2 analyst jobs found

Aledade In this role, you will provide technical assistance to the Aledade App users (internal and external users). You will serve as the frontline assistance via chat, by triaging new tickets, and troubleshooting known issues with predefined steps. This role requires working west coast hours between 9am-5pm PT. Primary Duties Assist users via chat to solve technical problems with predefined steps. Triage incomplete tickets. Perform troubleshooting technical issues received via tickets with predefined steps as set forth for the analyst support group, such as App Access, Practice Location, Providers, Users, Patient Merges, Telehealth, etc. Execute sub-tasks of projects that are a part of the Practice Success workstream while receiving supervision from a senior member of the team. Minimum Qualifications Minimum of two year's experience in troubleshooting Application issues in healthcare settings. Demonstrate basic competency in HL7 SIU and/or ADT, HIPAA X12 837, and...

Aledade Practice Transformation Specialists serve as Aledade's frontline champions, building meaningful relationships with healthcare providers while gaining invaluable insights into our partner practices' evolving needs and success stories. As part of our innovative Flex Field Practice Transformation team, you'll deliver scalable, expert-level support that ensures every practice receives the consistent, high-quality guidance they need to thrive in value-based care. This dynamic role puts you at the heart of healthcare transformation, where your direct impact helps practices achieve better patient outcomes while driving meaningful change across the healthcare landscape. The position requires domestic travel within the United States up to 25% across the year. Outside of these travel periods, the role is entirely remote. Candidates should be comfortable working remotely or from home anywhere within the US, ensuring flexibility and adaptability in both settings to successfully...