Dec 15, 2025
Spectrum
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
BE PART OF THE CONNECTION As the Senior Director of Spectrum's Customer Communications team, you will lead a team of product managers focused on developing and scaling Spectrum's customer lifecycle journey communications. The role is pivotal in driving the strategic roadmap execution and optimizing product performance to ensure customers get the right message at the right time. Your focus will be overseeing the development, and optimization of Spectrum's customer-facing communications and drive innovation within our communications platform to ensure a best-in-class experience across multiple channels, including email, RCS/SMS, push notifications and more. This leader will foster a culture of customer-centric thinking, collaborating closely with Product, Marketing, IT, and other areas of Customer Operations, to deliver seamless and...
Professional Diversity Network
Charlotte, NC, USA
Full-Time
