4 utility assistant jobs found in Phoenix

Aledade As a Quality Assurance Specialist you'll play a vital role in ensuring exceptional patient experiences by monitoring and evaluating employee interactions across multiple channels including calls, emails, and texts. In this impactful position, you'll use your analytical skills to assess quality standards, ensure compliance requirements are met, and identify opportunities for improvement that directly enhance how patients experience our healthcare services. You'll be the guardian of quality standards, working behind the scenes to ensure every patient interaction meets our high standards for care, professionalism, and excellence while contributing to a culture of continuous improvement and patient-centered service. Candidates should be comfortable working remotely/work from home anywhere within the US. Primary Duties: Monitor, Evaluate & Analysis Listen to recorded or live calls; Review emails, text/SMS, and chats to ensure compliance with company...

Shields Health Solutions Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required. Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view....

Aledade The Performance Specialist for our Patient & Practice Communications team is responsible for channel marketing operations process, execution and measurement of A+ patient engagement initiatives. This role will work with partner practices and execute continuous improvement of patient communications to build strong relationships to meet quality and performance goals. Candidates should be comfortable working remotely/work from home anywhere within the US. Primary Duties: Understand and lead execution against channel and technical requirements for direct mail, text, email, in-clinic, digital, and in-app campaigns that foster patient engagement and education in value-based contracts; Campaign performance reporting, process/SOP management and improvement. Work with 3rd party vendors in support of execution, proofing, and User Acceptance Testing for print, production, postage, marketplace, and programming technology. Support the implementation of new initiatives...

Aledade The AZ and NM Executive Director (ED) is the business leads in their market. They act as a link between the field and Aledade Centralized support teams, focusing on ACO-specific business operations. EDs partner with Regional and Senior Medical Directors to align clinical initiatives with savings goals and provide the business case and direction for field team practice interactions. Primary Duties: Works with Senior Leadership to set the strategic direction for the Arizona and New Mexico market. Responsible for business development and relationship management at the market level. Provides support and direction to Market Manager(s), Practice Transformation Specialist(s) in Arizona and New Mexico. Assumes Financial Accountability for their market with a heavier focus on operational excellence. ACO Strategy- Set and achieve annual savings and quality targets for contracts and practices, in alignment with current year Revenue Performance Priorities and in conjunction...