5 operations senior associate jobs found

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but...

First Horizon National Corporation Location: On site at location listed in job posting. SUMMARY The Portfolio Manager assists in the assessment of risk and management of the Bank’s loan portfolio by providing analytical and credit oversight and is responsible for the annual review, renewal, loan covenant compliance reviews and financial collection process within assigned loan portfolio. Partners with Relationship Managers to grow and develop a high quality and profitable loan portfolio. Key Responsibilities Include: Evaluates pertinent information to determine risk rating and whether a prospect and/or existing credit is an acceptable risk; identifies credit risk trends at the customer and portfolio level; notifies manager of risk changes. Partners with Relationship Managers to: Meet with current and prospective clients to understand the specific customer requirements and needs. Collect appropriate financial data and information to ensure an accurate risk...

First Horizon National Corporation Location: Onsite in Charlotte, NC Schedule Monday- Friday, 9:00 AM – 5:00PM SUMMARY This position is responsible for the management of the digital experience for the credit card and lending products that reside on First Horizon’s Treasury Management digital platform. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop a clear product vision and digital roadmap aligned with business goals Routinely conduct market research to identify user needs and understand the competitive landscape. Define product features and prioritize functionalities based on user value and business impact. Gather product feedback from internal and external sources. Provide product support to the Treasury Management Sales and Service partners. Work with project teams and vendors to drive product enhancements. Support other activities such as operations, customer communication, legal/regulatory research, and product pricing Demonstrates knowledge...

First Horizon National Corporation Location: Onsite listed in the job posting. Summary If you’re a natural leader and want to lead a team at a strong company with exceptional support, then you’ll want to be one of our banking center managers! You will immerse yourself in the community, build and maintain client relationships, and oversee all banking center functions to lead your team's success. Weekly Scheduled Hours: Monday - Friday, 8:30AM -5:15Pm: Saturday 8:30AM to 1:00PM Key Responsibilities Include Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals. Involvement in the local market/community through civic organizations or community groups. Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales. In conjunction with support groups such as retail administration...

Ameriprise Financial In this role, you will be responsible for providing top quality research and investment analysis, participating in the manager selection process and conducting ongoing due diligence for mutual funds, separate accounts and investment strategists across Managed Accounts. You will also manage partner relationships, review marketing/training materials, contribute to cross organizational projects, support senior analysts and improve existing analytical tools and be responsible for search and selection related to the maintenance of the U.S. Core Equity category. Key Responsibilities Support the research activities of the broader research organization by conducting comprehensive investment research, analysis and manager selection for assigned product lines. This includes the use of qualitative and quantitative techniques to evaluate investment managers and associated products. In most instances, this will include back-up coverage for assigned asset classes...