14 senior user experience jobs found

Capital One Senior Manager, Product Management-Multi-Tenant Platform Excellence (eCBR) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. The Opportunity: As eCBR scales from a single-tenant solution to a high-velocity, multi-tenant powerhouse, we are looking for a Senior Manager to lead our Platform Excellence Tower . This is a strategic leadership role designed for a product thinker who thrives at the intersection of complex systems architecture, data integrity, and enterprise-grade reliability. Your mission is to ensure that as we onboard diverse tenants, the...

Capital One Design Research Lead, Manager level Capital One's Experience Design organization is focused on co-creating memorable, meaningful customer and associate experiences that build our brand with humanity and drive business advantage. The goal of Experience Design Research is to accelerate teams' learning velocity. We do this by conducting primary research studies, assessments, and testing. Additionally, we oversee democratized research/testing conducted by others. A key aspect of our role is to find and synthesize existing research and data to help teams acquire the knowledge they seek to make informed decisions. Role Overview As a Design Research leader in Premium Design, you are responsible for collaborating with product managers, designers, and engineers to articulate learning needs, learning agendas, and research roadmaps. You track research questions and insights within your portfolio. You are well connected to and understand the tower's strategy and needs in...

Capital One Design Research Lead, Manager level Capital One's Experience Design organization is focused on co-creating memorable, meaningful customer and associate experiences that build our brand with humanity and drive business advantage. The goal of Experience Design Research is to accelerate teams' learning velocity. We do this by conducting primary research studies, assessments, and testing. Additionally, we oversee democratized research/testing conducted by others. A key aspect of our role is to find and synthesize existing research and data to help teams acquire the knowledge they seek to make informed decisions. Role Overview As a Design Research leader in Premium Design, you are responsible for collaborating with product managers, designers, and engineers to articulate learning needs, learning agendas, and research roadmaps. You track research questions and insights within your portfolio. You are well connected to and understand the tower's strategy and needs in...

Capital One Senior Manager - Learning & Knowledge Measurement & Technology Project Manager (Hybrid) The Card Shared Services Learning & Knowledge team is responsible for ensuring associates have the knowledge and skills needed to deliver Capital One's card servicing imperatives. In order to transform the learning and knowledge experience, maximize our impact, and enable data-driven, tech-centric learning in the flow of work we are seeking a Learning & Knowledge Measurement & Technology Senior Manager. The Senior Manager is a strategic leader responsible for redefining how we quantify the impact of learning and knowledge. In this high-impact role, you will be responsible for the end-to-end measurement strategy-connecting learning interventions and knowledge consumption directly to business outcomes like NPS, Resolution Rate, and Handle Time. Additionally, you will own the learning technology roadmap, identifying and implementing the next generation of...

Capital One Senior Manager - Learning & Knowledge Measurement & Technology Project Manager (Hybrid) The Card Shared Services Learning & Knowledge team is responsible for ensuring associates have the knowledge and skills needed to deliver Capital One's card servicing imperatives. In order to transform the learning and knowledge experience, maximize our impact, and enable data-driven, tech-centric learning in the flow of work we are seeking a Learning & Knowledge Measurement & Technology Senior Manager. The Senior Manager is a strategic leader responsible for redefining how we quantify the impact of learning and knowledge. In this high-impact role, you will be responsible for the end-to-end measurement strategy-connecting learning interventions and knowledge consumption directly to business outcomes like NPS, Resolution Rate, and Handle Time. Additionally, you will own the learning technology roadmap, identifying and implementing the next generation of...

Capital One Senior Associate, Brand Program Manager (Risk and Well-Managed) The Brand department works to make Capital One's products, services, and enterprise brand easy to recognize, remember and choose for our consumers. We do this with best in class evidence-based marketing strategy, research, executions, and creative. What keeps us at the top of our craft? The people. The Brand Horizontal Operations team, takes care of the talented people that desperately want to know "What's in your wallet?" We strive to create equitable access across the department whether it's through our world-class onboarding, well managed ecosystem for informed risk assessment decisions and our multi-billion dollar budget management. On top of that, we get the opportunity to design events and experiences that spotlight our culture and connect our talented associates. WHAT YOU'LL DO Provide process and program support for the Brand's Horizontal Operations team: Support Brand's Well...

