2 senior customer support engineer jobs found

Macerich As a member of the Information Technology department the Manager, Information Technology’s main function is to manage a team of engineers to oversee general infrastructure maintenance as well as vulnerability management, project execution, and incident triage to ensure a robust, secure, and efficient infrastructure that supports business operations. The Manager also ensures business needs are met through the implementation of technologies and associated processes. On a day-to-day basis the Manager works very closely with Macerich stakeholders to understand current issues and requested enhancements. These needs are analyzed, documented, and prioritized in conjunction with departmental power users. Solutions are then designed and delivered accordingly, in order to help achieve organizational goals. The Manager leads project teams through a predefined methodology that involves requirement definition, solution design, build and configure, solution test, deployment and...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Artificial Intelligence Technology Product Owner is responsible for managing the development and delivery of various Artificial Intelligence products and services supporting IT and Business partner initiatives. The Artificial Intelligence Technology Product Owner works closely with the product team, which consists of AI Analysts, AI Engineers, Data Scientists, Data Architects, Front End Developers, and other cross-functional teams (both internally to IT as well as the business), to define the product vision, a business and technology roadmap, features, and user stories. The Technology Product Owner also...