2 personal risk jobs found

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Service Agreement Manager (SAM)is responsible forowning and managing the execution of client service agreements afterimplementationgo-live. This role ensures contractualcommitments,managed services delivery, SLAs, and operational expectations are executed consistently and as promised. The Service Agreement Manager serves as the operational translation layer between client needs and delivery execution, ensuring service health, risk management, and renewal readiness through performance. This is a senior individual contributor role focused on execution, accountability, and operational excellence, not sales or relationship ownership. Responsibilities: ESSENTIAL FUNCTIONS: Service Agreement Ownership and Accountability Own the post-go-live service agreement experience for assigned clients. Ensure all contractual commitments, service scope, SLAs, resourcing expectations, and milestones are delivered...

Southern Company Platform Support Manager - Maximo CoE Location: Atlanta, GA or Birmingham, AL Reports To: Maximo CoE Director Department: Maximo Center of Excellence (CoE) Job Type: Full-Time - 4 days onsite Position Summary: The Platform Support Manager will lead the Platform Team within the Maximo Center of Excellence (CoE), overseeing the architecture, environment setup, and platform operations for all Maximo instances supported by the CoE (including Enterprise Solutions and Power Delivery). This role is responsible for ensuring the reliability, scalability, and performance of Maximo environments and coordinating with internal and external technology groups to support platform-related initiatives. This position will be accountable for the proactive management of all environments (Production, Non-Production, and Dev) supporting the Maximo CoE's ecosystem of platforms, including the Maximo COE's Data Lakehouse and related data ingestion pipelines....