1 customer service jobs found in Atlanta

Kaiser Permanente Job Summary: Provides timely and high quality administrative and/or project support for the Departments of QRM with dedicated support to the following areas: (1) Readmission / Transitional Care team and the Specialty Review Team (2) Obtains hospital discharge summaries for core and non - core hospitals (3) Post discharge calls to members. Responsibilities may include answering phones and relaying messages/information to both departmental staff and callers; scheduling patient appointments; maintaining filing systems; data entry; opening/sorting mail. Requesting clinical info from Noncore, SNF/Rehab facilities to ensure timely concurrent review, assist in arranging non-urgent transportation for members in SNF/Rehab facilities. Essential Responsibilities: This description is for recruitment posting purposes only. It has not received full HR review and approval. - Obtains Hospital Discharge Summaries and sends to medical records to be filed in members electronic...