area. Required Qualifications 2 Years recent, pertinent, clinical experience. California Registered Nurse (RN) - CA Board of Registered...

Momentum Life Sciences About the Position: The Bilingual (Spanish) Nurse Navigator will be responsible for utilizing their professional nursing skills, clinical experience, ability to foster relationships, strong empathy, and to provide personalized high-touch virtual support to patients and healthcare professionals (HCPs) with an emphasis on reimbursement, patient access, and therapy coordination. The role will engage with patients and HCPs to ensure patients have seamless access to treatment. The HCM Navigator will guide HCPs through any access barriers for their patients while also heavily collaborating cross-functionally with the REMS vendor, HUB, specialty pharmacy, and field teams to optimize the patient treatment journey. You will leverage their clinical knowledge while combining technical expertise to deliver best-in-class support, customer service, and ongoing guidance to these patients and providers. Essential Functions: Reasonable accommodations may be made...

Momentum Life Sciences About the Position: The Nurse Navigator will be responsible for utilizing their professional nursing skills, clinical experience, ability to foster relationships, strong empathy, and to provide personalized high-touch virtual support to patients and healthcare professionals (HCPs) with an emphasis on reimbursement, patient access, and therapy coordination. The role will engage with patients and HCPs to ensure patients have seamless access to treatment. The HCM Navigator will guide HCPs through any access barriers for their patients while also heavily collaborating cross-functionally with the REMS vendor, HUB, specialty pharmacy, and field teams to optimize the patient treatment journey. You will leverage their clinical knowledge while combining technical expertise to deliver best-in-class support, customer service, and ongoing guidance to these patients and providers. Essential Functions: Reasonable accommodations may be made to enable...

American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Temporary Hire Supporting DR#215-26 Responsibilities 1. Empower Volunteers: Facilitate and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming, or specific functional activities throughout the assigned geographic area. Ensure disaster cycle services are delivered in a rapid, accessible, and equitable manner, both culturally and linguistically, to meet the urgent, disaster-caused needs of our clients, with a focus on frontline communities. 2. Support the Program: Assist with the successful implementation of either...

University of Michigan Job Summary Briarwood Center for Women, Children and Young Adults is dedicated to providing high quality health care services for adults and children. We are actively seeking compassionate and enthusiastic Medical Assistants to join our team. This individual should share our priorities which include high quality medical care, excellent customer service, commitment to innovation, safety of staff and patients, efficiency, employee satisfaction, stewardship of resources, and the ideal experience for our patients, families, and employees. What perks and benefits can you look forward to? Excellent medical, dental, and vision coverage 2:1 match on retirement savings Generous Paid Time Off (PTO) Maternity and Parental Leave Extended Sick Leave Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through...

Sharp HealthCare Hours : Shift Start Time: 12 PM Shift End Time: 10:30 PM AWS Hours Requirement: 10/40 - 10 Hour Shift Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $34.170 - $44.090 - $49.370 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do The Patient Experience Navigator provides support for the implementation of programs and process designed to build patient and customer relationships for the hospital. The role supports operations for service and engagement...

Sharp HealthCare Hours : Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 10/40 - 10 Hour Shift Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $79.510 - $102.600 - $114.910 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do To provide the professional, clinical and technical knowledge, skills and expertise required for the provision of comprehensive pharmaceutical care that supports the mission, values and philosophy of Pharmacy Services...

Sharp HealthCare Hours : Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $80.979 - $104.489 - $127.999 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do To provide the professional, clinical and technical knowledge, and skills and expertise required for the provision of comprehensive pharmaceutical care that supports the mission, values and philosophy of Pharmacy Services...

Sharp HealthCare Hours : Shift Start Time: 8 AM Shift End Time: 4:30 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $25.300 - $30.360 - $34.000 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population. Required Qualifications Other :...