1 technical support analyst jobs found in Chicago

American Hospital Association The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. The AHA has two main offices, located in Washington, D.C., and Chicago. The AHA offers a flexible hybrid work schedule of three days in the office and two days working remotely. Essential Functions Provide technical configuration and maintenance support for Workday modules, security settings, and workflows, including requirements gathering, testing, deployment and documentation, to meet association and business unit needs and objectives. Provide first and second-line technical support for user issues and system-related problems, resolving glitches and maintaining smooth operations. Interface with vendors/consultants when necessary to resolve issues. Collaborate with internal stakeholders to manage testing activities for Workday releases, enhancements, integrations and...