Capital One Manager, Artificial Intelligence/Machine Learning (AIML) Risk Guide - Enterprise Services Risk The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. Technical Risk Managers are experienced and progressive individuals who operate within a highly collaborative team environment to deliver value-added risk management services to our business partners. You will have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. Responsibilities require partnering with a broad set of leaders and...

Capital One Manager, Artificial Intelligence/Machine Learning (AIML) Risk Guide - Enterprise Services Risk The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. Technical Risk Managers are experienced and progressive individuals who operate within a highly collaborative team environment to deliver value-added risk management services to our business partners. You will have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. Responsibilities require partnering with a broad set of leaders and...

Capital One Associate, Artificial Intelligence and Machine Learning Technical Risk - Enterprise Services Risk, Cyber Risk & Analysis The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As an AI/ML Risk Guide supporting the Enterprise AI/ML Program, you will partner and support colleagues across product, design and tech to deliver results that have a direct impact on customer experience and implement risk solutions to ensure Capital One's continued stability and success. You should consider this role if you're someone who enjoys wearing multiple hats, fast paced environments, and collaborating across teams and disciplines throughout...

Capital One Senior Associate, Brand Program Manager (Risk and Well-Managed) The Brand department works to make Capital One's products, services, and enterprise brand easy to recognize, remember and choose for our consumers. We do this with best in class evidence-based marketing strategy, research, executions, and creative. What keeps us at the top of our craft? The people. The Brand Horizontal Operations team, takes care of the talented people that desperately want to know "What's in your wallet?" We strive to create equitable access across the department whether it's through our world-class onboarding, well managed ecosystem for informed risk assessment decisions and our multi-billion dollar budget management. On top of that, we get the opportunity to design events and experiences that spotlight our culture and connect our talented associates. WHAT YOU'LL DO Provide process and program support for the Brand's Horizontal Operations team: Support Brand's Well...

Capital One Associate, Artificial Intelligence and Machine Learning Technical Risk - Enterprise Services Risk, Cyber Risk & Analysis The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As an AI/ML Risk Guide supporting the Enterprise AI/ML Program, you will partner and support colleagues across product, design and tech to deliver results that have a direct impact on customer experience and implement risk solutions to ensure Capital One's continued stability and success. You should consider this role if you're someone who enjoys wearing multiple hats, fast paced environments, and collaborating across teams and disciplines throughout...

Capital One Senior Manager, Data Science - Cash Flow Underwriting Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. Team Description We are looking for a highly skilled Data Scientist leader to lead our Cash Flow Underwriting Team. This role is centered on...

Doyon Management Services Overview: Doyon Management Services (DMS) provides Design-Build and General Construction Services on demolition, new construction, renovations, repairs, and civil projects at government-owned facilities and military installations. The construction Project Manager is responsible for project management and estimating on complex government construction projects. They strategize, lead, and coordinate activities in alignment with company policies, procedures, and governmental regulations. Additionally, they supervise numerous construction projects across various locations. ESSENTIAL FUNCTIONS: Project manage multiple construction projects simultaneously Lead high-performance teams through supervision, training, coaching, and mentoring, ensuring regular feedback and timely performance appraisals Manage and develop assigned staff toward maximum job performance and career potential Cultivate and strengthen assigned client relationships,...

Strategic Education Inc. The Creative Solutions Manager is a senior creative leader responsible for overseeing a multidisciplinary team of designers, copywriters, and digital creatives who deliver high-quality, integrated marketing assets across B2B, B2C, B2U, and B2B2C audiences. Supporting Sophia Learning, Workforce Edge, and employer-facing solutions across SEI brands, this role operates as a shared service and serves as a key member of the broader Marketing Leadership Team. This position balances strategic leadership with hands-on creative expertise. The Creative Solutions Manager translates enterprise and brand-level marketing strategies into cohesive, audience-centered creative systems and campaigns, while ensuring operational excellence, scalability, and consistent brand expression across channels. As a creative steward and people leader, this role elevates creative quality, strengthens design and content systems, and partners closely with Marketing Operations to optimize...