2 jobs found in Wilmington, DE

Shields Health Solutions Location: Must be able to commute onsite Monday - Friday to Wilmington, DE. The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. This role will work closely with health system pharmacy staff and Shields liaisons by emphasizing accurate workflows and leveraging technology to support optimal patient care and efficient operations. Individual will be responsible for placing outbound calls to patients and assisting them through the entire refill process as well as receiving inbound pharmacy phone calls. Job Duties: Always show kindness and compassion while providing knowledgeable and courteous assistance to patients, providers and pharmacy team members. Make assigned outbound patient refill phone calls and complete the patient refill requests in a timely manner....

Aledade The Health Navigator will understand the requirements and intent of the Highmark Commercial contract to effectively collaborate with the interdisciplinary care team to improve health plan member health outcomes and support Aledade's population health initiatives Primary Duties: Conduct direct telephonic outreach to health plan members based on outreach initiatives Completes social determinants of health screenings and facilitates access to community and/or health plan resources such as food, housing, mobility, energy assistance or other governmental programs in a closed loop referral process to ensure health plan members connection to services Engage health plan members in obtaining preventative screening and close care gaps Coordinates and documents including comprehensive tracking of health plan members' adherence in relation to appointments, health screenings, care plan objectives, non-clinical assessments, encounters, service plans, and outcomes achieved in...